Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
LOVE THESE SO MUCH!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy! Amazing sound quality, and very easy to use! Love these so much and the color is super fun!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EllaC,
Great! We're glad that you are enjoying the comfort, sound quality, design, and user-friendly functions of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent headphones; they feel very well-made and are very ergonomic. I use them for the gym and other sports activities. The sound quality is good, and the noise cancellation works well. They offer great value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisC!
We are pleased to learn that your WH-CH720N headphones are a great fit for your gym sessions and sports activities! It is wonderful to know that the build quality and comfort are working out so well for you.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Great headphones at reasonable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this is a great pair of headphones. The noise quality is quite good, especially if you prefer extra treble or bass. They're also very comfortable, even when wearing glasses. This is my second pair (I had an older model that lasted for ~5 years) and still see no reason to switch. Only annoying thing with them is connectivity through the app. It's not as simple as other Blutooth headphones, but it's still not bad either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HPhone3,
This is a definitely choice for an upgrade! Glad to hear we were able to give you a great deal. It's nice to know that you are enjoying the noise canceling features, treble/bass sound, and comfortable fit of your new WHCH720N headphones. We're sorry to hear about your difficulties in connecting to the app. You may find this link helpful on how to use the Sony | Headphones Connect app: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback and thank you for trusting Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Comfortable Earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing I like about these earphones is they don't hurt my ears. They are very comfortable, and the sound quality is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesW,
Thank you for the purchase! We're glad to hear that you like the comfortable design and sound quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for upcoming travels and I was able to fill customize my listening experience. So cool to be able to tailor the sound to my needs/preferences. The noise cancellation works very nicely.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyC,
It is great to hear that you are enjoying the Sony WHCH720N headphones, especially the ability to fully customize your listening experience and the performance of the Noise Cancellation. We designed these headphones to be the perfect travel companion, allowing you to tailor the sound to any preference.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
SONY is a winner.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major bang for the bucks!! Sounds just as good as the Beats but for less the price. Very good quality and performance. Good purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RashiedS,
Thank you for your valuable feedback! We are very grateful that you like the amazing sound quality and overall performance of your new headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Sont WHCH720N Wireless Headphone Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money I have found the sound quality of these headphones to be excellent. They are also very comfortable for long periods of use.
I would recommend this to a friend- Pros mentioned:Sound quality
Good Budget Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. The noise canceling is decent too. Paired with a good equalizer app it's pretty good for the price. Cant go wrong
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jupiter, Thank you for your honest review! We are glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Impressive Noise-Canceling Experience with Sony WH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had the opportunity to test the Sony WHCH720N Noise-Canceling Headphones in the sleek black color, and I must say, I was quite impressed with their performance. These headphones offer a commendable combination of noise cancellation, audio quality, and comfort, making them a worthy choice for both everyday use and travel. Design and Build Quality (4/5): The WHCH720N headphones sport a modern and understated design in black, which I found appealing. They are lightweight and have a foldable design, making them highly portable. The build quality is decent, though not as premium as some higher-end options. The materials feel durable, and the adjustable headband ensures a comfortable fit. Noise Cancellation (4/5): The noise-canceling capabilities of these headphones are quite effective. They do an excellent job of reducing ambient noise, whether it's the hum of an airplane engine, the chatter in a coffee shop, or the rumble of a train. While they may not offer the same level of noise cancellation as top-tier models, they're more than sufficient for most environments. Sound Quality (4/5): The sound quality of the WHCH720N headphones is well-balanced, with crisp highs, clear mids, and a decent amount of bass. The audio is generally rich and detailed, making them enjoyable for a wide range of music genres. However, audiophiles may find the bass to be a bit lacking in depth. Battery Life (5/5): One of the standout features of these headphones is their impressive battery life. Sony claims up to 35 hours of playback on a single charge, and in my testing, they lived up to that claim. This extended battery life is perfect for long flights or extended commutes, and a quick charge feature provides 60 minutes of playback with just a 10-minute charge. Comfort (4/5): The ear cushions are plush and comfortable, allowing for extended listening sessions without discomfort. The headband is adjustable and adequately padded, further enhancing comfort. However, some users with larger heads may find the fit a bit snug. Connectivity and Controls (4/5): Pairing the headphones with Bluetooth devices is straightforward, and I experienced no connectivity issues during my testing. The onboard controls for playback, volume adjustment, and calls are intuitive and responsive. Additionally, the headphones support voice assistants like Siri and Google Assistant for hands-free control. Conclusion: In conclusion, the Sony WHCH720N Noise-Canceling Headphones in black offer an impressive overall package. They provide effective noise cancellation, a well-balanced sound profile, exceptional battery life, and comfortable wear for extended periods. While they may not compete with the absolute top-tier headphones in each category, they strike an excellent balance between performance and affordability, making them a compelling choice for most users. If you're in the market for a reliable pair of noise-canceling headphones without breaking the bank, the Sony WHCH720N headphones are certainly worth considering.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdoge,
Thank you so much for making an effort to share your detailed thoughts with us! It's lovely to hear your positive feedback with your new headphones! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Sound quality
Better than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a suprisingly great quality and value. The noise cancellation on them is great and my music sounds terrific.
