Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones, lightweight they look great and also they sound amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlejandroM,
Thank you for choosing Sony!
We’re honored to hear that you love your WH-CH720N headphones. It’s great to know that their lightweight design and stylish look complement the amazing sound quality, enhancing your overall experience. Your kind words inspire us to keep delivering products that blend comfort, style, and performance.
Best regards,
-Fred
Did the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older pair of these for use by my elderly parents that have hearing issues. Installed easily and are making a difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your thoughtful review, DaveE!
We are very pleased to hear that the new WH-CH720N headphones were able to easily replace an older pair and are already "making a difference" for your elderly parents who have hearing issues.
The clarity, comfortable fit, and the ability of the headphones to enhance audio for better listening are key features, and it's incredibly rewarding to know they are proving beneficial for their specific needs. We're also glad the installation process was simple!
Thank you again for choosing Sony to help improve their listening experience.
Best regards, Gus, Sony Social Media Team
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and volume. Feel nice on the ears and have a smooth soft fabric all around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaraR!
It is fantastic to know that you are loving the fit and the sound of your WH-CH720N headphones. We're glad the fabric and noise cancelling are making a difference for you!
Thanks for choosing Sony!
Best regards,
Estefany
Must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my mom, she absolutely love the noice cancelation and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganD,
We are very glad to hear that your mother is absolutely loving her new WH-CH720N headphones. It is wonderful to know that the combination of our Integrated Processor V1 for noise cancellation and high-quality sound is providing her with such an enjoyable listening experience. We take great pride in creating headphones that are both high-performing and comfortable for everyone to enjoy.
Thank you for choosing Sony.
Best regards,
Dominick
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does all the things you wanted for a headphones. Light weight and stylish. Sounds amazing for it's price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Migz,
It is truly wonderful to know that these headphones check all the boxes for you! We are delighted that you're enjoying the lightweight, stylish design and that the sound quality is exceeding your hopes for the price point.
Thank you for choosing Sony for your everyday listening.
Regards,
Dominick
Rick's review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality battery lasts a long time, very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardJ,
Thank you for your positive review of the WHCH720! We're thrilled to hear that you're enjoying the excellent sound quality, which is designed to deliver clear and balanced audio across a wide range of music and media. It's also great to know that the battery life is meeting your needs, providing extended playtime so you can enjoy your audio without frequent recharging. Comfort is a key feature of the WHCH720, and we're pleased to hear that the lightweight design and ergonomic fit make it easy to wear for long periods
Regards,
Dominick
Love these headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these headphones for over 2 years now and they are still as good as new. I use them almost everyday and have zero complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamanthaB
We are delighted to hear you've enjoyed such incredible longevity and performance from your WH-CH720N headphones over the past two years! Your feedback on their everyday reliability truly validates the quality and durability we strive for in our products.
Thanks for choosing Sony.
Best regards, Eliab
Amazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Wonderful sound. Great clear sound that blocks out all of the other noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Higgy,
We couldn't be happier to hear that you are enjoying the wonderful sound quality and the effective noise cancellation of your WHCH720N headphones. It is great to know that they are providing you with the clear, immersive listening experience you deserve by blocking out the world around you.
Thank you for making Sony part of your listening experience!
Regards,
Dominick
Nice Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and long battery time. Connecting to Bluetooth can be iffy as you may just turn the headset off instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Sade!
We are delighted you are enjoying the great comfort and long battery life of your WH-CH720N headphones.
We apologize for the frustration with the Bluetooth connection sometimes leading to the headset turning off. For a simple solution, performing a Factory Reset often resolves unexpected connection issues; you can find the steps on our support site.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Impressive Noise-Canceling Experience with Sony WH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had the opportunity to test the Sony WHCH720N Noise-Canceling Headphones in the sleek black color, and I must say, I was quite impressed with their performance. These headphones offer a commendable combination of noise cancellation, audio quality, and comfort, making them a worthy choice for both everyday use and travel. Design and Build Quality (4/5): The WHCH720N headphones sport a modern and understated design in black, which I found appealing. They are lightweight and have a foldable design, making them highly portable. The build quality is decent, though not as premium as some higher-end options. The materials feel durable, and the adjustable headband ensures a comfortable fit. Noise Cancellation (4/5): The noise-canceling capabilities of these headphones are quite effective. They do an excellent job of reducing ambient noise, whether it's the hum of an airplane engine, the chatter in a coffee shop, or the rumble of a train. While they may not offer the same level of noise cancellation as top-tier models, they're more than sufficient for most environments. Sound Quality (4/5): The sound quality of the WHCH720N headphones is well-balanced, with crisp highs, clear mids, and a decent amount of bass. The audio is generally rich and detailed, making them enjoyable for a wide range of music genres. However, audiophiles may find the bass to be a bit lacking in depth. Battery Life (5/5): One of the standout features of these headphones is their impressive battery life. Sony claims up to 35 hours of playback on a single charge, and in my testing, they lived up to that claim. This extended battery