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Customer Ratings & Reviews

Your price for this item is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2708 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,715 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall quality headphones, good value for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, AnthonyB!
      We're glad that you like the overall quality of our Sony WHCH720N Wireless Noise Canceling Headphones. Worthy of its price. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good heaphone for the price. Noise cancellation was good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my aunt. She really appreciates them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the lovely feedback, Hudson!

      We are so pleased to hear that your aunt is really appreciating the WH-CH720N headphones you gifted her! We hope they bring her many hours of enjoyment.

      Thank you for choosing Sony as a thoughtful gift!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best I have heard and tried many

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great at noise cancelling and best of all they give better voice clarity than the other more expensive models without compromising on music quality. great for interviews and music. remember blue tooth -- phone or computer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mimm,
      Thank you so much for sharing your great experience with us! We're delighted to hear your enjoyable experience with the amazing sound quality, noise cancellation, voice clarity, connectivity, and overall performance of your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality with excellent sound proofing. Nice fit for large head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyleH,

      We are pleased to hear that the noise-canceling performance and the fit of the WHCH720N are meeting your needs. It is great to know they are providing a comfortable experience for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancellation and comfortable wear over ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emmy,
      Awesome! We are very happy that you liked the comfort and the noise canceling feature of our Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Our WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for your appreciation and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Nice Tone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, listening tone is excellent, and easy on your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenP,
      Wow! We're thrilled to hear you are enjoying the amazing sound quality, ease of use, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    sony speaker wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality regarding the price . The bluetooth range is high.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SinaG!
      Thank you so much for your feedback on the WH-CH720N. It is fantastic to know you appreciate the quality and the impressive Bluetooth range.

      Just to highlight, the WH-CH720N also offers active noise cancellation, comfortable ear cushions for extended use, and up to 35 hours of battery life to keep you connected and immersed in your music all day long.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is decent. Lighweight on the head. Comfortable around the years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adapter,
      Great! We're pleased that you're satisfied with your new Sony WHCH720N. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1. The WHCH720N allows you to fully immerse yourself in music without any distractions. Our WHCH720N lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Solid earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are everything I wanted from them. I wear them on walks and listen to podcasts, to bed and listen to a sleeping meditation, wherever whenever I need them. Sound is great but I'm not a sound expert. I'll buy them again because they do the work, I abuse them mildly and they are holding up like easy peasy, and they were a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife when on sale. Amazing headphones for the price, good sound quality and noise canceling, very light and comfortable. To be honest there's not a huge difference to my own Sony WH-1000MX4 higher end model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your positive experience with the WH-CH720N, KevinS! It's a truly pleasure to hear that you find them to be amazing for the price, and that your wife is enjoying them.

      We're especially glad to know that you're impressed with the sound quality, noise canceling, and that you find them very light and comfortable. We designed these headphones to offer a fantastic balance of premium features and value. Your honest comparison to the WH-1000XM4 is a powerful testament to the quality we've built into the WH-CH720N.

      Thanks again for choosing Sony, and we hope your wife continues to enjoy her headphones!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, easy to use, makes podcast easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BabatundeA,

      We're thrilled to hear you find the WHCH720N headphones amazing and easy to use, especially for listening to podcasts!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    Great nose canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Awesome nose canceling. Dose take a like program and syncing to use all feature with I phone. Overall excellent product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      That's fantastic to hear! We're thrilled you're enjoying the good sound quality and awesome noise canceling of your WH-CH720N headphones. We appreciate your feedback on the initial setup with the iPhone features. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good noise cancelling, great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,
      Perfect! We're thrilled to hear that you like the comfort, noise cancelling capability and great sound quality of our Sony WHCH720N Wireless Noise Canceling Headphone. You can enjoy more because it was ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life. You’ll almost forget you’re wearing it. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1. The WH-CH720N allows you to fully immerse yourself in music without any distractions. Keep listening to good vibe music and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase...sounds great, adequate time between charges with good range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamlG,
      Awesome! It's nice to know that we were able to give you a great deal. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feature, which auto detects if you’re sitting or standing and depending on that, it will turn on sound cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones is very comfortable. The sound quality it great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GSMITH,
      Thank you for the 5-star rating! We're delighted to hear your enjoyable experience with the amazing sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Definitely helps with the noise

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really comfy & didn’t not hurt my ears while wearing them for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jcardenas,

      Thank you for your 5-star review! We are immensely pleased to hear that the Sony WH-CH720N headphones were really comfortable and did not hurt your ears, even during long periods of use. Comfort is a top priority in our design process.

      Thank you for choosing Sony, and enjoy the great sound!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones and highly recommend!! Comfortable and so worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Great product works wonderfully was easy to get

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Thomas,

      Thank you for choosing Sony!

      We’re honored to hear that the WHCH720N headphones are performing exceptionally well and that your purchase process was seamless. Your feedback is truly appreciated, and we’re grateful for the opportunity to serve you.

      Best regards,
      -Fred Sony_US