Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
I would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable wear for a long time. Very good sound. Nice battery life…
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, ElijahW!
We are so pleased to hear that your WH-CH720N headphones offer comfortable wear for a long time, along with very good sound and nice battery life. We designed them for extended, enjoyable use!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."So far, these earphones are great; the sound quality is excellent."
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raul!
Thanks so much for sharing your feedback with us about your new WH-CH720N headphones.
It is fantastic to know that they are great and that you find the sound quality excellent.
These headphones also feature Digital Noise Cancelling to block out distractions and an Ambient Sound Mode so you can stay aware of your surroundings when you need to. Plus, they offer up to 35 hours of battery life!
Thank you for selecting Sony!
Best regards,
Estefany
Sound device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is an excellent sound piece. The quality sound and usability is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, AlvinR!
We are thrilled to hear that you find your WH-CH720N headphones to be an excellent sound piece!
It's rewarding to know that both the quality sound and usability are outstanding for you. We aim to deliver a premium experience that is easy to enjoy every day.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great pair of headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding pair of headphones, extremely comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmpedGoblin,
Amazing! We're glad that you like the sound quality and comfort of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
My first headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of headphones! I am very pleased with the price and the quality of these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Beerad65!
We are delighted to hear that the WH-CH720N are your first pair of headphones and that you are very pleased with both the price and the quality! We strive to deliver an exceptional listening experience that offers great value.
Thank you again for choosing Sony to start your headphone journey!
Best regards, Gus, Sony Social Media Team
Best Value Headsets with Noise Cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones came well packaged and the instructions were pretty easy to follow. The set fits well on my head and are comfortable to wear for extended periods. Noise cancellation works well, but upsets my wife sometimes when she tries to talk to me while listening to misic. Frequency response is not as dynamic as more expensive headphones, but it sounds good to me. You can plug the phones directly into your source, which will provide a little better range in the lower frequencies. Sound is crisp and clear so no disappointment there. I don't use the headsets for phone conversations and the speaker on the headset tends to pick up background noises if you are in a noisy environment. The headsets feel wellmade and sturdy. I consider the WH-CH720Ns in the best bang for the buck category snd love the long battery life. Only real issue is that I can not sync with bluetooth on my Samsung Q-90 series Neo QLED smart TV. This may be more of a Samsung issue rathet than Sony's. Several have had issues from the posts I read with some of the Sony headsets. Just be aware if you want to listen to the sound on your smart TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerryM,
We appreciate your feedback. We are sorry that you are having an issue connecting your headphones with your smart TV. Please make sure your TV supports the Bluetooth A2DP. To further isolate the issue, you can follow the guide here: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776917.html.
Despite your concern, it's good to know that you still like your Sony headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Thank you for choosing Sony!
-Vincent
- Pros mentioned:Sound quality
Great heaphones for the price.
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones because a cheaper pair that had noise cancelling started falling apart; These are lightweight, great sounding headphones that do a fantastic job with noise cancelling. I play my desktop right next to a window unit, and with the noise cancelling on I can barely hear the air conditioner/never hear it. The bluetooth connects immediately, and overall they're a great price for what they are. Sony is the company you want to go with when it comes to noise cancelling in headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Troy, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
TB Sony over ears headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find the earphones easy on the ears Great quality sound, blue tooth connects with ease
I would recommend this to a friend Perfect for the price
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are good for the price, they have the bass and quality you want when listening to music or watching movies. You can also download the app if you want to change the eq and have the bass sound crazy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manman,
Thank you for your review! We're glad to hear you are enjoying the sound quality and bass of your new headphones, especially for the price and that you are taking full advantage of the Sony Sound Connect app!
The Integrated Processor V1 is what powers the effective noise cancelling, giving you a quiet listening environment that lets you fully appreciate the music and movies you love. This technology is a big part of what makes the audio quality so clear and impactful.
Thanks for choosing Sony, and have a wonderful day!
DiegoV
- Pros mentioned:Comfort, Sound quality
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing. The sound is phenomenal. They are also very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SheraM,
Perfect! We're happy to hear you like the phenomenal sound, comfortable fit and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Excellent Headphones!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones!!! I would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShalinB,
We are delighted to hear that you are enjoying your WH-CH720N headphones! It is wonderful to know that you are so satisfied with your purchase and that you would recommend them to others.
Thank you for choosing Sony.
Best regards,
Dominick
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice good sound and easy to connect I will recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SerapionT,
Thank you for choosing Sony!
We're honored to hear that you appreciate the sound quality and ease of connection with the WHCH720N headphones. Your recommendation means a lot to us, and we’re glad they have made a positive impact on your listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
So gr8 headphone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like the quality of sound is super good, the noise cancelling also works wonderfully and they’re very comfortable!
I would recommend this to a friend Good noise canceling headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheaper noise canceling headphones and worth the price. Setting up the bluetooth connection was not as easy as other headphones.
I would recommend this to a friend- Pros mentioned:Sound quality, Weight
Great!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent for listening to music, very light. Sound great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisV,
Awesome! Glad to hear your enjoyable experience with your new WHCH720N headphones. Your satisfaction with the superb sound quality means a lot to us. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing! Very comfortable, great quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CassandraK!
We really appreciate you taking the time to leave a review. It is fantastic to know that you are having such a great experience with your new WH-CH720N headphones.
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones, the quality is amazing and they’re very durable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moooo,
We are very happy that you love and appreciate the quality and durability of your new Sony WHCH720N. Enjoy your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for your purchase and for choosing Sony! - Marco
Insane quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and very comfortable! I can say that this is the item you need if you want to avoid conversations and want to listen to your podcast at great quality one thing I can say is I take them into the sauna for 30 minutes and they don't overheat or get damaged so quality is insane
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarB, we're absolutely delighted to receive such a glowing 5-star review for your Sony - WHCH720N headphones! It's wonderful to know they're delivering amazing sound and the comfort you need for your podcasts, perfectly helping you stay focused when you need it. And hearing about their performance even after 30 minutes in a sauna is incredible proof of their great quality. Thank you for sharing your fantastic experience and choosing Sony! Regards, -Dominick
Top 10 headphones I every had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing great for everyday use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Felix,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones are a great fit for your everyday use. It’s rewarding to know they bring convenience and quality to your daily routine.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great Sound + Comfortable Wearing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound for the price. They also feel fantastic to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlakeC,
Terrific! We are very pleased that you like the amazing sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris