Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Budget friendly quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low budget noise cancelling headphones. Comparable to the Bose Quiet comfort with regards to sound and noise cancellation
I would recommend this to a friendLove it but hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my preteen. The price was great and the product really delivers. They stay charged all day. My daughter loves that!!! I hate the fact, that I have to text in order to get her because the noise canceling is so darn good! I'm pleased with my purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DominqueL,
We are so glad to hear that your daughter loves her new WH-CH720N headphones! It’s great that the 35-hour battery life is keeping up with her all day, though we certainly understand the struggle of trying to get her attention through that "darn good" noise canceling.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bang for the buck. Sounds good, good battery, easy to use.
I would recommend this to a friend Great Headphones & Mic for Video Meetings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks into using these headphones and so far so good. The audio quality is great and the microphone good! I use them almost exclusive for work (Zoom/Teams) meetings and plugged into my MacBook. Have tried them on battery long enough to provide a review.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanSF,
We are thrilled that your WH-CH720N headphones are performing well for your work meetings! By using our Integrated Processor V1 and dual microphones, we designed these to provide the clear audio and reliable microphone quality needed for professional calls.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality, Weight
Best Ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clear sound,it almost sounds like your in the studio, or there live!!! Can hear everything(horns, base drum, background). Extremely lightweight!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1musicnut,
Perfect! We're thrilled that you are enjoying the sound quality and design of the headphones. Thank you for choosing Sony!
-Ralph
I'm a highschool student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones has good quality when it comes to music and the beats. For a good price, these are the best ones to get, if your on a budget, or just want something simple but from a known brand. Then get these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DakotaB!
We are so glad to hear that the WH-CH720N is hitting all the right notes for you! We designed these headphones specifically to bring that signature Sony sound and quality to a more accessible price point, so it’s rewarding to hear that they are the "best ones to get" for anyone on a budget.
It’s awesome to know the music and beats are coming through clearly for you. Enjoy the simple, high-quality listening experience, and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Wonderful product !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the functionality and easy to setup with my bluetooth t.v. Now I can not only listen to music , I can listen to my movies without disturbing my fiance while he is sleeping ! The earphones are also lightweight and adjustable fit . Makes watching TV fun. The noise cancelling adjustment button is great! I have a fish aquarium in the living room and when I use the noise canceling button, I cannot hear the filter noise from my aquarium at all! And all it takes is another push of the button to switch back without the noise cancelling feature !
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, Trish!
We are so pleased to hear how much you are enjoying your WH-CH720N headphones. It’s fantastic that you found them easy to set up with your Bluetooth TV and that they are enhancing your movie-watching experience. We designed them to be lightweight and comfortable for long listening sessions, so it's great to hear that the fit is working well for you.
Your feedback about the noise-canceling feature is particularly rewarding. We're happy to know that the headphones are effectively blocking out the sound of your aquarium's filter and that you're enjoying the seamless transition between modes.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Surprising sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 130 the sound quality is surprisingly good, base is excellent as well. If you’re budgeting and need a cheap alternative these are the go-to’s. 9/10 would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KvonE, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
Good value headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for home use so my smaller ones could be gym headphones, but my son appropriated them. I’ll have to get another pair. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
We are excited to hear that the WH-CH720N made such a great impression that they were a perfect fit for your son! It is wonderful to know that the quality and value stood out so much that you're already considering a second pair for your own home use.
Thank you for choosing Sony for your family’s audio needs and for making us part of your daily routine.
Best regards,
Dominick
Great Budget Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This exceeded my expectations. While it lacks Hi-Res audio and touch controls, it effectively fulfills its purpose. You gain extra features with the app as you move to higher models. The sound quality is mediocre, but phone calls were clear. I recently used these at the airport with no problems. The noise control worked well and even alleviated my ear pain during flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imani,
We are really happy to hear that your headphones were a reliable companion during your recent travels! It is great to know that the Dual Noise Sensor technology and Integrated Processor V1 effectively shut the world out during your flight, and we are glad the Sony | Sound Connect app has allowed you to customize your ambient sound levels to your liking.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Fit, Sound quality
Great Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit and amazing sound! They block outside noise well and dont feel bulky.
I would recommend this to a friend Bluetooth headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the money. I use it with another product I bought from Best Buy, an MEE Audio Connect Hub. I live in an apartment and the two products combined allow me to list to the TV at a comfortable volume via Bluetooth without disturbing the neighbor who have a baby.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddie,
It is wonderful to hear how well the WH-CH720N headphones are working for your apartment living! We are glad that the Bluetooth connectivity and value are providing you with a great listening experience while being mindful of your neighbors.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a roommate in a house with others. I needed these so I could watch my TV as loud as I like and not bother anyone. They do exactly that. Great sound, and comfort. Easy to link up with my TV as well. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasM, we're glad you like the ease of setup, sound quality and comfort of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Love these !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones, great sound quality and price. I bought mine back in August and they still work wonderfully. The battery life on these is still very surprising, since I haven't had to recharge them yet. I use them every other day for about an hour or two, so do with that what you will. Definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yazmin,
That's great! We're glad to hear that you love the sound quality, price point and battery life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Perfect for all ages
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these for our daughter and she loves the sounds and the look. She said that wearing them for her online tutor class helps her focus without the interference of other noises in the house. Win win!!
I would recommend this to a friend We love this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is so excited for this gift. He wears them while he walks on a daily basis. He can not wait to use them the next time he flies. The sound quality is great and the noise cancellation feature is so complete. He can not hear me talking when he has these headphones on his head. He loves that part.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing such a wonderful review, WalterinNOLA!
We are so happy to hear that your husband is loving his gift! It’s great to know the WH-CH720N headphones have become a part of his daily routine. While we're thrilled that the Noise Canceling is working so well for his walks, we are even more excited for him to experience them on his next flight—they really do make travel much more relaxing.
Thank you for choosing Sony for such a special gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So light, perfecto to the gym. With high volume and the noise cancelling work so well.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Wife loves them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these headphones. No problem's at all and they fit well. The sound quality is great. Bought for the noise cancelling for a really long plane ride and it was better than expected. Good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Colludium, We are glad to hear that your wife loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality, Weight
Decent quality for 1st pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the lightness of them but wish the noise cancellation was better. I don't feel that they really do much in that department. Sound quality is great and so far no pain around my ears or on my head while wearing them for longer periods.
I would recommend this to a friend All around great headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great loud, clean, immersed sound. Very light weight and super snug fit. Can easily fall asleep with them on the airplane without worrying of them falling off. Would 100% recommend. Last but not least the price is perfect. Great value for your buck !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello George4less,
Thank you for choosing Sony!
We're elated to hear that the WHCH720N headphones are delivering loud, clear, and immersive sound while also providing a comfortable, secure fit perfect for travel. Your recommendation means a lot to us, and we're glad the value aligns well with your expectations.
Best regards,
-Fred