Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Lightweight, comfy, and great noise canceling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, comfy, and great noise canceling with clean sound and long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianK,
We’re thrilled to hear that the WH-CH720N is hitting all the right notes for you! It’s great to know that you're enjoying the clean sound and that our lightest wireless noise-canceling headband is providing the comfort and 35-hour battery life you need.
Thanks for choosing Sony.
Best regards,
Eliab
Sony head phones.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as they should , great items noise canceling works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JosephH,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones are performing well and that the noise-canceling feature is making a positive difference. Your feedback encourages us to keep delivering reliable and effective products for your listening enjoyment.
Best regards,
-Fred
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for smaller heads and ears. App makes it easy to control the way want to hear what you are listening to. The app gives you the ability to to turn on and off noise cancelling, but the battery life changes dramatically when it is on.
I would recommend this to a friendComfy over-ear headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When selecting these headphones I was prioritizing the feel over sound, and these were exactly what I was looking for! They are comfy and fit perfectly over my ears, sound quality is decent and perfectly fine for my casual listening needs. Can't speak to battery life because I actually prefer using them with the wire.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Aloof28,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
Head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones for the price. I’d recommend buying these side zones to all my friends and I would buy them again for this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlaineR,
Thank you so much for your review of the WH-CH720N headphones!
We are excited to hear that you find these to be great headphones for the price and that you would recommend and purchase them again.
The WH-CH720N is designed to offer a fantastic combination of features and value. In addition to being a great buy, these headphones feature Digital Noise Cancelling technology to minimize distractions and keep you focused on your music and up to 35 hours of battery life for long listening sessions.
We appreciate you choosing Sony!
Best regards,
Estefany
best purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super awesome headphones for a great price! nice loud and clear, battery life is good and the fit for my ears is so comfortable. definitely a great purchase for yourself or teen kid. I enjoy my headphones and the price I got them for!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ANITAR,
Thanks for the great feedback on the WH-CH720N headphones! It's truly rewarding to hear that you find them "super awesome".
We're delighted to hear you're enjoying the clear sound, comfortable fit, and solid battery life. Your recommendation is right what we aim for!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony North America.
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony Headphones. Noise cancelling works great - easy setup. Great bang for your buck option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello StuartH,
Thank you for choosing Sony!
We're excited to hear that you love your WHCH720N headphones and that the noise cancelling and easy setup have made a positive impact. It's wonderful to know you appreciate the value they offer, and we hope they continue to enhance your listening experience every day.
Best regards,
-Fred
- Pros mentioned:Sound quality
Pretty awsome!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed headphones and I went from earbuds to full size set because I lost my pair and didn’t have the funds to replace them. I chose to buy these instead. They are AWESOME!!!!! Work excellent! My ONLY complaint is that when I take them off I feel like I can’t hear anything. They do an excellent job at cancelling the noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bob123bob, Thanks for the positive feedback! We always strive to deliver the best quality with our products. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Amazing headset. Highly recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound options for this headset are amazing. So many ways to customize. They block out a lot of noise too
I would recommend this to a friend - Pros mentioned:Sound quality
A great wireless headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone was a perfect fit and rich with features as my daughter wanted it. She tried a bunch of others before she ended up with this. Call quality is clear and music is splendid over bluetooth. Overall a very happy customer. Picking it up during Thanksgiving was the highlight as it was well discounted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Divakar,
Awesome! We're glad to hear we were able to give you a great deal. Nice to know that you and your daughter are enjoying the amazing sound quality, features, and call quality of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Sonny Head phones are in a class of their own
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless and Exceeded expectation. Cozy fit and business professional design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnthonyRey,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones offer a seamless experience with a cozy fit and a business professional design. Your thoughtful remarks encourage us to keep delivering products that combine comfort, style, and performance for your everyday use.
Best regards,
-Fred
- Pros mentioned:Comfort
headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty great headphones that fit comfortably for hours.
I would recommend this to a friend Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offering a balance of impressive sound quality, excellent comfort, and long battery life.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Whirlpool!
We’re so glad you’re enjoying the impressive sound, comfort, and long battery life of your WH-CH720N. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Nice Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and long battery time. Connecting to Bluetooth can be iffy as you may just turn the headset off instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Sade!
We are delighted you are enjoying the great comfort and long battery life of your WH-CH720N headphones.
We apologize for the frustration with the Bluetooth connection sometimes leading to the headset turning off. For a simple solution, performing a Factory Reset often resolves unexpected connection issues; you can find the steps on our support site.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple easy to use, great sound. Reasonable priced Bluetooth headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AntonioC,
Thank you for choosing Sony!
We’re elated to hear that the WHCH720N headphones offer simplicity and ease of use along with great sound quality at a reasonable price. Your feedback inspires us to continue delivering accessible and high-quality audio products that fit seamlessly into your lifestyle.
Best regards,
-Fred
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and the noise cancelling is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sara!
Thank you so much for your feedback! We are delighted to hear that you find the WH-CH720N headphones comfortable and love the noise cancelling.
These headphones also offer long battery life, lightweight design, and easy wireless connectivity, making them a great choice for everyday listening.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Comfortable and covers the bases in airline travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did some research before purchasing this headset. The charge life is good at 35 hours and while it may not rank number 1 in all categories it ranks #1 in its light weight and comfort to wear. I fly a lot and you get a mixed bag on audio options depending on aircraft. This headset comes with an audio jack, Bluetooth and USB so it covers everything I’ve seen so far.
I would recommend this to a friendGreat headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does all the things you wanted for a headphones. Light weight and stylish. Sounds amazing for it's price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Migz,
It is truly wonderful to know that these headphones check all the boxes for you! We are delighted that you're enjoying the lightweight, stylish design and that the sound quality is exceeding your hopes for the price point.
Thank you for choosing Sony for your everyday listening.
Regards,
Dominick
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Works great and love the noise canceling! Battery lasts a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AubreyF,
We are thrilled to hear that you are loving your WH-CH720N headphones! It is wonderful to know that the noise canceling and long-lasting battery life are providing such a great experience for your listening needs.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
⭐️⭐️⭐️⭐️⭐️
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Super lightweight and terrific sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WK126, Great! We're glad that you are enjoying the sound quality of your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin