Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality, Weight
Lightweight and good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really good for a budget wireless headphone option! I was impressed and I love the color. They’re not heavy or hurt my head while I wear them so overall I think they’re great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ccast, Thank you for sharing your awesome review of your WH-CH720N! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you appreciate the lightweight design and blue color too. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess
Retired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I first purchased a set for my daughter. She uses them all the time. I got my pair and use them all the time. Listening to music, working outside. Very pleased with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeelyJo!
We feel privileged to know that the WH-CH720N headphones have become a favorite for both you and your daughter. It’s great to hear that they are keeping up with you, whether you're relaxing with music or working outdoors.
Thanks for choosing Sony!
Best regards,
Estefany
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Perfect for walking , working out, or when I want to shut out the world.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ForFrodo,
We are so glad to hear that your WH-CH720N headphones are the perfect companion for your workouts and finding your focus. Enjoy the music!
Thanks for choosing Sony.
Best regards,
Eliab
Definitely worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly part of it is I came from airpods but the quality for the price is amazing and the sound canceling blocks out so much noise and the battery charges fast and lasts me a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MauriceN,
Thank you for choosing Sony!
It brings us great joy to hear that your WHCH720N headphones offer impressive sound quality, effective noise canceling, and reliable battery performance. Transitioning from another brand and feeling so positive about your experience with our product truly inspires us to keep delivering outstanding audio solutions.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and comfortable. Color looks better in person. Got these as a gift for my girlfriend and might have to get a pair for myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LCHAN, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Superior audio quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headphones are fantastic. I can really feel the difference when i compare with my old headphones. Great bass, and the noise canceling feature is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juliocbrito,
This is definitely a great choice for an upgrade! We're happy you are enjoying the superb sound, bass, and noise cancellation of your new headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Great value for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great for the price. Also nice to just listen to music with normally. I’m a big fan. I am neurodivergent and the noise cancelling can be really calming. Battery also lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AudreyM, We're glad to hear you feel that the WHCH720N is worth its price! We're delighted to hear you're enjoying the superb noise cancellation and long battery life of your new Sony headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Used And Loved Everyday
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid uses these everyday. They keep a good charge and has quality sound. The noise cancelling works really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CCross,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony!
-David
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones I got for my brother for Christmas. He absolutely loves them. He says the sound quality is great and that stay charged forever. He legit never takes them off lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CourtneyJ!
We are really happy to hear that your brother is loving his Christmas gift and that the battery life is keeping up with him.
The WH-CH720N features our Integrated Processor V1 for high quality sound and an impressive battery life of up to 50 hours, plus a quick charge feature that gives you an extra hour of play from just a 3 minute charge.
Thanks for choosing Sony!
Warm regards,
Estefany
Sony Wireless Over Ear Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are light weight and very comfortable to wear. The connect easily and sound if very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeanW!
It brings us great satisfaction to hear that your WH-CH720N headphones are providing the comfort and easy connectivity you were looking for. We are so glad that the lightweight design and sound quality are making your listening experience even better!
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Very good for the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I was not sure of these headphones, but they are wonderful. Had a few connection quirks but nothing crazy. I love them. Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lwoodr000,
We’re happy to hear that you love your headphones and are enjoying the great sound! If you experience any further connection quirks, please ensure your firmware is updated via the Sony | Headphones Connect app to maintain a stable Bluetooth connection.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Fit
Amazing buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very great, love them on my runs and working out! They stay on while running and the battery last very long!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BreanaQ, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them. Everything I wanted so that I can listen to my albums load without disturbing everyone else in the house, Was easy to connect because I had my kids hook them up for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuaneA,
It brings us great joy to hear that you are really liking your new headphones and that they are providing the perfect way to enjoy your favorite albums at any volume without disturbing your household.
We aim to make our technology accessible for everyone, and it is wonderful that your kids were able to help you get connected so quickly. The WH-CH720N is designed to deliver a rich, private listening experience, and we are thrilled that you can now immerse yourself in your music with both comfort and ease.
