Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great product for a teenager
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son that has hearing issues in one of his ears...He absolutely loves them and uses them daily!!!
I would recommend this to a friend Great head phones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using since purchase and love the sound and quality. It’s very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaO,
We are truly heartened to learn that you are loving the sound and quality of your Sony WH-CH720N headphones!
We are thrilled that you find them very comfortable to wear, even after continued use since purchase. We strive to offer a great listening experience combined with superior comfort.
Thank you for trusting Sony!
Regards,
Dominick
Definitely a good pair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re a good set of headphones if you want something not too expensive if you purchase it on sale and reliable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rg20!
Thanks so much for sharing your feedback with us about your new WH-CH720N. It is fantastic to know that you’re finding these headphones to be such a reliable choice.
We appreciate you choosing Sony!
Best regards,
Estefany
Its a sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know its not there top model but there great for price. Loud and clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dc5444,
It is most rewarding to hear that the Sony WH-CH720N headphones are delivering great value, volume, and clarity for you!
We pride ourselves on offering excellent sound quality across our range. Thank you for your positive feedback and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality for the beginner audiophile. Also very comfortable and no issues with Bluetooth
I would recommend this to a friend - Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality! I use them for working out and never slips off and great audio quality
I would recommend this to a friend Recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, these headphones are a great quality and very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaceyS,
We really appreciate you sharing your thoughts on the WH-CH720N headphones!
We are delighted to hear that you find the quality to be great for the price and that they are very comfortable for you.
The WH-CH720N headphones were designed to give you excellent sound without breaking the bank, offering Digital Noise Canceling and up to 35 hours of battery life so you can listen all day long. They are also super lightweight for easy portability!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Made a great gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones for my dad who loves to listen to podcasts and YouTube videos and he couldn't be any happier with these headphones! The noise cancellation effect is great and great for traveling, highly recommend it!
I would recommend this to a friendBrand response from SonyListens
Posted .That's fabulous, Theresa! We are thrilled to know that you find our WHCH720N perfect as a gift! Also, we are pleased to hear that your dad is happy with the exceptional noise canceling feature and superb performance of these headphones. Thank you very much for recommending our WHCH720N and for choosing Sony! - Romeo
My favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved! 100% Recommendations & fabulous pink color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vivis,
We are beyond pleased to hear that you are loving your WH-CH720N headphones! It is wonderful to know that the fabulous pink color and overall performance earned your 100% recommendation.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and great noise cancelling feature. I wear daily at the gym, and my gym plays the worst music, and it’s very loud. These headphones cancel out their horrible music so I can listen to what I like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fetzer,
Awesome!Glad to hear you are enjoying your WHCH720N headphones while working out. Your satisfaction with the incredible sound quality and noise canceling features are greatly appreciated. Thanks for choosing Sony! - Kris
Good headset
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset, very lightweight, good sound quality and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive feedback, SamuelR!
We are delighted to hear you find the WH-CH720N headphones to be a good headset!
It's excellent that you are enjoying the benefits of the very lightweight design, along with the great sound quality and effective noise cancellation—features we prioritized for comfortable, distraction-free listening.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life
Such nice quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Sony product, amazing battery, amazing volume, amazing ease of use...
I would recommend this to a friend - Pros mentioned:Sound quality
Great quality for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not be disappointed with these head phones. They have amazing sound and noise canceling capabilities. Bought these as a Christmas present for my daughter and she loves the blue color as well. Would highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristineK,
We appreciate the 5-star rating and we're happy to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
Sound device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is an excellent sound piece. The quality sound and usability is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, AlvinR!
We are thrilled to hear that you find your WH-CH720N headphones to be an excellent sound piece!
It's rewarding to know that both the quality sound and usability are outstanding for you. We aim to deliver a premium experience that is easy to enjoy every day.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Really like these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound andexcellent noise cancellation. Great value.
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, also the shipping was so fast!! Really satisfied!!
I would recommend this to a friendTop notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with excellent noise cancellation quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jumman,
Thanks for sharing your review! We are thrilled to hear that you’re having such a great experience with your new WH-CH720N headphones. It’s awesome to know that the noise canceling is working well for you.
Thank you for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Good headphones for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job for the money. It ain't so great as the premium ones. But it have a good audio and mic quality. Build is not soo stiff enough but it can withstand the regular usage. Initially had the problem for connectivity but uninstalling the sony headphone app fixed the issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gokul,
Thank you for the 5-star rating! We're glad to hear your investment with your new headphones is worth it. Nice to know you like the sound and mic quality of the unit. We're sorry if you experienced connectivity issues and glad to know it was resolved after uninstalling the app.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
My first headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of headphones! I am very pleased with the price and the quality of these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Beerad65!
We are delighted to hear that the WH-CH720N are your first pair of headphones and that you are very pleased with both the price and the quality! We strive to deliver an exceptional listening experience that offers great value.
Thank you again for choosing Sony to start your headphone journey!
Best regards, Gus, Sony Social Media Team
Great for the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves them and can talk on her phone with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaM,
We are pleased to hear that your daughter is loving her new pink WH-CH720N headphones! It is great to know that she is finding the built-in microphone and Precise Voice Pickup technology effective for her phone calls, all while enjoying the lightweight comfort and excellent noise cancellation these headphones provide.
Thanks for choosing Sony.
Best regards, Eliab