Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.given as a gift to out-of-state relative. feedback was "they work great, very comfortable, and effective at blocking distractions while trying to work."
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suzi,
It is most rewarding to hear that your gift was such a success for your relative. We designed the WH-CH720N to be our lightest overhead noise-canceling headphones yet, specifically so that people can stay comfortable and focused for hours at a time. Knowing that they are effectively blocking out distractions and helping your relative stay productive is exactly what we aim for.
Thank you for choosing Sony to help your loved ones stay connected and focused.
Regards,
Dominick
Best Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphonres are very comfortable on the ears and the sound is fabulous. The noise cancelling attribute works excellently. I could block out my kids and pets to enjoy my music. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferN,
We are thrilled to hear that the WH-CH720N is providing you with the peaceful listening environment you were looking for. We specially engineered our lightweight headband and pressure-relieving earpads to ensure long-lasting comfort, and knowing that our noise-canceling technology allows you to fully immerse yourself in "fabulous" sound by blocking out household distractions is wonderful to hear.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
So fantastic for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got back from a trip with crying babies on every flight and these absolutely killed it the whole trip and barely had to charge them. I would highly recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjw301b, we're glad you are enjoying or product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Fire headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yooo this headphones are fire, you can like adjust the bass, treble, and mid and more. Noice cancellation is amazing, I can’t hear my screaming wife when I got these babies on. Only thing that bothers me is that the headphones can’t fold so I can’t fit them into like a small bag buts it’s alright cuz I got them on most of the time. Overall, favorite headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user732771, Thank you for the the amazing review! We're thrilled to hear you like the highly adjustable sound, excellent noise cancellation, and overall performance of your Sony WHCH720N. We have noted your input about the lack of folding options and will be sure to forward this feedback to the appropriate department. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Great Comfort & Impressive Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones fit comfortably even during long listening sessions. The sound quality is clear, the bass is solid, and the battery life lasts much longer than I expected. They feel well-built and lightweight, making them great for everyday use. Definitely worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanR!
Thanks so much for taking the time to share your feedback on the WH-CH720N headphones! It brings us great joy to hear that they are comfortable for long periods and that the sound quality from the clear audio to the solid bass, is standing out to you.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
worth the hype
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are super comfortable, and the noise canceling works great. I think that for the price you pay they a great quality and I love that I can turn the noise canceling on and off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emma, We're glad that you like the comfort and noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most expensive ones but these are Great! Very comfortable, sound great, and keeps other sounds out too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Milkmooover,
Thank you for sharing your honest and positive feedback! We really appreciate that you like the comfortable fit, superb sound, and noise cancellation of your WHCH720N headphones. Thank you for choosing Sony! - Kris
night quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these. She tells me they are super quiet and sound great when she plays her music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pickit!
We are very glad to hear that your wife is having such a great time with her WH-CH720N headphones! It’s awesome to know that the sound quality and the quietness are making her music sessions even better.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Super comfortable, good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are lightweight and soft but not cheap. That makes them super comfortable. Audio quality is as expected: good but not "top of the line". I'm quite happy with them and I'll buy another pair soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamBestBuy!
We are really happy to hear that you're finding the WH-CH720N so comfortable for daily use. It's great to know you're already thinking about getting a second pair.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality, Weight
Yes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight easy to use, great sound. Charged fast and love the color.
I would recommend this to a friend Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these primarily for their noise-cancelling feature. That worked great, and by itself warrants a five-star rating. The overall rating goes down a notch due to comfort. On the red-eye from San Diego to JFK these lost their fifth star somewhere over the Great Plains, or maybe even the Rockies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MartinW,
Thank you for choosing Sony!
We're elated to hear that the noise-cancelling feature of your WHCH720N headphones has made such a positive impact, especially during your travels. We also appreciate your honest feedback about comfort on long flights, as it helps us understand how we can continue improving the user experience. Your insights are invaluable, and we hope the excellent noise cancellation continues to enhance your journeys.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great for the gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the gym and calls, for under 110 bucks you cant beat these.
I would recommend this to a friend Love Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and good for weightlifting. Sounds is very clear 10/10
I would recommend this to a friendGreat Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these headphones for a long time but just never bought my own pair. They are an amazing budget option from Sony and I recommend them to everyone who asks about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanC, Thank you for the positive review! We're thrilled to hear you love your new Sony WHCH720N headphones. We appreciate the recommendation and thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Best of the best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable around ear. Love connecting these to the TV and phone. They sound great and the blue color is nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CmaticSounds101,
Wow! Thanks for sharing your review on our WHCH720N. We're glad that you like the comfortability of the headphone, sound quality and how easily you can connect it to your TV and phone. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Quality and comfort for a good price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving these better than AirPods! Very comfortable and affordable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabby!
We are thrilled to hear that you’re finding the WH-CH720N so comfortable! It’s great to know they are a perfect fit for your daily routine and that you're happy with the value they provide.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Good and comfortable headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and battery life. Lots of plastic but is okay with me.
I would recommend this to a friend Very good for blocking any noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. It has cancel out a lot of noise so i can only hear my music in peace. The loudness is great and so is the basebost. Would recommend getting these if you like loud music and no noise from other people around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thanks for taking the time to share your awesome review of the WH-CH720N headphones!
We are really happy to hear that the noise-canceling is working so well for you, allowing you to enjoy your music in peace. It's fantastic to know you appreciate the great loudness and the bass boost too.
We appreciate you choosing Sony!
Best regards,
Estefany
Basic but good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the product, the sound meets my needs. The instructions were lacking. For instance having to hold the on button for 10 seconds. Fortunately YouTube had a fee videos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiniS,
We are immensely pleased to hear that you are very satisfied with the sound quality of your new headphones! It is great to know that the audio performance is a perfect fit for your listening style. We appreciate your feedback regarding the initial setup process; while we aim for a seamless start, we are glad you found the resources you needed to get connected. These headphones are designed to provide a premium experience with the Integrated Processor V1 and a lightweight, comfortable design that is perfect for all-day wear.
Thank you for trusting Sony.
Regards,
Dominick
Great bang for your buck!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones, excellent sound, and a great buy for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Janet123,
We are thrilled to hear that you are enjoying your WH-CH720N headphones! It is great to know that you are happy with the sound quality and the overall value they provide.
Thanks for choosing Sony.
Best regards,
Eliab