Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my sons and they love the noise cancellation! I don’t cuz now they can’t hear me when I talk to them LOL! Great product and bought 2 at the sale so even better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello McKinneymom,
Thank you for choosing Sony!
We couldn't be happier to hear that your sons love the noise cancellation on the WHCH720N headphones—even if it means they’re a bit harder to get a hold of now! It’s fantastic that you took advantage of the sale to get two and are enjoying the great value.
Best regards,
-Fred
- Pros mentioned:Fit, Sound quality
Great Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit and amazing sound! They block outside noise well and dont feel bulky.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony w/l headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pair for a transatlantic flight. Couldn't be happier! Noise canceling made the trip so much nicer! Comes with 1/8 cord to use with onboard screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JEFFERYLS!
We are thrilled to hear that the WH-CH720N headphones made your transatlantic flight so much more enjoyable! It's fantastic to know that the noise-canceling feature made such a big difference for you.
We designed these headphones to provide a truly immersive listening experience and it's great that you were able to use the included audio cable to connect directly to the in-flight entertainment.
Thank you for choosing Sony!
Best regards,
Estefany
Best budget Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BATTERY LAST A WHOLE 7 DAYS! Great sound quality especially for the price the noise cancellation is okay not to much transparency mode is great took. Overall it’s a solid headphones for gifts or casual.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ANNALYH,
Thanks for the great feedback! We are really happy to hear that the battery life and sound quality are working out so well for you, especially at such a great value.
The WH-CH720N features an impressive battery life of up to 35 hours with noise canceling on, or even longer with it off, making it perfect for long-term use.
We appreciate you choosing Sony!
Best regards,
Estefany
Great Comfort & Impressive Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones fit comfortably even during long listening sessions. The sound quality is clear, the bass is solid, and the battery life lasts much longer than I expected. They feel well-built and lightweight, making them great for everyday use. Definitely worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanR!
Thanks so much for taking the time to share your feedback on the WH-CH720N headphones! It brings us great joy to hear that they are comfortable for long periods and that the sound quality from the clear audio to the solid bass, is standing out to you.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality, Weight
Best Ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clear sound,it almost sounds like your in the studio, or there live!!! Can hear everything(horns, base drum, background). Extremely lightweight!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1musicnut,
Perfect! We're thrilled that you are enjoying the sound quality and design of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony is a solid headphone brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The midrange but less expensive headphones do the job. Sony is right up there with Bose in noise canceling quality. Since the headphones cover the whole ear the sound is outstanding.
I would recommend this to a friend Great Affordable Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones are actually really good for the price, so if you’re looking for some low-budget but high quality headphones for casual use definitely try these out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jenelle!
Thanks for sharing your review! We are thrilled to hear that you're finding the WH-CH720N to be such a great value for your daily use.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality, Weight
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So light, perfecto to the gym. With high volume and the noise cancelling work so well.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good quality, Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good purchase for a great price too. I personally like the quality for my needs of this product. I think the sound quality is great and it is easy to use with the headphones app to control it from. The battery also lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day,MAAT!
Congratulations for getting a good deal. Great quality and a good price. We love to hear that you are satisfied with the sound quality, battery life and ease of use of the "Sony | Headphones Connect" app. Listen to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for choosing Sony! - Marco
Sont WHCH720N Wireless Headphone Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money I have found the sound quality of these headphones to be excellent. They are also very comfortable for long periods of use.
I would recommend this to a friendVery good for blocking any noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. It has cancel out a lot of noise so i can only hear my music in peace. The loudness is great and so is the basebost. Would recommend getting these if you like loud music and no noise from other people around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thanks for taking the time to share your awesome review of the WH-CH720N headphones!
We are really happy to hear that the noise-canceling is working so well for you, allowing you to enjoy your music in peace. It's fantastic to know you appreciate the great loudness and the bass boost too.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Surprising sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 130 the sound quality is surprisingly good, base is excellent as well. If you’re budgeting and need a cheap alternative these are the go-to’s. 9/10 would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KvonE, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
Quality headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable alternative to other competitors. Noise canceling is not next level but praises for the price point. Very comfortable and lightweight:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan13!
Thank you for your feedback on the Sony WH-CH720N headphones. We are pleased to learn that you find them a great affordable alternative to competitors, noting their comfort and lightweight design.
The WH-CH720N features advanced Active Noise Cancellation with Dual Noise Sensor technology, effectively reducing background noise. It offers up to 50 hours of battery life without ANC and up to 35 hours with ANC activated.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use for work, comfortable, no problems with a lot of extraneous noise
I would recommend this to a friend Awesome commuting headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were amazing, had them for over 1.5 years and they were still going strong until I fell with them and one side broke.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, KhurramS!
We are so glad to hear your WH-CH720N headphones served you well for over a year and a half! It’s great to know they were going strong, but we were so sorry to hear about your fall and the damage to the headphones. We hope you are doing okay!
If you're looking to get back to your music, feel free to check out our latest deals on the same model. We'd love to have you back in the Sony family!
Thank you for choosing us!
Best regards, Gus, Sony Social Media Team
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these pink headphones and immediately claimed them for myself. They’re comfy, stylish, and sound amazing. The audio is clear with good bass, and I love how lightweight they feel. Plus, the pink is such a vibe.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, SarahK!
We love hearing that you immediately claimed the pink WH-CH720N headphones for yourself! It’s wonderful to know they are checking all the boxes—being comfy, stylish, and sounding amazing with clear audio and good bass. We agree, the pink is definitely a vibe!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Love these !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones, great sound quality and price. I bought mine back in August and they still work wonderfully. The battery life on these is still very surprising, since I haven't had to recharge them yet. I use them every other day for about an hour or two, so do with that what you will. Definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yazmin,
That's great! We're glad to hear that you love the sound quality, price point and battery life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a roommate in a house with others. I needed these so I could watch my TV as loud as I like and not bother anyone. They do exactly that. Great sound, and comfort. Easy to link up with my TV as well. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasM, we're glad you like the ease of setup, sound quality and comfort of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Great headphones with this price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice headphones with noice cancellation. It’s durable and fit in correctly with ear size.
I would recommend this to a friend