Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband for christmas. He's been really happy with them and much prefers them to his ear buds (skull candy). These were the same price as those, so it was a no brainer.
I would recommend this to a friendHappy with the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well! It's always fun to hear the noise disappear!
I would recommend this to a friend- Pros mentioned:Sound quality
Retired houseeife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones! They are just what I wanted. Very good tone.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, KarolynK! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Excellent Value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones while on a great best Buy Sale. Love the sound and extra warranty I received by being a preferred member.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CDBII, thank you for your fantastic review!
We're thrilled to hear that you love the sound quality of your WHCH720N headphones and found a great deal at Best Buy. It's fantastic to know that you're enjoying the additional peace of mind provided by the extended warranty through your preferred membership.
We're committed to delivering excellent products and services to our valued customers. Thanks for choosing Sony!
Gus
Great choice for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Perfect for listening to musicals or watch videos. When it comes to phone calls, it doesn't give the Perfect feel.
I would recommend this to a friendComfortable for my Charlie Brown round head
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a big ol’ head and these fit me great. Sound is wonderful. Has active noise cancellation, ambient sound options and other functions you can trigger through the SoundConnect app from Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi linzkins9, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Solid budget headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and functional, solid budget headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user879489,
Thanks for your fantastic review of the WH-CH720N headphones! We're happy to hear that you find them comfortable, functional, and a solid choice for the price.
We designed the WH-CH720N to offer a great balance of features, including effective noise cancellation and excellent audio quality, in a lightweight and comfortable design. Please don't forget to install the Sony | Sound Connect app to elevate your experience!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Battery life
Great battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery! Great for gym use. Microphone decent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EchoShow8,
Thank you for such a great review! Glad to hear that you are enjoying your WHCH720N headphones while working out at the gym. We really appreciate your satisfaction with the long battery life of the unit. Thanks for choosing Sony! - Kris
Best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these headphones because he hears none of the surrounding noise while watching TV. I love these headphones because I don't have to listen to his movie while I am reading!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hzeller03, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, worth the price. Good headphones that fits budgets.
I would recommend this to a friend- Pros mentioned:Sound quality
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money.This set of headsets provides better than average audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones got them for my wife she approved!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GeorgeR,
Thanks for the five-stars! We're delighted to hear your wife approved the WHCH720N headphones—such a win-win for you and us, of course!
These headphones are designed to be comfortable and deliver great sound quality with effective noise cancellation, making them a fantastic choice for everyday use.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Good set of all around headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats quality at a lower price. I have Beats and these and saved significant money buying these. I use them for treadmill and working in the yard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello gvaz,
Awesome to hear you are enjoying your new Sony WH-CH720N. The headphones feature Dual Noise Sensor technology and an Integrated Processor V1, providing effective noise cancellation especially in low-frequency environments such as airplanes, trains, and offices. They are designed to offer up to 35 hours of battery life, allowing for extended use without frequent recharging. Additionally, the WH-CH720N headphones are ergonomically designed to be lightweight and comfortable, ensuring that you can wear them for long periods without discomfort.
Thank You for choosing Sony!
-Fred
Good lightweight headsets for work from home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headsets from Sony. Multipoint connection is good feature which is missing from big brands like Bose. I liked the comfort level these headset provide. It is the lightest headset I have ever used from Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PramodR, Fabulous! We're thrilled to hear that you find your WH-CH720N lightweight and comfortable, making it perfect for your work-from-home setup. It's great to know that you appreciate the multipoint connection feature, especially since it's something you noticed is missing from other big brands. We're committed to providing high-quality, user-friendly products, and your feedback reaffirms that we're on the right track. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing. Weight is good. Really cuts outside noise
I would recommend this to a friendAdjustable, comfortable and high quality sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were purchased for my son in college, and he loves them. So much that I don't think they have come off his head since opening. He played music for me, and I was very pleased with the sound and the noise canceling. They are adjustable, comfortable and have a high quality sound! Highly recommend for use with cell phone, ipad and other devices - connection was seamless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JSwiney,
That's very sweet of you on getting your son a new pair of Sony headphones! We're really glad that he loves them. Nice to hear that you are also very pleased with the amazing sound quality, great connectivity, and comfortable fit of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris
very nice...
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meet the sound quality as per class... it meet the expectation more than what I paid...
I would recommend this to a friendNo regrets
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great quality for a good price. No issues with battery, or bluetooth connection. Fits perfectly, and great for working out. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phil. Thank you for your enthusiastic review!. This has been a good choice. We're thrilled to hear that you love your WHCH720 Headphones talking about the battery duration, the perfect fitment and quality of the product. We hope this continues to be an enjoyable unit for you!. Thanks for choosing Sony. -Milton
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my 14 year old son and he loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BelindaV,
Thank you for choosing Sony!
We're delighted to learn that your 14-year-old son is enjoying his WH-CH720N headphones! We truly appreciate you sharing your experience. Knowing that we've made a positive impression means the world to us. Thank you!
Best regards,
-Fred
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones sounds good no complaints. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, BradleyP!
We are so pleased to hear that your WH-CH720N headphones sound great and that you would recommend them. We designed them to deliver high-quality audio in a comfortable and convenient package, and it's rewarding to know that they are meeting your expectations.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team