Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2717 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,717 reviews
  • Rated 5 out of 5 stars

    Ear Phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones were a gift for my granddaughter, who has been enjoying them immensely, and finds them a huge improvement over ear buds - great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntoinetteG, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Noise canceling headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product value for money. High quality at great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the WH-CH720N, BharatM! We're thrilled to hear that you find them to be an excellent value for money. The combination of high-quality audio performance and competitive pricing is something we strive for, and it's gratifying to know it resonates with our customers.

      The WH-CH720N features advanced noise-cancelling technology that helps block out unwanted background noise, allowing for an immersive listening experience. With 30mm drivers, users can expect clear, powerful sound with both deep bass and crisp highs. Comfort is also a priority; the headphones come equipped with soft ear pads and a padded headband, providing a comfortable fit even during extended listening sessions.

      Thank you again for your review and for being a part of the Sony community!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Give These Headphones A Try

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective unit with both Bluetooth and wired connectivity options. Operating instructions were straightforward and charging the unit seems easy. Noise canceling effectiveness will be tested later this month on our international airline flight. Price point was attractive especially in comparison to $600. plus units.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive feedback, George! We're glad you are impressed. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Perfect sound.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my dad and he loves them. He said the bass is nice and they fit perfectly around the ears. Not too tight and not too loose. He said the sound quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Selena! We're glad your dad loves his new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for long hours at work and they are comfortable for a large portion of the day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlfredK, wow! We're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Bang for your buck!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying these are really really good for the price. They fit great on my head, are super lightweight, and comfortable, and sit over the ears nicely. The sound quality is also really good. Are they the best in the world? Probably not but for the price of $150 they are fantastic. And if you get the Sony app and play with the EQ you can make them sound EVEN BETTER Definitely worth the buy if you're looking for budget-friendly headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrevorD, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Best budget headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to give this a try before the XM5s but they took it by surprise and performing as good as my previous XM4s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sagar, we're happy to hear that you like our Sony - WHCH720N! These headphones take noise canceling to the next level with our Integrated Processor V1, so you can fully immerse yourself in the music. Thanks for choosing Sony, regards. -Dominick Sony_US

  • Rated 5 out of 5 stars

    Head Phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, nice and clear! Work great for the money paid for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super affordable and and well built. Sony always makes quality headsets and this such a great and affordable option. Sound is immaculate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Db98, We’re so glad you’re loving the affordability, build quality, and immaculate sound! Sony’s all about delivering top-notch audio experiences, and it’s great to hear these hit the mark for you. Enjoy your tunes and thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Comfortable headset.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to pair. Very comfortable to wear for long periods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, HarryD,

      Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Love these so much!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these headphones!! They are honestly so comfortable and the sound quality is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user903650, thank you for the five-stars! We couldn't be happier to hear you're loving the WHCH720N comfortable design and outstanding sound quality! Thank you so much for choosing Sony. Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Boost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son.It is actually a good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KazeriHamutenya,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you chose the WH-CH720N headphones for your son and found them to be of good quality. It's great to know our headphones have made a positive impression, delivering the performance and construction you were hoping for.

      Thank you for your feedback! It inspires us to create products that exceed expectations. We’re confident your son will love the WH-CH720N headphones for their great sound and reliability.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Overseas Plane Ride

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with these headphones. I bought them for an upcoming trip to Europe.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, JaniceS!
      Perfect! We're delighted that you are very much pleased with our Sony WHCH720N making it your travel companion. You will surely enjoy your Europe trip with this headphone. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    GREAT HEADPHONES!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. They are very comfortable and the noise canceling is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Michellel, thank you the five-star rating. We couldn't be happier to hear you're enjoying the top-tier noise cancellation technology of the WHCH720N headphones and their comfortable design. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Good product. Great listening

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Great listening. Well designed and good noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raja,

      We're beyond pleased to hear how much you're loving the WHCH720N headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further.

      Thanks for choosing Sony.

      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work just great. They help on long flights or trips to help keep the sound down and cancelled our. The fir is comfortable and light. Sometimes it feels like nothing is on your head. Just the music or podcast you enjoy listening to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Orion! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter! She loves them. Says they are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mom21,
      Thank you so much for sharing your daughter's great experience with us! We're really glad she loves her new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent pair of headphones for the price. Very comfortable for smaller heads.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SNguyen,
      That's great! We're glad that you like the comfort of your new Sony WHCH720N Wireless Noise Canceling Headphones. You can now enjoy listening to all your favorite music. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Excellent for workout

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and sound are amazing; working out at the gym is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, user70341,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your Sony Headphones! It is great to hear how they have met your needs so well, and of course, you will enjoy amazing Noise Cancelling feature and Incredible Sound quality!

      Thanks for choosing Sony, have an incredible day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Love these headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, weren’t for me but apparently they loved it and the noise cancellation works perfectly fine and it has a great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HulkMata, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US