Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality, Weight
Lightweight and good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really good for a budget wireless headphone option! I was impressed and I love the color. They’re not heavy or hurt my head while I wear them so overall I think they’re great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ccast, Thank you for sharing your awesome review of your WH-CH720N! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you appreciate the lightweight design and blue color too. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess
Great Noise Cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort, noise cancelation best ever and sound quality and extra features well worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Galaxy!
Thanks for sharing your review! We are thrilled to hear that you're having such a great experience with your new WH-CH720N headphones. It’s awesome to know that the comfort and sound quality are making a difference for you.
We really appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Fit
Amazing buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very great, love them on my runs and working out! They stay on while running and the battery last very long!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BreanaQ, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I was a little sceptical about these headphones but when I purchased it, and tested it out, I was amazed and you can change the settings which can make the headphones louder.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, Person2001!
We are so pleased to hear that your initial skepticism about the WH-CH720N headphones was completely erased once you purchased and tested them! We are delighted that you were amazed by the sound quality and found the ability to customize the settings, including boosting the volume, to be a great feature that enhances your listening experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the noise cancellation. You can download the app and it tracks if you are walking. It is super light and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zel8,
Thank you for choosing Sony!
It brings us great joy to hear that you appreciate the noise cancellation feature of your WHCH720N headphones. We're glad the app’s functionality and lightweight design enhance your overall experience, making it both convenient and enjoyable to use. Your thoughtful feedback encourages us to keep innovating and delivering products that fit seamlessly into your lifestyle.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Great value for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great for the price. Also nice to just listen to music with normally. I’m a big fan. I am neurodivergent and the noise cancelling can be really calming. Battery also lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AudreyM, We're glad to hear you feel that the WHCH720N is worth its price! We're delighted to hear you're enjoying the superb noise cancellation and long battery life of your new Sony headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Good but a bit too lightweight
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. Comfort is good. It’s a bit too lightweight for my taste, feels like it’s flimsy almost like it might break. I haven’t had any problems just worries me a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaylorW,
We are pleased to hear that you are enjoying the sound quality and comfort of your WHCH720N headphones! Please be assured that while we designed this model to be our lightest overhead wireless noise-canceling headphones for long-term wearing comfort, they are built with durable materials to withstand daily use.
Thanks for choosing Sony.
Best regards,
Eliab
Best for my kid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best product with noise cancellation awesome cushions that keep ear confortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SrikrishnaK,
We’re so glad to hear your child is enjoying the comfort and sound of their new headphones! As our lightest wireless noise-canceling headband ever, the WH-CH720N is designed to provide hours of comfortable listening without the weight.
Thanks for choosing Sony.
Best regards,
Eliab
Wonderful would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for a whike now i bought them after my aurpods kept dying or best buy gave me used ones i was suprised on how good and comfortable they are they are also very airplane friendly as i took them on my two week vacation to spain
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriannaD,
That's wonderful to hear! We're so glad you're enjoying the WH-CH720N headphones, especially their comfort and noise-canceling capabilities for your flight to Spain. Thanks for choosing Sony for your travels!
Thanks for choosing Sony.
Best regards, Eliab
Sony 700 Bluetooth headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones come as advertised. They have a great sound, weather you use them for a cell phone, or a personal cd player.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnthonyG,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones deliver great sound whether used with a cell phone or a personal CD player. It’s rewarding to know they perform reliably across different devices as intended.
Best regards,
-Fred
Great performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The performance-to-price ratio is unmatched! It is a great value and a good find! I am happy with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaJ,
We are thrilled to hear that you're happy with your purchase and find the WH-CH720N to be such a great find for the price!
Thanks for choosing Sony.
Best regards,
Eliab
Good buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a good buy, in my opinion. At the beginning I had difficulties tp figure out how to get the connections with each the phone or Tablet. For that I had to go back to the shop, where I purchased it. After the help from a friendly and Supportive woman from the technic help, I get all connections with each Equipment. Thank you for the offer on the Laborday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wager,
We're so glad to hear that! Thank you for giving us 5 stars and sharing your experience—We hope you’re enjoying both the easy connectivity and the comfortable, lightweight design that makes the WH-CH720N a great choice for everyday listening.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Why I love my Sony headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They look nice. The buttons are all very conveniently located. Very comfortable on your head. Easy to charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanB!
We feel privileged to know that you find your WH-CH720N so comfortable and easy to use. It’s great to hear that the button layout and charging process are making your daily listening smooth and simple!
Thanks for selecting Sony!
Warm regards,
Estefany
Great purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my brother and he loves it! He says it’s comfortable for daily use and the quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kibo0611,
Thank you for choosing Sony!
It’s a true pleasure to hear that your brother is enjoying the WHCH720N headphones. Knowing that they provide comfort for daily use and impressive quality means a lot to us. We appreciate you sharing this positive experience, and we hope the headphones continue to bring great enjoyment and convenience.
Best regards,
-Fred
WOW!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a part-time landscaper that was looking for some earbuds or headphones that have good ANC, quality sound, and decent volume. Let me say that I found what i was looking for when I bought these headphones. I cut grass with a zero turn mower and these headphones almost completely cancel that noise of the lawnmower while wearing them. I cut a yard twice because i was so engaged with the sound coming from these headphones. If those other more expensive headphones can offer a better experience than these, I guess I will never know bc these are absolutely perfect for me.
I would recommend this to a friendGood headphones Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is really good especially for the price. Love the color. They're also comfortable. My only complaint is I don't necessarily care for the overall look of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KylaM,
Thanks for your honest feedback about the WH-CH720N!
We are thrilled to hear that the quality and color are a hit for you and that they feel great to wear. While we’re sorry the design isn't quite your style, we really value your input as it helps us improve.
Thank you for selecting Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Good enough
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these headphones don't deliver on the feature promises. While a wired connection does indeed work with these headphones, I believe there is a DSP in the Bluetooth connection which improves the sound significantly. In wired mode, the headphones don't sound all that good. There is also the issue of wired mode not working while the headphones are powered on. Wired mode only seems to work when the headphones are powered off. All I get is a static noise while they are turned on. After updating the firmware and software and using the Sony app I found there is still no change, so basically wired mode doesn't work with the noise cancelling. The headphones are also not all that comfortable over a long period, but still average overall. With all that being said I still find the noise cancelling effective and the sound good enough over Bluetooth so I kept the headphones. I wish the headphones delivered on their promise or were at least up front about the limitations related to wired mode. Otherwise the headphones are pretty good.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Yes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight easy to use, great sound. Charged fast and love the color.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for the gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the gym and calls, for under 110 bucks you cant beat these.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good and comfortable headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and battery life. Lots of plastic but is okay with me.
I would recommend this to a friend