Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple easy to use, great sound. Reasonable priced Bluetooth headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AntonioC,
Thank you for choosing Sony!
We’re elated to hear that the WHCH720N headphones offer simplicity and ease of use along with great sound quality at a reasonable price. Your feedback inspires us to continue delivering accessible and high-quality audio products that fit seamlessly into your lifestyle.
Best regards,
-Fred
Great purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great comfort Great sound cancellation. They make flying so much better!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, LisaL!
We’re so happy to hear that your WH-CH720N headphones are making your flights so much better! It’s great to know that you are enjoying both the comfort and the noise cancellation during your travels.
Thank you for choosing Sony for your trips!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, one of the best noise cancelling headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Great value for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Good sound and good base, and the app is good. And they charge fast
I would recommend this to a friend Comfy head phones, easy to operate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves loves loves them! Reasonably priced. They sell a hard shell case on here also that is a must to keep the safe :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaylaH,
Thanks for the wonderful review! We are really happy to hear that your son is loving his new WH-CH720N headphones! It is also great that you found a solid case to keep them protected while he's on the move.
We appreciate you choosing Sony!
Best regards,
Estefany
Exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best of the best in terms of performance and sound quality. Not to mention, the comfort is a win! Noise canceling feature works very well even in the airports. Sleek styling and great wireless connection strength. The bass is great and the volume is ideal even in loud settings. The battery lasts long. Listening to music, watching TV or playing games is much more enjoyable with these on!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MattG,
Thanks for sharing such a detailed and positive review of the WH-CH720N headphones!
We're truly heartened to hear you're enjoying them across the board, from performance and sound quality to comfort and noise canceling.
It's fantastic that you've experienced the benefits of our noise-canceling technology, especially in a challenging environment like an airport.
We design our headphones to be lightweight and comfortable for prolonged use, we appreciate to hear that this has enhanced your enjoyment of music, TV, and gaming.
Thanks for also mentioning their great bass, reliable wireless connectivity, and long-lasting battery—it's rewarding to read our customers highlighting all the great features they offer!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Does the job
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for a while now and they’re amazing! Noise quality works prefect in not super noisy places.
I would recommend this to a friend reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones, lasts a really long time without charging it and when charging it’s very fast and last a while. Loud and sounds cleann. love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamallJ,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying your WHCH720N headphones! We’re glad the long battery life, quick charging, and clear, powerful sound are enhancing your listening experience. Your positive feedback truly motivates us to continue delivering quality products.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super comfortable and lightweight. The sound is amazing . Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anama79,
Thank you so much for an amazing review and recommendation! We're delighted to hear your enjoyable experience with the superb sound quality, comfortable fit and lightweight of your WHCH720N headphones. Thanks for choosing Sony! - Kris
14year old loves them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kiddo loves these. Not as heavy as the Beats Pro but still feels good quality. Sound is great and he has no complaints about battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user520222,
That is wonderful feedback! We are thrilled your kiddo loves the WH-CH720N headphones, which are designed to be lightweight (at approximately 6.8 oz) for long-lasting comfort, and we're glad they are enjoying the great sound and long battery life (up to 35 hours with Noise Canceling on). Thanks for choosing Sony.
Best regards, Eliab
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my son’s birthday and he loves it! I wanted to get him something that was good quality and will last long!
I would recommend this to a friendBrand response from SonyListens
Posted .HI MarisolP,
We’re so glad to hear your son loves his new WH-CH720N headphones! It’s a fantastic choice for a birthday gift, as they are Sony’s lightest overhead noise-canceling model, making them comfortable for long hours of use. With up to 35 hours of battery life and the same Integrated Processor V1 found in our flagship models, they are definitely built to provide high-quality sound for a long time to come. Thanks for choosing Sony.
Best regards, Eliab
QUALITY SOUND
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fully recommended great price, excellent device, quality of sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linnette100PERCENT,
We are thrilled to hear that you're enjoying your WH-CH720N headphones! We take great pride in delivering high-quality sound and industry-leading noise canceling at an accessible price point.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life better than expected. Great for wearing while doing yard work. Don’t have to turn up to overcome noise from lawnmower. Blocks out engine noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy,
Awesome! We're glad to hear your new headphones suits your needs and expectations. Nice to know you are enjoyable the noise canceling features, long battery life and comfortable fit of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable to wear, happy with purchase.
I would recommend this to a friend Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this headphone as a gift and I love it. Quiet and clear sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jessica,
It’s a true pleasure to hear that your new WH-CH720N headphones have made such a wonderful gift! We designed these headphones to provide a premium listening experience by incorporating our Integrated Processor V1, which helps deliver that "quiet and clear" sound you’re enjoying. By effectively canceling out background noise while maintaining crisp audio fidelity, they allow you to fully immerse yourself in your favorite music or podcasts. We are delighted to know that the comfort and performance are hitting the mark for you.
Thank you for being part of the Sony family.
Best regards,
Dominick
Sony headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, lightweight. Haven't really tested out noise canceling. Rather dislike being forced to be online to change settings in the required Sony app.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, BrianD.
We're glad to hear you find the WH-CH720N comfortable and lightweight! We appreciate your honest input regarding the Sony | Headphones Connect app. While an internet connection is required for initial setup and certain cloud-based features, we understand how that can be a point of frustration and will share your comments with our app development team.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Noise canceling and blue tooth are perfect.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Priced right, easy to set up, great quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, RonaldG!
We are so pleased to hear that you are enjoying your WH-CH720N headphones. It's truly rewarding to know that you find them to be a great value and that the setup was easy. We designed these headphones to provide a high-quality, seamless experience right out of the box, and it's great to know we've succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy. Value for money. Very nice headphones and not too pricey. Reasonable price. 1st time buying headphones and so far I am satisfied with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cessM,
We are thrilled that your first pair of headphones is a success! It is great to hear that you are finding the WHCH720N to be a valuable and satisfying purchase for the price.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great noise cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying and impressed with a friend's pair of another brand, expensive, noise cancelling headphones, I wanted to find a more affordable option for my recent trip abroad. Saw these and bought them on the way to the airport :) Easy enough to setup which I did on the bus ride. Even installed their app and adjusted the equalizer. Bottom line is the noise cancellation was very effective! Sound quality was good too. Probably would not have bought them for sound quality though as I think you can do just as good for less. But with the noise cancellation these are winners.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hillrider,
You made the right choice with the Sony WHCH720N! We're glad that you like the noise canceling function and sound quality of the headphones. It's also great that you had an easy time setting it up. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
solid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Not the best sound quality ever, but very good sound adjustable via the app, and great sound quality for the price. Also gets better as they break in. Bluetooth connects well. Super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi listener1,
That is awesome! Great quality, good price! We're happy that you're satisfied with the sound quality, how stable the Bluetooth connection is and how comfortable it is to wear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco