Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Great quick solution for travelers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for travelers. I needed a quick and last minute solution to my travel needs. After trying the higher end ones with this one, this ended up winning. The head cushion And quality of sound was better than some of the more expensive models that aren’t even equipped with the head cushion. It’s also comfortable to rest on and it doesn’t come off easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nele,
Excellent choice! The WHCH720N is one of the best travel headphones in the market. Nice to hear your enjoyable experience with the amazing sound quality and comfortable fit of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, amazing sound, good for everyday use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kdb23,
Thank you for choosing Sony!
It's truly wonderful to hear that the WHCH720N headphones are lightweight, providing comfort for your everyday use, and that their sound quality is amazing. Your positive feedback about these features inspires us to keep designing products that enhance your daily listening experience.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Completely satisfied
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a Sony headphones fan, so take my review with a grain of salt. The sound on these headphones is phenomenal and the battery life is as advertised. I have no complaints about these headphones.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Awesome Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Works as described. Long battery life, durable, light and stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldE,
We truly appreciate you sharing your positive experience with the WH-CH720N.
We're delighted to hear they're delivering an outstanding performance, battery life, durability, lightness, and the best style!
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Comfort, Sound quality
Quality and Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternative to Ear Pods. Love the quality and compfort!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MICHAELO,
Thank you for choosing Sony!
We're really happy to hear that you love the quality and comfort of your WH-CH720N headphones! It's great to know they are a fantastic alternative for you. Thank you for sharing your positive feedback.
Best regards,
-Fred
- Pros mentioned:Fit, Sound quality
Must Buy Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. Before I had bought these headphones, I used Airpods, which were great, but for the gym they weren't. My Airpods would fall out when I'd work out and so I decided to buy these headphones. These are actually great noise cancelling headphones. It's a whole different world when you have them on and they fit great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HossainM, Thanks for sharing your awesome experience. We are glad that you like your new Sony WHCH720N wireless headphones, especially their noise canceling feature. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Fit, Sound quality
Great broad sound and battery life/recharge time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially i was a little disappointed by the max volume, but that seems to be more of an iPhone 14 issue. I can hear lots of sounds in music that i have not heard with other headphones using Bluetooth. Sound quality is great. Both battery charge time and time to recharge are excellent. They adjust nicely for fit in all directions as well. Very happy with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Habigcon, Thanks for sharing your experience. We are thrilled to hear that you are very happy with your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Wonderful Gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my sister and she loves it! The color is beautiful and the quality is amazing. 10/10 would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Kibo0611!
We are absolutely thrilled to hear that your sister is loving her new WH-CH720N headphones! It’s wonderful to know that both the color and the sound quality exceeded your expectations. There is nothing quite like giving a gift that earns a 10/10 recommendation!
Thank you for making Sony a part of such a special gift. We hope she continues to enjoy them for a long time to come!
Best regards,
Gus, Sony North America Customer Support
- Pros mentioned:Battery life, Sound quality
Great for college
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use for college when I need to study or listen to online lectures and the sound quality is excellent. The battery life is great as well, it will last 2+ days on one charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie, That's great to hear! We're glad you find these headphones helpful in your studies. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony wireless headphones with noise cancellation was a perfect Christmas gift and the person who received them was very pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorA,
We are so happy to hear that the WH-CH720N headphones made for a perfect Christmas gift! It is wonderful to know that the recipient is pleased with the noise cancellation and the overall experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and good sound quality. Filters out a lot of outside noise so it’s very nice.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
A Good Product At a Good Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Wireless Noise Canceling Headphones work very well and are very comfortable to wear. Unlike the ones that you wear in your ears, all surrounding sound is completely "blocked out". So all you hear is what is playing in your Sony Headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harmonicat, Thanks for the positive feedback. We're glad you like your new headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love to use this headset with noise cancellation, awesome sound and great feeling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Srinu,
Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality, Weight
good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price. lightweight and quick connectivity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, easy Bluetooth pairing, and lightweight design of your WH-CH720N Headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Corporate gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my each of my team members for use during travel. They love the noise cancelling and quality of audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, John!
What an amazing gift for your team! We are so pleased to hear that they are loving the audio quality and noise cancellation on their WH-CH720N headphones. It’s great to know these are helping make their travel much more enjoyable.
Thank you for choosing Sony for your team!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Buy the headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Sound is great! The fit is comfortable! Love the color!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Pretty good value.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and comfortable enough to wear for 3-4 hours at a time. Noise cancellation isn't the best, but it does noticeably eliminate background noise to a degree that you can use lower volume and block out ambient noise. My main gripe is the buttons aren't easy to identify by feel and the material inside the earcups feels cheap for headphones of this price. Otherwise, the battery life is 8/10, sound quality is 7.5/10 and value is 7.5/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EmmanuelR,
Thank you for your purchase and for sharing your honest review with our WHCH720N. We're glad that you are satisfied with the sound quality, noise canceling capability and battery life of your headphone. To help you familiarize with the parts and buttons, please check this helpful link.
Location and function of parts
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html
We value your insight and thank you for choosing Sony! Enjoy!- Marco
- Pros mentioned:Comfort, Sound quality
Why make finding the on-off switch so difficult?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Comfortable. Impossible to find appropriate control with bright light.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StephenR, we are thrilled to hear your feedback about the WH-CH720N headphones. It's wonderful to know that you appreciate their great sound quality and comfortable design. We understand that finding the right controls can be challenging in bright lighting and we truly value your insight.
The WH-CH720N features advanced noise cancellation, allowing you to enjoy your music without distractions and offers long battery life for uninterrupted listening.
Thanks for considering Sony products and for sharing your thoughts with us!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Great for the price.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wears really well and works pretty good at keeping noise out. Lasts for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anabelle, Thanks for the positive feedback. We're glad you are happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Best head set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this head set from best buy clear sounds soft and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DeloresH,
Thanks for choosing Sony!
It’s fantastic to know that you love your WHCH720N headphones! Hearing that you enjoy the clear sound and find them soft and comfortable truly motivates us. Thank you for sharing your experience—we hope your headset continues to bring you great listening moments every day.
Best regards,
-Fred