Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great quality and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are perfect for what I needed them for absolutely 11 great quality and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ldogg1080!
We're so pleased to hear that your WH-CH720N headphones are absolutely perfect for your needs, and that you're enjoying the great quality and sound! Getting an "11" out of 10 is wonderful feedback for us.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great ear phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and a good price. I would recommend them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brownfamily,
That is wonderful news!
We are so pleased to hear that you are enjoying the excellent audio performance and appreciate the value of the Sony WH-CH720N headphones. Thank you very much for your strong recommendation and for choosing Sony!
Regards,
Dominick
A swing and a miss for Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Passable Bluetooth headphones from Sony. Sound quality is good and the bass enhancement adds a good boom to the music (at a slight sacrifice to vocal clarity. Comfort is decent for short term wear, but after an hour it starts to dig into your ear becoming quite uncomfortable. For the cost of these, I would not recommend purchasing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed feedback, TXnate.
We are pleased to hear that you find the sound quality good and that the bass enhancement provides a satisfying boom to your music. We aim to offer a sound profile that many listeners enjoy, especially in this price range.
However, we are very sorry to hear that you found the comfort level disappointing, particularly after short-term wear. Headphones should remain comfortable for extended periods, and it is certainly not the experience we intend for them to start digging into your ear and becoming uncomfortable after just an hour.
We appreciate your honest assessment regarding the overall value and will certainly pass your feedback on comfort directly to our engineering and design teams for future product improvements.
Thank you for bringing this to our attention and for choosing Sony.
Best regards, Gus, Sony Social Media Team
Headphones are amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones sound amazing and the battery life is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ArmandoR,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying the sound quality and battery life of the WHCH720N headphones. We appreciate your recognition of these features, and it’s wonderful to know they’re enhancing your listening experience. Thank you for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality
Headphones Rock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and high quality with clear sound. Easy set up and absolutely love them.
I would recommend this to a friend Sound better than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only minor inconvenience is that i wear glasses. Wearing the headphones for more than 2 hours gives me little bit of an ear pain. Apart from that these headphones sound crazy good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PeaceMaker,
Thanks for sharing your 5-star review! We're glad to hear you're enjoying the incredible sound quality of your WH-CH720N headphones. It's great to know they're delivering on what they were designed for.
We're sorry to hear about the discomfort you're experiencing when wearing them for long periods with your glasses. We appreciate you taking the time to provide this feedback, as it's valuable for us to hear from our customers. We will make sure to take in consideration for future references.
Thanks for choosing Sony, keep enjoying the extraordinary sound quality and have a great day!
DiegoV
Sounds of clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous headphones sounds are clear with no outside interference.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fabulous review, RonaldW!
We are absolutely delighted to hear that you are enjoying the clear sound and the effective outside interference cancellation of your WH-CH720N headphones. Delivering a pure, distraction-free listening experience is exactly what we aimed for with this model.
It's rewarding to know that the sound quality is meeting your expectations and that you are enjoying your new headphones!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Used for air travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy overall. They could be a little more cushioned but I also know that I’m sensitive to headaches. I think most would be happy with the comfort level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BGDD,
Thank you for the review! We're so happy to hear that you're enjoying your WH-CH720N headphones overall. We also appreciate your honest feedback regarding the cushioning. While these headphones are designed to be lightweight for comfort, we understand that individual comfort levels can vary. Your comment is valuable, and we'll be sure to pass it along to our design and engineering teams.
Thanks for choosing Sony.
Best regards,
Eliab
Great headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones really do the trick! They cancel ambient noise while providing high quality audio — great job, Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DamianS,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones are effectively canceling ambient noise while delivering high-quality audio. It’s a true pleasure to know that the performance exceeds your expectations. Thank you for your positive feedback!
Best regards,
-Fred
Amazing Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very clear and crisp that you feel like your in a concert
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gymboi, Fantastic! We're thrilled you're enjoying the crisp and clear audio quality and immersive listening experience on your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Happy man.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loves them and we’re glad I insisted on the more expensive headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, SharonK!
We are absolutely thrilled to hear that your boyfriend is loving his WH-CH720N headphones and that you're both glad you went with them! It's rewarding to know that the quality and performance are well worth the investment.
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Perfect sound. Really enjoying it Definitely recommend it
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Comfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're comfortable to wear and good sound quality especially for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ICY01,
Awesome! We are happy you like the comfortable fit and great sound quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and great noise cancelling feature. I wear daily at the gym, and my gym plays the worst music, and it’s very loud. These headphones cancel out their horrible music so I can listen to what I like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fetzer,
Awesome!Glad to hear you are enjoying your WHCH720N headphones while working out. Your satisfaction with the incredible sound quality and noise canceling features are greatly appreciated. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Made a great gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones for my dad who loves to listen to podcasts and YouTube videos and he couldn't be any happier with these headphones! The noise cancellation effect is great and great for traveling, highly recommend it!
I would recommend this to a friendBrand response from SonyListens
Posted .That's fabulous, Theresa! We are thrilled to know that you find our WHCH720N perfect as a gift! Also, we are pleased to hear that your dad is happy with the exceptional noise canceling feature and superb performance of these headphones. Thank you very much for recommending our WHCH720N and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
work really well :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use Android device(s) and bought these headphones just before a trip abroad. They cut out the sound of the airplane and I was able to nap with these on. I could also hear my videos really well. This is my first pair of noise cancelling headphones and I would totally recommend these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Summer, Thank you for purchasing the Sony WHCH720N! We're thrilled to hear you like the excellent noise cancellation, sound clarity, and overall features of your new Sony headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great quality for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not be disappointed with these head phones. They have amazing sound and noise canceling capabilities. Bought these as a Christmas present for my daughter and she loves the blue color as well. Would highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristineK,
We appreciate the 5-star rating and we're happy to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Love the color and the sound. Would recommend and would buy again in the future to add to my headphone collection.
I would recommend this to a friend- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones sound proof and exactly what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SweetLou, thanks for taking the time to share your experience with the Sony - WHCH720N! We're truly happy to hear you're enjoying the great noise cancellation and high sound quality of these headphones. Their super comfortable and lightweight design is perfect so you can fully immerse yourself in music. Thank you for choosing Sony and enjoy the music! Regards, -Dominick
- Pros mentioned:Sound quality
Great for the price.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality for the price. For a wireless headphones, the sound quality is the best.
I would recommend this to a friend