Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Hear me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh yeah! My kid loves this so much because it cancels the noise. It’s so good he doesn’t hear me calling him!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaM,
Great! We're thrilled that your kid is enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great music headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones - better for music than gaming or movies. Not rated for sweat so if not ideal for working out though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyH, We're glad that you are enjoying your music with your WHCH720N. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks again for choosing Sony! ~Erin
Awesome Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Works as described. Long battery life, durable, light and stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldE,
We truly appreciate you sharing your positive experience with the WH-CH720N.
We're delighted to hear they're delivering an outstanding performance, battery life, durability, lightness, and the best style!
Thanks for choosing Sony!
Sincerely,
Jenn.
Likes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and good value Was Cheaper than Amazon My mom loved
I would recommend this to a friendBrand response from SonyListens
Posted .HI Amdg,
That's absolutely wonderful to hear! We're thrilled that you found a great price and that your mom is loving her new WH-CH720N headphones. Thanks for choosing Sony. -Eliab
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and value for a present for my niece her and her brother love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dealseeking, thank you for the wonderful review! We're really happy to hear the Sony - WHCH720N headphones made a great gift and that both your niece and her brother are enjoying the sound quality and value. Moments like these are what we love to hear. Thanks for choosing Sony to be part of your special gift! Best regards, -Dominick
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are actually a great product, they lasted a long time practically until they started to fall apart. The sound quality was also very good. I was able to get lost listening to music with these for a long time. Really love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poison, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
The
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best hearing aid I've ever had, the best for going to the gym or everyday life. I recommend it 100%.
I would recommend this to a friend- Pros mentioned:Sound quality
Quite happy with this purrchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things work well. I do wish there were some indicator lights on them to say when they were on and off, but the sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
We're truly glad to hear you're overall satisfied with your purchase and you like the amazing noise cancellation of these headphones. There is Power/ (Bluetooth) indicator (blue/orange) on these headphones. It lights up in blue or orange to indicate the power or communication status of the headset. For the location of the indicator, refer to this help guide link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html
Enjoy all-day comfort without the noise. With noise-canceling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with my headphones #######################
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, KathleenI! We are truly heartened to learn that you are pleased with your WH-CH720N headphones.
We designed them to deliver excellent sound quality and effective noise cancellation in a comfortable, lightweight design, and it is rewarding to know that you are happy with them.
Best regards,
Gus, Sony Social Media Team
Perfect gift!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for boyfriend. He loved them so much!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CieloA,
That's wonderful to hear! We are so glad that the WH-CH720N headphones were the perfect gift and that your boyfriend loves them so much. It’s great to know that our products are helping to create such positive and memorable experiences.
Thanks for choosing Sony, have a marvelous day!
DiegoV
- Pros mentioned:Sound quality
Unique headphones the best on the market for the p
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are worth what they cost very good sound excellent amazing very nice color also satisfied with them super duper
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Checjita, Great! We are truly happy that you are very much satisfied with the sound quality and you like the color of your new Sony WHCH720N. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. You chose the best for her. Thank you for trusting Sony! - Marco
I recommend this headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is awesome I brought it to play with my stereo and it sounds great the bass on it is nice and loud .
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the WH-CH720N, ReginaldM! It brings us great joy to hear that you are enjoying your new headset and finding the sound quality, particularly the bass, to be excellent for your stereo setup. We appreciate your review highlighting these features, as it helps us understand what our customers value most. Should you need any assistance with your headset, please do not hesitate to reach out to us.
Thanks for choosing our products!
Gus
sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love these headphones! perfect to use to workout in
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Skye! We are delighted to hear that you love your WH-CH720N headphones so much.
It is particularly wonderful to know that you find them perfect to use when working out. We designed these headphones to be lightweight and comfortable for long listening sessions, so it's rewarding to hear that they are a great fit for your active lifestyle. With their effective noise canceling and great sound quality, they're meant to keep you motivated.
Thanks again for choosing Sony and for sharing your experience! We hope you continue to enjoy your music during every workout.
Best regards,
Gus
Sony Social Media Team
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them while I walk and are great. Ease of accessing my I-Phone and listening to Pandora.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, LarryjH,
Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have an amazing day!
-DiegoV
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love to use this headset with noise cancellation, awesome sound and great feeling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Srinu,
Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have an amazing day!
-DiegoV
Great entry to mid-level headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son purchased these headphones with his birthday money after I helped him cross shop a few other ones. It was on sale at the time and he really likes. He says they’re very comfortable (compared to some little kid on ear headphones he had) and likes the sound. I personally find the sound to be okay. Not great but not bad either. But for $100, I can’t complain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronnie, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Excellent Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works amazingly. I have been using this for a while and I have to tell that I still works perfectly. Battery life is excellent. It still gets its software updates for the noice cancellation. Awesome product. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HashanM, that's great to hear! We're glad that you are impressed with your new headphones. Enjoy and thanks for choosing Sony. -Craig
Best head set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this head set from best buy clear sounds soft and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DeloresH,
Thanks for choosing Sony!
It’s fantastic to know that you love your WHCH720N headphones! Hearing that you enjoy the clear sound and find them soft and comfortable truly motivates us. Thank you for sharing your experience—we hope your headset continues to bring you great listening moments every day.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good quality my wife loves it second Sony headphone we’ve gotten and couldn’t be happier
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fozzy,
Thank you for your positive feedback! We're glad to hear that you and your wife loves your WHCH720N headphones. Sony's commitment to customer satisfaction is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work as intended. Battery life is great and it charge fast. No thing to complain about!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohammedE,
Perfect! We really appreciate that you like your new Sony headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris