Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - WHCH720N Wireless Noise Canceling Headphones - Blue.
  • Angle. Sony - WHCH720N Wireless Noise Canceling Headphones - Blue.
  • Left. Sony - WHCH720N Wireless Noise Canceling Headphones - Blue.
  • Alt View 11. Sony - WHCH720N Wireless Noise Canceling Headphones - Blue.
  • Alt View 12. Sony - WHCH720N Wireless Noise Canceling Headphones - Blue.
  • Alt View 13. Sony - WHCH720N Wireless Noise Canceling Headphones - Blue.
  • Alt View 14. Sony - WHCH720N Wireless Noise Canceling Headphones - Blue.
  • Alt View 15. Sony - WHCH720N Wireless Noise Canceling Headphones - Blue.
  • NOISE CANCELING TO THE NEXT LEVEL Dual Noise Sensor Technology Integrated Processor V1
  • "All Day Comfort: Sony's lightest Wireless Noise-canceling Noise headband ever."
  • Listen Longer: Up to 35 hours battery life* and 3 minutes charge for up to 60 minutes playback* with Sony. When connecting via Bluetooth, battery life is up to 35 hours for music playback usage when DSEE is turned off and codec is AAC. Up to 35 hours for communication time usage. Please note that usage hours may be shorter depending on the codec and the conditions of use. Actual performance varies based on settings, environmental conditions, and usage.
  • MULTIPOINT CONNECTION Connect to two devices at once. "Interoperability and compatibility among Bluetooth devices may vary."
  • In the box, there is a USB Type-C charging cable and a 3.5mm audio cable.
  • CRYSTAL CLEAR HANDS-FREE CALLING: Precise Voice Pickup Technology with Beam Forming Mic. Compatible with Android smartphones (Google App) or iPhones (Siri). Bluetooth connection required.
  • The text on the image reads "Sony NFL Official Headphones of the NFL Sony."
  • Sony WHCH720N Overview Video video 2 minutes 48 seconds
  • Sony - WHCH720N - Product Overview Video video 0 minutes 48 seconds

Sony - WHCH720N Wireless Noise Canceling Headphones - Blue

Model:
WHCH720N/L
SKU:
6533160
Highly rated by customers for:
Your price for this item is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2699 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,699 reviews
  • Pros mentioned:
    Sound quality

    Sounds system

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality for the price matches, love these so worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SilvaO,
      Many thanks for the 5-star rating! We're glad to hear that your investment with your WHCH720N headphones is worth it. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Great Product!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price - unreal. Noise cancelling works better than expected, the spatial audio is also impressive. Again, it's not going to beat out Sonos or anything of that nature, but it's a good product for exercise, lounging, and airplanes for a reasonable prices

    I would recommend this to a friend

  • Nice headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones. I have mostly been listening to podcasts so far but they sound good and clear. Easy to use.

    This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BethC,

      That is wonderful to hear! We designed the WH-CH720N to be both incredibly lightweight for long listening sessions and equipped with our Integrated Processor V1 to ensure sound, like the clear vocals in your podcasts, is delivered with high clarity.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Definitely would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no complaints but definitely purchase again

    This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeidreC,

      We're glad you're enjoying the Sony WHCH720N! It is wonderful to know that you can take noise canceling to the next level with Sony’s Integrated Processor V1, allowing you to fully immerse yourself in the music without outside distractions. We are also glad that the lightweight design and adjustable headband provide the comfort you need for those long listening sessions.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift for my son and he loves it!

    This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi deexam,

      We’re so glad to hear your son is loving his new headphones! It’s great to know they made such a wonderful Christmas gift.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Sony Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound and good noise cancellation; and, a plus for a comfortable fit!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Themeadway1, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Great headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to pair with new TV. Comfortable and easy to use Sony is our go to choice for sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebbieL,
      Many thanks for the 5-star rating! We're happy you like the excellent sound, easy connectivity, comfortable fit and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Sony Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! The noise canceling feature is amazing!

    This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaritzaS,

      We are thrilled to hear that you are enjoying the excellent sound quality and amazing noise canceling of your WHCH720N headphones! We designed them to provide a truly immersive listening experience by blocking out the world around you, and we’re glad they are meeting your expectations.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    PINKIES

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter loved them says no noise can be heard when she needs to concentrate

    This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Pink

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, BetzyV,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your daughter is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, she'll be able to concentrate and mute the outside as she pleases!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Good budget headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty good no complaints so far. good sound and the noise canceling is decent for the price.

    I would recommend this to a friend

  • Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the sound quality is excellent and battery life is great!

    This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshtonG,

      We are really happy to hear that you are enjoying the excellent sound quality and impressive battery life of your new headphones! To provide that premium audio experience, this model features our Integrated Processor V1, which helps eliminate distortion for a clear and authentic listening session. Additionally, you can enjoy your favorite playlists for longer with up to 35 hours of battery life, plus a quick charge feature that gives you up to 60 minutes of playback from just a 3-minute charge.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Good device

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..good device clean voice .- noise voice ilpec

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BelfakihA,

      We're so glad to hear how much you love your WH-CH720N headphones!

      It's great to know you're enjoying the clean voice quality and that they're performing well for you, even with noise. We design these headphones to deliver a clear listening experience and we appreciate that you've highlighted it.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Sound quality

    BUY dont think twice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST HEADPHONES! Honestly I wanted the one that was on sale, and LONG and behold this one was available for a 100 after about 50-75 dollars more. I will say when I pick up a phone with this, friends always say they hear a underwater sound. Other than that, TOTALLY recommend, if you are listening to music or an audiobook.

    This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi APOLLY,

      We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • best purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super awesome headphones for a great price! nice loud and clear, battery life is good and the fit for my ears is so comfortable. definitely a great purchase for yourself or teen kid. I enjoy my headphones and the price I got them for!

    This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Pink

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ANITAR,

      Thanks for the great feedback on the WH-CH720N headphones! It's truly rewarding to hear that you find them "super awesome".

      We're delighted to hear you're enjoying the clear sound, comfortable fit, and solid battery life. Your recommendation is right what we aim for!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Solid headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, solid bass and noise canceling. Would recommend!

    This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Aaron!

      We are so pleased to hear that you are enjoying the solid bass and noise canceling on your WH-CH720N headphones. It is great to know that you would recommend them to others!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • As advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice headphones. The noise cancelling works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Clarkie,

      Thank you for choosing Sony!

      We're excited to hear that you find the WHCH720N headphones very nice and that the noise cancelling feature works great. It’s wonderful to know they are enhancing your listening experience.

      Best regards,
      -Fred sony-global

  • Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for smaller heads and ears. App makes it easy to control the way want to hear what you are listening to. The app gives you the ability to to turn on and off noise cancelling, but the battery life changes dramatically when it is on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Easy choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound and doesnt get your ears hot like other options.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, reliable and excellent sound, no problems at all

    This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Ivan!

      We’re so glad to hear that your WH-CH720N headphones have been reliable and delivering excellent sound. It’s great to know you're having a seamless experience. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent . Clear sound, ergonomics, forget I have them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciatL,
      Thank you so much for such a great review! We really appreciate that you like the clear sound, ergonomics, and comfortable fit of your WHCH720N headphones. Sony's commitment to customers satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

Page 29, Showing 561-580 of 2,699 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.