Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Wonderful Gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my sister and she loves it! The color is beautiful and the quality is amazing. 10/10 would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Kibo0611!
We are absolutely thrilled to hear that your sister is loving her new WH-CH720N headphones! It’s wonderful to know that both the color and the sound quality exceeded your expectations. There is nothing quite like giving a gift that earns a 10/10 recommendation!
Thank you for making Sony a part of such a special gift. We hope she continues to enjoy them for a long time to come!
Best regards,
Gus, Sony North America Customer Support
- Pros mentioned:Battery life
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great used on plane ride. Used for a 2.5 hr flight and still had plenty of battery.
I would recommend this to a friend - Pros mentioned:Sound quality
BUY dont think twice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST HEADPHONES! Honestly I wanted the one that was on sale, and LONG and behold this one was available for a 100 after about 50-75 dollars more. I will say when I pick up a phone with this, friends always say they hear a underwater sound. Other than that, TOTALLY recommend, if you are listening to music or an audiobook.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi APOLLY,
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony wireless headphones with noise cancellation was a perfect Christmas gift and the person who received them was very pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorA,
We are so happy to hear that the WH-CH720N headphones made for a perfect Christmas gift! It is wonderful to know that the recipient is pleased with the noise cancellation and the overall experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality with great battery life and noise canceling ability!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tttt4986, Awesome! We're delighted to hear that you like the excellent quality, great battery life, and top notch noise canceling of your Sony WHCH720N. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent . Clear sound, ergonomics, forget I have them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciatL,
Thank you so much for such a great review! We really appreciate that you like the clear sound, ergonomics, and comfortable fit of your WHCH720N headphones. Sony's commitment to customers satisfaction is our top priority. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Excellent product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its comfortable, does really good with cancelling noise. Its the best headphone I had so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MrsLynn,
Awesome! Thanks for the wonderful review. We're happy that you are pleased with the comfortability and noise canceling feature of your new Sony WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Corporate gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my each of my team members for use during travel. They love the noise cancelling and quality of audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, John!
What an amazing gift for your team! We are so pleased to hear that they are loving the audio quality and noise cancellation on their WH-CH720N headphones. It’s great to know these are helping make their travel much more enjoyable.
Thank you for choosing Sony for your team!
Best regards,
Gus, Sony Social Media Team
good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I bought it for. This is my first pair of headphones so I have nothing to compare it to but I like them so far
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JeffD!
We’re honored that the WH-CH720N is your first pair of headphones! It’s great to hear that they are doing exactly what you bought them for and that you're enjoying the experience so far.
Thank you for choosing Sony for your first step into the world of headphones!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort
Love them !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for price. Easy to connect long battery life feels very comfortable around my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GriselM, Great! We're glad that you like the battery life and quality of your headphones. We also appreciate that you like the comfortable feel. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Go for it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option! I’m enjoying my headphones. The sound is great for the price that I paid
I would recommend this to a friend Good for flights
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent and the noise cancelling is perfect for plane trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeffrey!
Thanks for the feedback! It is fantastic to know that the sound and noise cancelling are making your flights better.
The WH-CH720N features our Integrated Processor V1 for impressive noise reduction and a lightweight design built for long haul comfort. With up to 35 hours of battery life, it’s the perfect companion for travel.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones the sound quality is amazing and the battery last a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnthonyG, We are glad that you like the sound quality and battery life of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Decent headphones at a decent price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good "middle of the road" headphones. Not the cheapest. Not the most expensive. Just right. Great for a gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CharlesH,
Thank you for choosing Sony!
We’re honored to hear that the WHCH720N headphones offer just the right balance between quality and value for you. It’s wonderful to know they make a great gift, as we aim to provide products that fit a variety of preferences and occasions. Your feedback encourages us to keep delivering reliable and versatile audio experiences.
Best regards,
-Fred
Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the noise cancellation. You can download the app and it tracks if you are walking. It is super light and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zel8,
Thank you for choosing Sony!
It brings us great joy to hear that you appreciate the noise cancellation feature of your WHCH720N headphones. We're glad the app’s functionality and lightweight design enhance your overall experience, making it both convenient and enjoyable to use. Your thoughtful feedback encourages us to keep innovating and delivering products that fit seamlessly into your lifestyle.
Best regards,
-Fred
Beyond amazing and piercing friendly!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these initially because i needed some over the ear headphones for the gym. ive never had noise canceling headphones before so i didnt care for that aspect much at the time, but now, even in my house, i dont want to take them off. I absolutely understand the hype now. Besides the great noise canceling quality, the sound quality is amazing. One of my favorite things of this headset, is that it puts no pressure on any of my hard cartilage piercings and even with stretched ear lobes, they fit perfectly in the headphones- which was a must in terms of headphone shopping. These headphones dont squeeze and they are very light weight. I am absolutley obsessed with these!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hannah, Thank you for your detailed and enthusiastic review of the Sony WH-CH720N! Your personal journey from skepticism about noise cancellation to becoming a fan, along with your insights on comfort for those with piercings and stretched lobes, is incredibly valuable. Your passion for these headphones really shines through, making it a compelling recommendation for anyone in the market for comfortable, high-quality headphones. Thanks for sharing your experience! -Carl
- Pros mentioned:Comfort, Sound quality
Good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise Cancelling is amazing and works well, comfortable and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Water,
Perfect! It always makes our day to hear customers like you enjoy our product. Nice to know you are having a great time with the amazing noise cancellation, comfortable fit and ease of use of your WHCH720N headphones. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Good Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality and comfort is great! My daughter really likes these for personal and school.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMPBMP,
Amazing! We're thrilled that your daughter is enjoying the sound quality and comfort of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Foldability
Very good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and ANC is really good for this price point. My biggest gripe is that they don't fold..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfied,
Thank you for your time writing this review! We're glad to hear you like the great sound, noise canceling features and reasonable price of your WHCH720N headphones. We've taken note of your feedback with regard the design of the headphones. If you are looking for Sony wireless headphones with foldable design, you may want to check our WH1000XM4 and WHXB910N. Thanks again for purchasing Sony! - Kris
Sony 700 Bluetooth headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones come as advertised. They have a great sound, weather you use them for a cell phone, or a personal cd player.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnthonyG,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones deliver great sound whether used with a cell phone or a personal CD player. It’s rewarding to know they perform reliably across different devices as intended.
Best regards,
-Fred