Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I never had any like these before!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, KyleV!
We are so glad to hear you're loving the WH-CH720N! It’s awesome to know that your first experience with these headphones is hitting a high note.
Welcome to the Sony family!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and easy to pair with new TV. Comfortable and easy to use Sony is our go to choice for sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebbieL,
Many thanks for the 5-star rating! We're happy you like the excellent sound, easy connectivity, comfortable fit and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Sony 700 Bluetooth headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones come as advertised. They have a great sound, weather you use them for a cell phone, or a personal cd player.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnthonyG,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones deliver great sound whether used with a cell phone or a personal CD player. It’s rewarding to know they perform reliably across different devices as intended.
Best regards,
-Fred
- Pros mentioned:Battery life
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great used on plane ride. Used for a 2.5 hr flight and still had plenty of battery.
I would recommend this to a friend I can wear these all day!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Sound! I can wear these all day! Ready for pick when I got to Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Morgan!
Thank you so much for your feedback! We are delighted to hear how much you’re enjoying your WHCH720N headphones.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Excellent product for music and movies
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good, good base for the movies. Connecting to all devices but when trying to connect sony tv it is not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RavindraB, Thank you for the feedback on your experience with your Sony WHCH720N. While we're glad you like the great sound and bass quality, we regret to hear that you're having some difficulty connecting the headset to your Sony TV. We would like to know more about this issue so we can better assist you. For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Good but a bit too lightweight
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. Comfort is good. It’s a bit too lightweight for my taste, feels like it’s flimsy almost like it might break. I haven’t had any problems just worries me a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaylorW,
We are pleased to hear that you are enjoying the sound quality and comfort of your WHCH720N headphones! Please be assured that while we designed this model to be our lightest overhead wireless noise-canceling headphones for long-term wearing comfort, they are built with durable materials to withstand daily use.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and great for the gym, battery lasts very long too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarM,
Thank you for an awesome feedback! We're glad to hear that you are enjoying your WHCH720N headphones especially while working out. Your satisfaction with the excellent quality and long battery life of the unit are greatly appreciated. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great sound and good noise cancellation; and, a plus for a comfortable fit!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Themeadway1, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Nice headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Would buy again. The old head phones are better than the newer one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalishaR,
We are delighted to hear that you are enjoying your new headphones and would choose them again! While we are always innovating to make our newer models lightweight and packed with advanced noise-canceling technology, we truly value the perspective of a long-time listener who appreciates the feel of our classic designs. We are glad these are a great fit for your daily listening.
Thank you for continuing your audio journey with the Sony family.
Regards,
Dominick
- Pros mentioned:Sound quality
Go for it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option! I’m enjoying my headphones. The sound is great for the price that I paid
I would recommend this to a friend Good Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I an having a wonderful time watching late night movie with this. The quality of sound is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SherryH,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying your late-night movie experience with the WHCH720N and that the sound quality is exceptional. It’s wonderful to know our product is helping create memorable entertainment moments for you.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sounds system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality for the price matches, love these so worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SilvaO,
Many thanks for the 5-star rating! We're glad to hear that your investment with your WHCH720N headphones is worth it. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Honest review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my headphones the sound quality is good and exceeds the price, noise cancelling is amazing also they are comfy and dont sweat or bothers you ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafiQ,
That's awesome! We're glad that you like the sound quality, comfortability and noise canceling feature of your new Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Great performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The performance-to-price ratio is unmatched! It is a great value and a good find! I am happy with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaJ,
We are thrilled to hear that you're happy with your purchase and find the WH-CH720N to be such a great find for the price!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
BUY dont think twice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST HEADPHONES! Honestly I wanted the one that was on sale, and LONG and behold this one was available for a 100 after about 50-75 dollars more. I will say when I pick up a phone with this, friends always say they hear a underwater sound. Other than that, TOTALLY recommend, if you are listening to music or an audiobook.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi APOLLY,
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Would recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for an international trip and they worked great! Noise cancellation worked great for the plane, and battery life was not an issue. Only bummer is they dont come with a carrying case, but they packed in fine in my backpack or around my neck when not using.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elizabeth!
It brings us great joy to hear that your WH-CH720N headphones were a perfect travel companion for your international trip. Knowing the noise cancellation performed so well on the plane and that the battery life was up to the challenge is fantastic.
We hear you regarding the carrying case. We totally understand how a dedicated case makes things easier for travel and storage. We appreciate your feedback.
Thank you so much for choosing Sony!
Best regards,
Estefany
Good headphones Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is really good especially for the price. Love the color. They're also comfortable. My only complaint is I don't necessarily care for the overall look of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KylaM,
Thanks for your honest feedback about the WH-CH720N!
We are thrilled to hear that the quality and color are a hit for you and that they feel great to wear. While we’re sorry the design isn't quite your style, we really value your input as it helps us improve.
Thank you for selecting Sony!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent . Clear sound, ergonomics, forget I have them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciatL,
Thank you so much for such a great review! We really appreciate that you like the clear sound, ergonomics, and comfortable fit of your WHCH720N headphones. Sony's commitment to customers satisfaction is our top priority. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality with great battery life and noise canceling ability!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tttt4986, Awesome! We're delighted to hear that you like the excellent quality, great battery life, and top notch noise canceling of your Sony WHCH720N. Thanks for choosing Sony! -Sam