Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Like my Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them. I bought fir air travel because I don’t like to use earbuds when flying. They make my ears hurt worse when stopping up while flying. Love the noise cancellation and the ability to ise the supplied cord when needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LRM1,
Thank you so much for taking the time to leave us a 5-star rating! We're glad to hear you love the noise canceling features and wireless/wired connections of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
My son's jaw dropped when Noise Cancel turned on
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son wanted some a noise cancelling headset to use while traveling with the team to college sporting events by bus or airplane, and these fit the ticket at a great price compared. It's Sony and they know audio equipment inside and out, making this a far better choice than some of the other overpriced brands out there. Quality & Performance!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Screamscape,
Awesome! Thank you for the purchase and we're glad to hear that you like the noise canceling and quality of the headphones. Your positive feedback is greatly appreciated. Thank you for supporting Sony!
-David
Great Gift!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and Clear. Love Love Love Them. Great gift for your Teenagers!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous,
We are delighted to hear you find the WH-CH720N Noise Canceling Headphones to be "Perfect and Clear" and a great gift. It sounds like the combination of clear audio and effective noise canceling is a hit.
Thanks for sharing your love for them!
Best regards,
Eliab
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter and she loves and uses them daily
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ecrawford!
We are absolutely delighted to hear that your daughter loves her WH-CH720N headphones and that she is using them daily! It's rewarding for us to know that the headphones are a perfect fit for her everyday listening.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Really Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use while working in the yard, cutting grass, etc. They are great. The sound is tip top, very crisp & clear with good bass response.
I would recommend this to a friendBrand response from SonyListens
Posted .HI BrianC,
That's fantastic to hear! We're delighted the WH-CH720N headphones are great for your yard work, providing tip-top, crisp, clear sound with good bass. Enjoy!
Thanks for choosing Sony.
-Eliab
Reasonable price for nice headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great! I bought this for my husband for his birthday and he loves the long battery life and how he can set it to automatically adjust to the environment around us. Perfect for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ekd2023,
Thank you for choosing Sony!
We're truly heartened to learn that your husband is enjoying the WH-CH720N headphones. It's wonderful to hear that the sound quality, extended battery life, and adaptive environment features are enhancing his experience. We're pleased that the headphones have surpassed his expectations.
Best regards,
-Fred
- Pros mentioned:Comfort
Sound for Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones. I use them on my turntable. They are comfortable and were easy to connect to my blue tooth Audio Technica stereo phono.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mountain2Valley,
Thank you so much for your valuable feedback! It's great to hear that you love the amazing sound quality, comfortable fit, and easy Bluetooth connectivity of your WHCH720N headphones. We are committed on providing our customers with the best experience possible. Thanks for choosing Sony! - Kris
Big Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound for the cost. I have owned more expensive headphones and these are just as good, if not better. I absolutely love their oversized ear cups which I blieve contribute to their sound quality.
I would recommend this to a friendBest Noise Cancelling headphones!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for daughter who is very sensitive to noise. She is able to enjoy he online books, “white noise” sounds and the noise cancellation is the BEST!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Glove,
Thank you for choosing Sony!
It makes us really happy to hear that the WHCH720N headphones are helping your daughter, especially since she’s sensitive to noise. Knowing that she can comfortably enjoy her online books and “white noise” sounds thanks to the noise cancellation means a lot to us. Thank you for sharing your experience—wishing her many more peaceful and enjoyable listening moments with her headphones!
Best regards,
-Fred
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and lightweight headphones, I would buy again for sure
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gray!
We are delighted to hear that you find the WH-CH720N headphones so excellent and lightweight and especially that they were so good you'd buy them again!
The WH-CH720N headphones are packed with features to deliver a premium sound experience. Plus, with up to 35 hours of battery life and a comfortable, ergonomic design, they're built for those long listening sessions.
Thanks so much for choosing Sony!
Best regards,
Estefany
So far so good. Got them on sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using them for middle school and they work well. Connect to laptop easily. Bought on sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deekk! It is most rewarding to hear that your WH-CH720N headphones are working out so well for you at middle school and connecting to your laptop with no problem. We're so glad you've found them to be a great fit!
Thanks so much for choosing Sony!
Best regards,
Estefany
Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great Headphone for my disabled, blind son, he loves music, and he loves these. Easy to use and very well made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi D1964,
This is wonderful feedback to receive. It's so heartening to know that our products can bring joy and enhance the listening experience for your son. We truly designed these headphones to be easy to use and comfortable for everyone, so your review means a lot to our team.
Thanks for choosing Sony.
Best regards,
Eliab
Straight Fire!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THESE! This headphones have helped me tune out the noises office I work in.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your great feedback, BrittanyP!
We are delighted to hear that you love your WH-CH720N headphones and that they are successfully helping you tune out the noise in your office. That sense of quiet focus is exactly what we aim for with our Digital Noise Cancelling technology!
We're glad we could help make your workday more peaceful.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are good for the price. very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kenneth!
We appreciate you taking the time to give us your feedback on the WH-CH720N headphones.
It is most rewarding to hear that you find these headphones to be very comfortable and a great value for the price!
Thanks for choosing Sony!
Best regards,
Estefany
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Lightweight and deliver great noise cancelling capabilities. 30hrs of battery life is a major pro when traveling internationally.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CactusGirl214,
Thanks for posting this wonderful review!
It brings us great joy to hear you're enjoying the WH-CH720N headphones.
It sounds like they're checking all the boxes for you: great value, lightweight design, and excellent noise canceling. And we completely agree—the 30-hour battery life is a game-changer, especially for international travel!
Thanks for choosing Sony!
Sincerely,
Jenn.
Great headphones that are reasonably priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Sound quality is superb! I use these for television, music, Zoom meetings, and everything in between. Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ANGELAW,
Thank you for choosing Sony!
It makes us really happy to hear that you love your WHCH720N headphones! We're pleased to learn that you find them to be a great value and that the sound quality is superb for all your needs, from television and music to Zoom meetings.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony quality and features make these a winner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for an overseas trip. Glad I did. The noise-canceling functionality works well, and the iPhone app is a great complement to the headphones. The sound quality is well above average. Love 'em.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FusionGuy,
Good choice! Thank you for your purchase. We're very pleased to hear that you are loving the noise canceling feature, sound quality and the Sony | Headphones Connect app wherein you can customize the headphone to your preferred audio settings. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Great for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound and cancels out all the noise. Sound better then the beats I had before them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphoneguy,
It's truly wonderful to hear that you're enjoying the great sound and powerful noise cancelling of your Sony headphones. Thank you for your fantastic 5-star review and for sharing how they sound even better than the ones you had before—performance like that is what we strive for! The ability of your Sony headphones to block out distractions and deliver immersive audio truly sets them apart.
Thank you for choosing Sony—wishing you an amazing day!
DiegoV.
excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, good sound quality and very long-lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseD,
We are immensely pleased to hear you think the WH-CH720N is great and that you're enjoying the sound quality! We specifically designed these headphones for long listening sessions with up to 35 hours of battery life and Digital Sound Enhancement Engine (DSEE) to deliver high-quality audio.
Thanks for making Sony part of your listening experience!
Best regards,
Dominick
Great quality & affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teen loves it - noise cancel makes me mad because he really act like he can’t hear me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DesGJ,
We're glad to hear that your teen is enjoying the WH-CH720N headphones and that the noise canceling is working a little too well. It sounds like a common experience for many parents. We appreciate you sharing your feedback with us!
Thanks for choosing Sony.
Best regards,
Eliab