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Customer Ratings & Reviews

$99.99
Save $78.01
Comp. Value: $178.00
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Customer reviews

Rating 4.6 out of 5 stars with 2762 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,762 reviews
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these headphones is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rpaz,
      Thank you for your valuable feedback! We're really glad that you are enjoying your WHCH720N noise canceling headphones. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Rgb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity and worth the price. Perfect piece

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RamgopalB,
      That's great! Thank you for your purchase and we're glad that you are satisfied with your new Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Works great. Easy to use and connect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello security,
      Great! We're glad that you like our Sony - WHCH720N Wireless Noise Canceling Headphones for its comfortability, performance and easy to connect. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones . The sound quality is very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlbertoN, Thanks for the 5-star rating! Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Highly recommended for for blue tooth headphone seekers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SomnathS,
      Awesome! Glad to hear that you are enjoying the superb sound of your WHCH720N headphones. We always strive to deliver the best quality with our products. Thank you for your highly recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    great headphones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    budget friendly and great sound. also look very nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarinaL,
      Thank you for such a great review! We're glad that we were able to give you a great deal. Nice to know you like the great sound quality and design of your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    What's a title?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, some problem with my hearing aids, but that's on me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smitty,
      Thank you for sharing your great experience with us! Your satisfaction with your new headphones is greatly appreciated. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise-cancelling headphones. Easy to use and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenW,

      Thank you for the 5-star rating and we're glad to hear that you like the easy to use function and comfortable design of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty good the only thing that hade me return them was the fit. They have a weird wide fit to them. But overall if quality is your top priority these are pretty good for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patricia, Thanks for sharing your feedback. While we're glad that you like the sound quality, we're sad to hear that you have issues with the fitting. Adjusting the headband slider accordingly could have help resolve your concern. However, we do hope that you'd still consider our products in your next purchase. Thanks and regards, -Craig Sony_US

  • Rated 3 out of 5 stars

    headphones are good but the app is really bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones sound really good but the app was just a pain and the headphones would keep disconnecting and connecting all the time so i just had to give up on the app and miss out on the features that it had but overall sound quality of the headphones were decent for what it is

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for startera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the NC it is very good for people who don’t wanna spend too much and are skeptical of most headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dobie,

      You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phone. Very quite and excellent sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArupI, Perfect! Good to hear you're enjoying the excellent noise cancellation and sound quality of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Easy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for pickup. Easy peesy transaction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanB, Thanks for your 5-star review. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Budget headphone set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needed a noice cancelation headphone set and this wad thr perext match. Battery life is so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kasunboy83,
      Awesome! We're glad you found the best headphones that perfectly matches your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and the noise canceling is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieL, Fantastic! Good to know you like the amazing sound and great noise cancellation of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and wonderful sound. Perfect size and materials.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaV, Perfect! Good to hear you like the overall quality and superb sound quality of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comfortable easy-to-use to hook up. Sound is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, College! Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! Nice deep base sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffN, Awesome! We are glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, I use it for my workouts and the office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RamiroC, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked Sony equipment, but these headphones are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gnibgnab,
      Thank you for the continued trust you have put in our brand! We're really happy you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US