life is perfect for long flights or extended commutes, and a quick charge feature provides 60 minutes of playback with just a 10-minute charge. Comfort (4/5): The ear cushions are plush and comfortable, allowing for extended listening sessions without discomfort. The headband is adjustable and adequately padded, further enhancing comfort. However, some users with larger heads may find the fit a bit snug. Connectivity and Controls (4/5): Pairing the headphones with Bluetooth devices is straightforward, and I experienced no connectivity issues during my testing. The onboard controls for playback, volume adjustment, and calls are intuitive and responsive. Additionally, the headphones support voice assistants like Siri and Google Assistant for hands-free control. Conclusion: In conclusion, the Sony WHCH720N Noise-Canceling Headphones in black offer an impressive overall package. They provide effective noise cancellation, a well-balanced sound profile, exceptional battery life, and comfortable wear for extended periods. While they may not compete with the absolute top-tier headphones in each category, they strike an excellent balance between performance and affordability, making them a compelling choice for most users. If you're in the market for a reliable pair of noise-canceling headphones without breaking the bank, the Sony WHCH720N headphones are certainly worth considering.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdoge,
Thank you so much for making an effort to share your detailed thoughts with us! It's lovely to hear your positive feedback with your new headphones! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Comfortable Earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing I like about these earphones is they don't hurt my ears. They are very comfortable, and the sound quality is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesW,
Thank you for the purchase! We're glad to hear that you like the comfortable design and sound quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
SONY is a winner.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major bang for the bucks!! Sounds just as good as the Beats but for less the price. Very good quality and performance. Good purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RashiedS,
Thank you for your valuable feedback! We are very grateful that you like the amazing sound quality and overall performance of your new headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pair, stereo sound is amazing!!! Comfortable, well padded .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyS,
We are really happy to hear that you find the Sony WHCH720N easy to pair and that the stereo sound quality is amazing! It’s wonderful to know the headphones are comfortable and well-padded, making them perfect for extended use. Your feedback highlights the balance of convenience, excellent audio performance, and comfort that we strive to deliver. Thank you for making Sony part of your daily listening.
Best regards,
Dominick
Headphone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my 10 year old Grandaughter for Christmas and she loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TinaL,
We are thrilled to hear that your granddaughter loved her new headphones for Christmas!
It is wonderful to know she can enjoy her favorite music and videos with the Dual Noise Sensor technology, which allows for a truly immersive listening experience. We are also glad that the exceptionally lightweight design makes them comfortable enough for her to wear all day long.
Thank you for making Sony part of your holiday celebrations.
Regards,
Dominick
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for reasonable price. They have amazing sound and work very well for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Higgy,
Thank you for choosing Sony!
We’re elated to hear that the WHCH720N headphones deliver amazing sound quality at a reasonable price. It’s wonderful to know they are performing well and making a positive impact on your listening experience.
Best regards,
-Fred
Head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones for the price. I’d recommend buying these side zones to all my friends and I would buy them again for this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlaineR,
Thank you so much for your review of the WH-CH720N headphones!
We are excited to hear that you find these to be great headphones for the price and that you would recommend and purchase them again.
The WH-CH720N is designed to offer a fantastic combination of features and value. In addition to being a great buy, these headphones feature Digital Noise Cancelling technology to minimize distractions and keep you focused on your music and up to 35 hours of battery life for long listening sessions.
We appreciate you choosing Sony!
Best regards,
Estefany
Pink head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery, good quality, and nice color. Granddaughter loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ITGeo,
Thank you for choosing Sony!
We’re excited to hear that the WH-CH720N headphones arrived quickly and that their quality and color have been well received. Knowing your granddaughter loves them truly brightens our day. It’s wonderful to play a part in bringing joy through our products.
Best regards,
-Fred
Good quality wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and amazing quality! The sound is perfect, no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raul,
It's a true pleasure to hear that you are enjoying the comfort and amazing quality of your WH-CH720N headphones!
We are glad you are experiencing the benefits of our Integrated Processor V1, which helps produce a high-quality, well-balanced sound profile. It is also great to know you can enjoy that "perfect" sound for hours on end thanks to the lightweight, ergonomic design specifically engineered for long-term comfort.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Worth the money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great and hold the charge for a long time. They are noise cancelling as well. Perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH,
Thank you so much for taking the time to leave an excellent rating! We're really glad that your investment with your new Sony headphones is worth it. Nice to know you are enjoying the noise cancellation and long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Very comfortable, excellent sound quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, excellent sound quality. Ambient sound with voice pass through is nice to be able to listen to something but still hear your family (if not too loud). Good noise cancelling too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobA,
We're thrilled to hear you're enjoying the comfort, sound quality, and Ambient Sound mode on your WH-CH720N headphones! It's great that you can stay connected while still enjoying your audio.
Thanks for choosing Sony. Best regards, Eliab