I would recommend this to a friend - Pros mentioned:Sound quality
Great pair of headphones for carefree use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great easy money option for noise cancelling headphones. Sony quality, good ANC, good sound quality. For those who want a good headphone without worrying about wrecking your flagship models, these do the job.
I would recommend this to a friend Good buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a good buy, in my opinion. At the beginning I had difficulties tp figure out how to get the connections with each the phone or Tablet. For that I had to go back to the shop, where I purchased it. After the help from a friendly and Supportive woman from the technic help, I get all connections with each Equipment. Thank you for the offer on the Laborday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wager,
We're so glad to hear that! Thank you for giving us 5 stars and sharing your experience—We hope you’re enjoying both the easy connectivity and the comfortable, lightweight design that makes the WH-CH720N a great choice for everyday listening.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
- Pros mentioned:Sound quality
Best Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! The noise canceling works like a dream, or it has a mode where it doesn't. Whatever you need it for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarinaD,
That's fantastic to hear! We're so glad the noise canceling on your WH-CH720N headphones is working like a dream, and that you appreciate the flexibility of the different modes. Enjoy your listening experience!
Thanks for choosing Sony.
-Eliab
5 star
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had these for awhile now and I have to say for the price you can’t beat these. Great for traveling and the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WesleyD,
We are so glad to hear you’re enjoying your headphones! It’s great to know they’ve been a reliable companion for your travels and gym sessions.
Thanks for choosing Sony.
Best regards,
Eliab
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work amazingly well. The price-to-quality ratio is excellent and definitely worth it. The noise cancellation performs very well, and the battery life is impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RamonV,
Thank you for choosing Sony!
We're elated to hear that the WHCH720N headphones deliver excellent noise cancellation, impressive battery life, and great value. Your detailed feedback encourages us to continue providing quality products that enhance everyday listening.
Best regards,
-Fred
sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product. ikjvbvfgujhfghbncg jhhjjjjh nbh jvbnnj
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, FelipeG!
We are so glad to hear that you're enjoying your WH-CH720N headphones. It’s always rewarding to know our products are hitting the mark for our customers.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Best budget headphones for you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent budget headphones with great noice cancellation and great sound design
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Preston,
Thanks for sharing your experience! We can't be happier to hear you're enjoying the great noise cancellation and sound quality of the WH-CH720N headphones.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Headphones are great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the headphones. Best quality. The headphones do not hurt his head, either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MelisaA,
Thank you for choosing Sony!
We couldn't be happier to hear that your son loves the WHCH720N headphones and that they provide such comfortable wear without causing any discomfort. Knowing our products can bring both quality sound and comfort to your family means a great deal to us.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Worth the money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great and hold the charge for a long time. They are noise cancelling as well. Perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH,
Thank you so much for taking the time to leave an excellent rating! We're really glad that your investment with your new Sony headphones is worth it. Nice to know you are enjoying the noise cancellation and long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Good upper quality headphones for a right price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable headphones that you can wear all day with no pain and the sound quality is pretty decent for the price point
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bilal10,
Thank you for leaving us a perfect rating! We really appreciate your satisfaction with the incredible sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris