Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Exceptional Sound Quality: This suggests the headp
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional Sound Quality: This suggests the headphones deliver a rich, clear, and detailed audio experience, potentially with good bass and treble response. Long Battery Life: This means the headphones can play music or podcasts for extended periods on a single charge, which is great for long commutes or travel. Comfortable Design: This indicates the headphones are designed to be comfortable to wear for extended periods, with features like plush earcups and a lightweight design. Effective Noise Cancellation: The noise cancellation feature is a key selling point, as it actively reduces ambient noise, allowing users to focus on their audio without distractions. Ideal for Loud Environments: The combination of strong noise cancellation and high-quality sound makes these headphones a great choice for use in noisy environments like airplanes, trains, or busy cafes.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
My son loves these
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great quality headphone, great sound for music or streaming, and the battery life last for weeks!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Inkyshaw1, Awesome! It is really wonderful to know that you had a great experience with your purchase. Enjoy your new Headphones! Thanks for choosing Sony! -Jess
Good Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I an having a wonderful time watching late night movie with this. The quality of sound is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SherryH,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying your late-night movie experience with the WHCH720N and that the sound quality is exceptional. It’s wonderful to know our product is helping create memorable entertainment moments for you.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Purchase for Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones! Quality of sound is on point and cool color!
I would recommend this to a friend Very comfy and good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and easy to use. The chime noise when it connects is far more pleasant than the sterile robot voices others use. Good battery life and reasonably durable. Very comfortable to wear Only tricky part is finding the answer call button. I often hit the volume up or down one by accident.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, we are delighted that you are enjoying the sound quality, ease of use and comfort of your WH-CH720N headphones!
The excellent battery life, rated for up to 35 hours with Noise Cancelling enabled, along with the comfortable, lightweight design, makes them perfect for all-day listening, which is exactly what they were engineered for.
In relation to the call button issue, to help you identify it without looking, look for a small, raised dot or bump on its surface. While the volume controls are typically the ends of a rocker switch, the call button features that distinct tactile marker to guide your finger by touch.
We hope this helps!
Thanks for choosing Sony!
Best regards,
Estefany
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it so much this device Sony - WHCH720N Wireless Noise Canceling Headphones - Blue, when she is using it and because of the wireless connectivity she can move around while she is attending online classes and listening to her favorite music.
I would recommend this to a friendok good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good enough. works all right. okay. fine. passable. you get what you pay for. better than others at that price. good value etc. Haven't owned them long No complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidS,
We are really happy to hear that your new WH-CH720N headphones are proving to be a great value for you. We appreciate you highlighting that they stand out among others in their class, and we are glad to know you are off to a smooth start with no complaints.
Thank you for choosing Sony.
Regards,
Dominick
Wonderful Gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my sister and she loves it! The color is beautiful and the quality is amazing. 10/10 would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Kibo0611!
We are absolutely thrilled to hear that your sister is loving her new WH-CH720N headphones! It’s wonderful to know that both the color and the sound quality exceeded your expectations. There is nothing quite like giving a gift that earns a 10/10 recommendation!
Thank you for making Sony a part of such a special gift. We hope she continues to enjoy them for a long time to come!
Best regards,
Gus, Sony North America Customer Support
- Pros mentioned:Battery life, Sound quality
Used And Loved Everyday
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid uses these everyday. They keep a good charge and has quality sound. The noise cancelling works really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CCross,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony!
-David
They are light!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're incredibly light! And sound really well I am very rusprised with their quality. SONY does not dissapoint when it comes to sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, noserrvice!
We’re so glad you’re surprised by the quality! We designed the WH-CH720N to be our lightest overhead noise-canceling headphones yet, so you can enjoy that signature Sony sound without even feeling them on your head.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Amazing Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift and the noise cancelling feature is amazing. The headphones are lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicolep,
We are thrilled to hear your gift was a success! It is great to know the recipient is enjoying the lightweight design and amazing noise canceling.
Thanks for choosing Sony.
Best regards,
Eliab
Hands down Best we've owned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of several we have purchased. My kids and I each have a pair. I do construction work in mine and they've saved my head countless times, as well as providing excellent noise protection. My kids put a solid 80 hours a week use, for years on these. The only weak point is the swivel, but it took 2 years for that to fail. So I'd say these are a solid choice. 100% our go to headphones. I have a set of Bose, as a comparison, these may not have the sound clarity, but they fit better and stay on better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiniH
Thanks for sharing how our WH-CH720N headphones have become an indispensable part of your family's daily lives, from construction work to years of heavy use by your kids.
We're delighted they've provided excellent noise protection and proven to be such a solid, reliable choice, consistently outperforming others in fit and stability. It's fantastic to hear they are 100% your go-to headphones, even with the swivel being a minor weak point after two years of incredible service.
We truly appreciate your trust in Sony!
Sincerely,
Jenn.
- Pros mentioned:Comfort, Sound quality
Incredible headphones at an unbelievable price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible product for an unbelievable price. The noise cscnelling feature, sound, and comforts are wonderful. I researched and tried a lot of other headphones and it wasn't even close.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day EliS,
That's great! We're glad that you like the noise canceling feature, sound quality and comfort of our Sony WHCH720N to your ear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for trusting and for choosing Sony! - Marco
- Pros mentioned:Battery life
Bluey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very practical to use and comfortable to storage away. Battery life is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnamariaD!
We are delighted to hear that the WH-CH720N headphones are working so well for you! It's great that they are both practical to use and easy to store and we're so glad you're happy with the excellent battery life.
With the integrated V1 processor, you can enjoy clear, high-quality sound that makes your music even more immersive.
Thank you for choosing Sony!
Best regards,
Estefany
Corporate gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my each of my team members for use during travel. They love the noise cancelling and quality of audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, John!
What an amazing gift for your team! We are so pleased to hear that they are loving the audio quality and noise cancellation on their WH-CH720N headphones. It’s great to know these are helping make their travel much more enjoyable.
Thank you for choosing Sony for your team!
Best regards,
Gus, Sony Social Media Team
good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I bought it for. This is my first pair of headphones so I have nothing to compare it to but I like them so far
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JeffD!
We’re honored that the WH-CH720N is your first pair of headphones! It’s great to hear that they are doing exactly what you bought them for and that you're enjoying the experience so far.
Thank you for choosing Sony for your first step into the world of headphones!
Best regards,
Gus, Sony Social Media Team
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony Noise-Canceling Headphones, and they have completely exceeded my expectations! The noise-canceling feature is outstanding—it blocks out almost all external sounds, allowing me to fully immerse myself in music, podcasts, or movies, even in noisy environments. Whether I'm traveling, working in a busy office, or just relaxing at home, these headphones deliver an unparalleled listening experience. The sound quality is incredible, with rich bass, clear mids, and crisp highs. The audio feels balanced and full, making every song or video sound amazing. The comfort level is also impressive; the ear cups are soft and plush, making them ideal for long listening sessions without discomfort. Additionally, the battery life is fantastic, lasting for hours on a single charge, and the Bluetooth connection is reliable and easy to set up. The sleek, modern design looks great, and the headphones feel durable yet lightweight. I highly recommend the Sony Noise-Canceling Headphones for anyone seeking premium sound quality, superb noise cancellation, and long-lasting comfort. They are definitely worth the investment!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LinG, Thank you for sharing your experience with the Sony WHCH720N Wireless headphones. We're glad to hear that you are impressed with its performance especially the sound quality and noise cancelling feature. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and comfortable. Color looks better in person. Got these as a gift for my girlfriend and might have to get a pair for myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LCHAN, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony wireless headphones with noise cancellation was a perfect Christmas gift and the person who received them was very pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorA,
We are so happy to hear that the WH-CH720N headphones made for a perfect Christmas gift! It is wonderful to know that the recipient is pleased with the noise cancellation and the overall experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Superior audio quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headphones are fantastic. I can really feel the difference when i compare with my old headphones. Great bass, and the noise canceling feature is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juliocbrito,
This is definitely a great choice for an upgrade! We're happy you are enjoying the superb sound, bass, and noise cancellation of your new headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris