Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Budget Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones if you’re on a budget!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bivi,
We are happy to hear that the WHCH720N is delivering the noise-canceling performance you need while staying within your budget. We appreciate you sharing your experience!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! This will be my son’s 2nd pair. He loves the noise canceling and likes them better than his Beats.
I would recommend this to a friend Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy, easy to use website, quick, efficient delivery
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TimothyT,
Thank you for choosing Sony!
We’re excited to hear that you found the WHCH720N headphones to be a great purchase. It’s wonderful to know that our website made your shopping experience easy and that the delivery was quick and efficient. We appreciate your feedback and look forward to serving you again.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great quality for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones, especially for the price. I was got them for $100 and it was an amazing deal. But they are well worth the regular $150 price. It was a gift for my kid and she Loved them. My son has the Apple once for $500 and he said that the sound quality is basically the same
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kman,
Amazing! What a great deal you got there. We are thrilled to hear that your daughter loved her Sony WHCH720N. Our WHCH720N can compete with other brands when it comes to sound quality and features but in a cheaper price. The WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Weight
Sony headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud multiple of options for audio light weight and good material
I would recommend this to a friend head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. The sound is great and cancel any outside noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hello User651014,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones are delivering great sound quality and effectively canceling outside noise. It’s wonderful to know they are enhancing your listening experience and helping you enjoy your audio without distractions.
Best regards,
-Fred
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase Love the sound, color and design
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PurityN,
Thank you for choosing Sony!
We’re elated to hear that you appreciate the sound, color, and design of the WH-CH720N headphones. Your positive comments inspire us to continue delivering products that blend quality audio with stylish aesthetics. Knowing that these elements resonate with you truly encourages our team.
Best regards,
-Fred
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work good and sound really nice and the noice canceling is not the best but works in many cases
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dante,
We are very glad to hear that you are enjoying the nice sound quality of your new headphones! While we understand your feedback regarding the noise canceling, we are happy it is working well for you in many situations. We also wanted to highlight that these headphones feature a remarkably lightweight design, making them ideal for long periods of comfortable listening without fatigue.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
Good headset if the right price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly a very good headset! It is light and comfy, if you can get it for less than 90$ then it is a great deal.
I would recommend this to a friendChristmas gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Christmas gift for Grandson, it was on his list as gym headphones. Can not adequately review until after Christmas.
I would recommend this to a friendMowphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my brother for Christmas! This is his second pair for mowing...1st pair grew legs and ran away (one of his children but neither know anything) he loves them and says they're perfect inexpensive headphones for mowing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelA,
This is definitely a great Christmas present for your brother! We're happy to hear that he loves his WH-CH720N headphones. Nice to know it perfectly suits his needs and expectations. Thank you for purchasing Sony! - Kris
Good quality, comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my dad for when hes mowing the lawn, he loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello User424821,
Thank you for choosing Sony!
We're excited to hear that your dad loves the WHCH720N headphones for mowing the lawn. It’s wonderful to know our product is making his outdoor time more enjoyable and comfortable.
Best regards,
-Fred
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re great for the price. Have zero complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JoseP!
We’re so glad to hear that you’re enjoying your WH-CH720N and that they’ve met all your expectations. It’s wonderful to know you’re happy with the value and performance!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Really great headphones for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are possibly the next best thing to the XM4 minus the bells and whistles. The sound and noise Cancelling is per Sony standard.
I would recommend this to a friend Best headphones I have used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing audio and noise cancelation had no problem setting up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaC,
We are thrilled to hear that you are having such a positive experience with the audio quality and noise cancellation of your new headphones, and that the setup process was a breeze.
The WH-CH720N is designed to provide a premium listening experience, featuring our Integrated Processor V1 for incredible sound detail and a lightweight, ergonomic design that ensures comfort even during your longest listening sessions.
Thank you for choosing Sony to enhance your listening experience!
Regards,
Dominick
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent sound i recomend 100 % and absolutely purchasing in best buy its always a plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierS,
Thank you for your feedback! We are delighted to hear you’re loving the sound of the WH-CH720N.
These headphones offer great audio quality, reliable noise cancellation and a comfortable fit for everyday use.
Thanks for choosing Sony!
Warm regards,
Estefany
Great BT Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific Sound Quality Relatively easy to set up, however a little better instructions would be nice. Battery storage capability very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Davio!
We are so pleased to hear that you are enjoying the terrific sound quality and the very good battery life of your WH-CH720N headphones!
We also appreciate your constructive feedback regarding the setup instructions. We understand that clearer guidance can significantly improve the initial experience, and we will definitely pass along your suggestion for better instructions to our development team.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product my sister loves the sound quality.
I would recommend this to a friend Great comfort and ANC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are the best budget friendly headphones I have purchased in a while and I completely happy with my purchase. The comfort alone is enough to talk about all day. You won't even feel these on your head. The quality of sound is also very impressive because I was always under the impression that you needed to purchase expensive headphones to get great quality.
I would recommend this to a friendUsed for air travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy overall. They could be a little more cushioned but I also know that I’m sensitive to headaches. I think most would be happy with the comfort level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BGDD,
Thank you for the review! We're so happy to hear that you're enjoying your WH-CH720N headphones overall. We also appreciate your honest feedback regarding the cushioning. While these headphones are designed to be lightweight for comfort, we understand that individual comfort levels can vary. Your comment is valuable, and we'll be sure to pass it along to our design and engineering teams.
Thanks for choosing Sony.
Best regards,
Eliab