Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they were very good headphones, super comfy and sound great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BSA1,
You made the right choice! We're glad that you like the comfort and sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Great Headohones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones in a long time. Wear to the gym and durability is amazing!
I would recommend this to a friend A great set of headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoroughly enjoy using the Sony noise canceling headphones. I’ve used them on flights to cancel noise around me as well as to use them to watch a movie. I’ve also used them to listen to a tour program at a UNESCO site.
I would recommend this to a friendLong Battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy and fast connectivity and it isolates noise perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeL,
Thank you for the excellent 5-star review! We're pleased to learn that you find the Sony WH-CH720N to be an Excellent product that provides easy and fast connectivity. We work hard to ensure the noise isolation is perfect, so you can truly immerse yourself in your music or focus on your work.
Enjoy every moment of your new audio experience and thanks for choosing Sony!
Regards,
Dominick
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago and up until they ve been working incredible, well invested money. Dont hesitate!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alfo!
We are very glad to hear that you're so happy with your WH-CH720N headphones. It's awesome to know that you feel it was a great investment.
We designed them to be lightweight and comfortable, with Dual Noise Sensor Technology to help you enjoy your music without distractions.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Moneys worth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a gift and sound quality is good and noise canceling is good to not as good as high end headphones but they get the job done
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatanV, perfect! You've certainly made a great choice! We're truly happy to know that you're well-pleased with the amazing sound quality and superb noise canceling feature of your WHCH720N. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Get yours now!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this during the Black Friday Sale. I definitely recommend this. It has a very slick and great design. The sound is amazing!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sephiroth, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
Thank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price!! Would definitely recommend to someone.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JonahG!
We are so pleased to hear that you find the WH-CH720N headphones to be a great value! We strive to deliver excellent quality and performance at every price point.
We appreciate your strong recommendation to others and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great Wireless Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wireless Noise Cancelling Headphones are terrific. I use them to block out the noise of people when I'm at my local coffee shop so I can study. The quality of the sound is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaraPratt, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl
I love these
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality, comfortable, love them, also has a nice base
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlajahH,
That's excellent feedback! We're thrilled you love the great quality, comfort, and nice bass of your WH-CH720N headphones. Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Battery life
Very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy with long battery life. Great for commutes or long walks
I would recommend this to a friend - Pros mentioned:Sound quality
Sony WHCH720N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price! Overall, the sound was good, and the noise canceling works fairly well. The best part about the Sony Headphones is the app that allows you to customize your sound and button options. Only complaint is they start to bother my ears just a bit after a long time of wearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isabella,
That's awesome! We're glad that you like the sound quality, noise canceling feature and most specially the Sony Headphone App. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Super comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headphones! Very comfortable on the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaitlinB,
It makes us really happy to hear that you are finding the WH-CH720N to be so pleasant to wear! Our engineers focused on an ergonomic and ultra-lightweight design specifically to ensure they provide superior wearability, even during extended listening sessions.
We hope you are also enjoying the powerful audio performance and the peaceful environment created by the advanced noise cancellation feature.
Thanks for trusting Sony!
Best regards,
Dominick
Good headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, very lightweight. A little large byt otherwise good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Monty,
Thank you for choosing Sony!
We're excited to hear that you appreciate the lightweight design of the WHCH720N headphones. Your feedback about the size is valuable to us, and we're glad they're working well for you overall. Thank you for sharing your thoughts—it helps us continue to improve and support your listening experience.
Best regards,
-Fred
Jon boy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most comfortable headphone I’ve ever had and the sound quality is fantastic
I would recommend this to a friendI always love Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are very good headphones. Their battery life isn't as long as the Bose but they still very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidD,
We're glad to hear that you're enjoying your new WH-CH720N headphones and that you find them to be very good! We appreciate your feedback regarding the battery life. The WH-CH720N is designed to provide a long-lasting listening experience, with up to 35 hours of playback on a single charge with noise canceling.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
SONY WHCH720N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the price. Works very well & has clear sound.
I would recommend this to a friend Perfect Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the headphone for my uncle; he was very surprised and happy. He loves them and wear them everyday.
I would recommend this to a friendSony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones. They work great and sound is so clear!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, KassandraR!
We are absolutely thrilled to hear how much you love your WH-CH720N headphones! It's wonderful to know that they are working great for you and that you are enjoying the clear sound. We designed them for comfortable, high-quality listening, and your feedback is a great affirmation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great for WFH use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They paired very well with both my computer and my phone. I will say, though, while it is capable of being connected to both at the same time, it doesn’t work very well. Connected individually, they work very well for calls, and the sound quality is great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Annetta,
We appreciate your feedback. We are sorry to hear that when your headphones are connected to your computer and my phone, they do not work very well. Please make sure your headphones are updated to improve their performance: https://www.sony.com/electronics/support/wh-ch720n/software/00289137. You can also disconnect and connect your headphones again to your devices to further isolate the issue. Despite your concern, it's good to know that you still like their quality. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
We take all user input seriously and will make sure your comments reach the appropriate person.
Should you need further assistance, you can email us at socialsupport@am.sony.com.
Thank you for choosing Sony!
Vincent