We really appreciate you being part of the Sony family.
Regards,
Dominick
Exceptional Sound Quality: This suggests the headp
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional Sound Quality: This suggests the headphones deliver a rich, clear, and detailed audio experience, potentially with good bass and treble response. Long Battery Life: This means the headphones can play music or podcasts for extended periods on a single charge, which is great for long commutes or travel. Comfortable Design: This indicates the headphones are designed to be comfortable to wear for extended periods, with features like plush earcups and a lightweight design. Effective Noise Cancellation: The noise cancellation feature is a key selling point, as it actively reduces ambient noise, allowing users to focus on their audio without distractions. Ideal for Loud Environments: The combination of strong noise cancellation and high-quality sound makes these headphones a great choice for use in noisy environments like airplanes, trains, or busy cafes.
I would recommend this to a friendgreat sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best sound for the money. would recommend to any one trying to figure out which one to start out with
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JarrodB,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones have impressed you with their sound quality and value. Your recommendation to others just starting out speaks volumes, and we're delighted to support your audio journey with a product that delivers great performance.
Best regards,
-Fred
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony Noise-Canceling Headphones, and they have completely exceeded my expectations! The noise-canceling feature is outstanding—it blocks out almost all external sounds, allowing me to fully immerse myself in music, podcasts, or movies, even in noisy environments. Whether I'm traveling, working in a busy office, or just relaxing at home, these headphones deliver an unparalleled listening experience. The sound quality is incredible, with rich bass, clear mids, and crisp highs. The audio feels balanced and full, making every song or video sound amazing. The comfort level is also impressive; the ear cups are soft and plush, making them ideal for long listening sessions without discomfort. Additionally, the battery life is fantastic, lasting for hours on a single charge, and the Bluetooth connection is reliable and easy to set up. The sleek, modern design looks great, and the headphones feel durable yet lightweight. I highly recommend the Sony Noise-Canceling Headphones for anyone seeking premium sound quality, superb noise cancellation, and long-lasting comfort. They are definitely worth the investment!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LinG, Thank you for sharing your experience with the Sony WHCH720N Wireless headphones. We're glad to hear that you are impressed with its performance especially the sound quality and noise cancelling feature. Enjoy and thanks for choosing Sony. -Craig
100% worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are amazing! I love the two different modes of noise canceling vs ambient noise. definitely worth the purchase and super easy to use! battery life is also outstanding
I would recommend this to a friendFantastic quality at a lower price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking into getting some quality noise canceling headphones because I love listening to music and audibooks without the noise of the rest of the world. I tried listening to both these and Skullcandys and I felt these were a better quality and at a better price. I love the app as well to adjust the bass when listening to music but return it back easily when listening to an audiobook. They're also super lightweight. I'm a huge fan and they've been on non-stop; the battery is great too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User859255,
Thank you so much for the fantastic review! We're truly heartened to hear that the Sony WH-CH720N headphones have become your go-to for music and audiobooks.
It's great that you had the chance to compare them and found them to be a better fit for your needs. We designed these headphones to deliver a high-quality listening experience with excellent Noise Canceling, so it's wonderful to know that you're enjoying your content without the distractions of the outside world.
We're also glad you're making use of the Sony | Headphones Connect app to customize the sound. And we agree—the lightweight design and long-lasting battery make them perfect for non-stop use.
Thank you for choosing Sony!
Best regards,
Dominick
Sony headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noise cancellation works awesome and the speakers sound high quality and clear i love these for when i am mowing lawn
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LandonJ,
We are thrilled to hear that the noise cancellation and sound quality are working so well for you, even while mowing the lawn!
Thanks for choosing Sony.
Best regards,
Eliab
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it so much this device Sony - WHCH720N Wireless Noise Canceling Headphones - Blue, when she is using it and because of the wireless connectivity she can move around while she is attending online classes and listening to her favorite music.
I would recommend this to a friend