Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its pretty good. The plastic feels a little cheap in some areas, but is pretty pliable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrandonG,
We appreciate your review! It's great to know you find it a strong value for the price. We've designed it to balance affordability with durability, and we value your observations about the plastic. Your feedback helps us continue to improve and we hope you continue enjoying your headphones great sound and outstanding noise cancelling feature!
Thanks for choosing Sony.
Sincerely,
Jenn.
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are amazing i love the noise cancelation. They sound really good, good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cristian,
Thank you for such a great review! We're delighted to hear how much you love the amazing sound quality and noise canceling features of the WHCH720N. Your satisfaction with our product is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Alberto
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and quality good brand and good and secure fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlbertoO,
Thank you for choosing Sony!
We're beyond pleased to hear that you’re enjoying the WHCH720N! It’s fantastic to know that you appreciate the sound quality and the secure fit. We're committed to delivering exceptional products to our customers, and we're thrilled that you are having such a positive experience with our brand.
Best regards,
-Fred
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super affordable and and well built. Sony always makes quality headsets and this such a great and affordable option. Sound is immaculate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Db98, We’re so glad you’re loving the affordability, build quality, and immaculate sound! Sony’s all about delivering top-notch audio experiences, and it’s great to hear these hit the mark for you. Enjoy your tunes and thanks for choosing Sony! -Jess
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved them so much until my daughter took them for herself
I would recommend this to a friendThe best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a great headphones now a can listen to music witch bo interruption
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your wonderful review, user705004! It is most rewarding to hear that you're enjoying your WH-CH720 headphones and are now able to listen to music without interruption. Our team designed these headphones to provide an immersive and seamless listening experience, so it's fantastic to know they're delivering that for you. If you ever want tips on getting the most out of your headphones, feel free to ask! Enjoy your uninterrupted music sessions, and thanks again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Happy Camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these as a gift for my wife--she's been absolutely loving these. Pros: - "I can't believe how much more I can hear in the music." -"Wow, these are really noise cancelling." Cons: -Does not come with a protective case
I would recommend this to a friendHigh quality, amazing sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, for being a low cost headphones they have done amazing for the kids. Both the kids are tough on the headphones, and still working perfectly. Great option for the kids.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesus, Thank you for the 5-star rating! We're glad your kids like the headphones. Enjoy and thanks for choosing Sony. -Craig
Best budget headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to give this a try before the XM5s but they took it by surprise and performing as good as my previous XM4s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sagar, we're happy to hear that you like our Sony - WHCH720N! These headphones take noise canceling to the next level with our Integrated Processor V1, so you can fully immerse yourself in the music. Thanks for choosing Sony, regards. -Dominick
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work great! Exactly what we were looking for.
I would recommend this to a friendSony WHCH720N
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connection and good sound quality. Noise cancellation works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AnthonyV,
Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have an amazing day!
-DiegoV
Love these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, weren’t for me but apparently they loved it and the noise cancellation works perfectly fine and it has a great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HulkMata, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Pretty good value.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and comfortable enough to wear for 3-4 hours at a time. Noise cancellation isn't the best, but it does noticeably eliminate background noise to a degree that you can use lower volume and block out ambient noise. My main gripe is the buttons aren't easy to identify by feel and the material inside the earcups feels cheap for headphones of this price. Otherwise, the battery life is 8/10, sound quality is 7.5/10 and value is 7.5/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EmmanuelR,
Thank you for your purchase and for sharing your honest review with our WHCH720N. We're glad that you are satisfied with the sound quality, noise canceling capability and battery life of your headphone. To help you familiarize with the parts and buttons, please check this helpful link.
Location and function of parts
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html
We value your insight and thank you for choosing Sony! Enjoy!- Marco
Sony Bests Beats.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my 14 year old Grandson as a Christmas gift. His aunt got him a pair of Beats, also a Christmas gift. He decided that he liked the Sony far more, and returned the Beats. He told me that the Sony felt better, and sounded better. I always with Sony for my electronics. Never any regrets when you go for reliable quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1Mike2, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Awesome headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! The sound quality is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KristaB, thanks for sharing your experience! It's truly wonderful to know you're loving the Sony - WHCH720N. Great sound quality and a comfortable listening experience are exactly what we aim for. Enjoy your music, and thanks for being part of the Sony family! Regards, -Dominick
- Pros mentioned:Sound quality
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing.. and that color...perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hmc93, We are thrilled to hear that you love your new Sony WHCH720N wireless noise canceling headphones. Thank you so much for choosing Sony! Enjoy! Vincent
Great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great for the price definitely getting another one in the future
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Cris,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
Love these so much!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these headphones!! They are honestly so comfortable and the sound quality is incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user903650, thank you for the five-stars! We couldn't be happier to hear you're loving the WHCH720N comfortable design and outstanding sound quality! Thank you so much for choosing Sony. Best regards, -Jenn.
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it very functional and inexpensive, very Nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ring, We are glad to hear that your son loves his new Sony wireless headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
GREAT HEADPHONES!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones. They are very comfortable and the noise canceling is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Michellel, thank you the five-star rating. We couldn't be happier to hear you're enjoying the top-tier noise cancellation technology of the WHCH720N headphones and their comfortable design. Thank you for choosing Sony! Sincerely, -Jenn.