Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Mister
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the readers and music, podcast buffs.keeps you focused while being in a hustle bustle home environment. Experience of sorts
I would recommend this to a friendBrand response from SonyListens
Posted .Hello YashNegi!
Thanks so much for taking the time to share your feedback with us regarding your new WH-CH720N headphones.
We are delighted to hear that they are providing you with an excellent experience!
We built the WH-CH720N with incredible features specifically for listeners like you! They offer Digital Noise Cancelling technology. Plus, with up to 35 hours of battery life and DSEE (Digital Sound Enhancement Engine), your tunes stay sounding fantastic and last all day long.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Amazing headset. Highly recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound options for this headset are amazing. So many ways to customize. They block out a lot of noise too
I would recommend this to a friend Really like these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound andexcellent noise cancellation. Great value.
I would recommend this to a friendTop notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with excellent noise cancellation quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jumman,
Thanks for sharing your review! We are thrilled to hear that you’re having such a great experience with your new WH-CH720N headphones. It’s awesome to know that the noise canceling is working well for you.
Thank you for selecting Sony!
Best regards,
Estefany
Head Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and holds a charge forever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BethM,
Thank you for choosing Sony!
We’re honored to hear that you appreciate the WHCH720N headphones’ noise-cancelling capabilities and impressive battery life. It’s wonderful to know they provide you with lasting performance and an enhanced listening experience. Your feedback truly encourages us to continue delivering quality products designed to enrich everyday moments.
Best regards,
-Fred
Good headset if the right price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly a very good headset! It is light and comfy, if you can get it for less than 90$ then it is a great deal.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Comfy and good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the quality and sound. Noise cancelling is good enough. Super comfortable for my smaller ears. Love the color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliT,
You made the right choice! We're glad that you like the sound quality, noise canceling function, comfort, and color of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Great for the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves them and can talk on her phone with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaM,
We are pleased to hear that your daughter is loving her new pink WH-CH720N headphones! It is great to know that she is finding the built-in microphone and Precise Voice Pickup technology effective for her phone calls, all while enjoying the lightweight comfort and excellent noise cancellation these headphones provide.
Thanks for choosing Sony.
Best regards, Eliab
Perfect budget headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones themselves were great! Good build quality and great sound for the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, AdamD!
We are delighted to hear that you found the WH-CH720N headphones to be great! It's rewarding to know that you appreciate the good build quality and the great sound for the price point. We aim to deliver excellent value and performance.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable to wear. Charges up quickly. I use the blue tooth option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RBMB, Awesome! we're glad that you like the sound, quick charge, and comfort. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those have an excellent sound noise cancellation I love this color Sony is the best
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Light, and easy to pair. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derek,
Thank you so much for such a great review and recommendation! We're happy to hear that you are having a great time with the superb sound quality, lightweight and easy paring/connection of your devices to the WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
Its a sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know its not there top model but there great for price. Loud and clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dc5444,
It is most rewarding to hear that the Sony WH-CH720N headphones are delivering great value, volume, and clarity for you!
We pride ourselves on offering excellent sound quality across our range. Thank you for your positive feedback and for choosing Sony!
Regards,
Dominick
Good headphones for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a nice weight, and I enjoy the sound filtering feature. The sound smis an improvement over my Skullcandy Riff 2 that I was upgrading from. Not the best headphones for sound quality, but overall meet my needs. No issues with them so far after owning for about 2 weeks. Charging is easy with USB-C port.
I would recommend this to a friend
Great headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones , love the noise canceling features and super comfty. Great for traveling in loud places (airport , planes, trains and cars ) couldn’t hear any noises other than my music !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elizabethcc96,
Thank you for the amazing 5-star review! We're immensely pleased to hear how much you're enjoying the Sony WH-CH720N headphones. It's great to know that the comfortable design and excellent noise canceling are making your travels more enjoyable. We appreciate you choosing Sony to enhance your listening experience!
Regards,
Dominick
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, also the shipping was so fast!! Really satisfied!!
I would recommend this to a friendDifferent set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pretty good canceling noise device but the one thing we didn’t enjoy was the fact we had to download an app for a sony headphones which we didn’t know about and it took a little while for us to figure it out. Once we downloaded it, it was perfect. I guess it is nice that it is now just connected to the one ipad we wanted to use it for, it doesn’t change to any other devices because they don’t have the app for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaB, thank you for sharing your experience and for highlighting what you enjoyed as well as what could be improved. We’re glad to hear that you’re satisfied with the noise-canceling performance of your WH-CH720.
We understand that needing to download the Sony Headphones Connect app may have been unexpected and took some extra time to set up. The app is designed to help you customize your listening experience, manage settings like equalizer or noise cancellation, and receive firmware updates for the latest features and improvements. Most core functions on the headphones can be used without the app, but using it allows access to the full range of features.
For future use, once the headphones are paired and set up with your preferred device (like your iPad), you don’t need to reopen the app every time—they’ll connect automatically. If you ever want to use the headphones with a different device, you can pair them through Bluetooth settings even without the app, though advanced features may be more accessible with the app installed.
If you have any other questions or need support, our team is here to help. Your feedback helps us make the experience better for everyone.
Thanks again for taking the time to share your review and for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and work well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnerisF,
Amazing! It's lovely to hear that you are enjoying the comfortable fit and overall performance of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Love Sony!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I think they sound just as good as my friends more expensive ones
I would recommend this to a friend Recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, these headphones are a great quality and very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaceyS,
We really appreciate you sharing your thoughts on the WH-CH720N headphones!
We are delighted to hear that you find the quality to be great for the price and that they are very comfortable for you.
The WH-CH720N headphones were designed to give you excellent sound without breaking the bank, offering Digital Noise Canceling and up to 35 hours of battery life so you can listen all day long. They are also super lightweight for easy portability!
Thanks for choosing Sony!
Best regards,
Estefany