Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price paid. Nice sound and good noise canceling. It would be nicer if it would have a tighter fit over the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolR,
Wow! We're really glad you like the great sound quality and noise canceling features of your headphones. We appreciate and taken note of your feedback. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earphones. I like them. The sound is good. If only they were a little louder though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarioC,
We're so glad to hear you're enjoying the WHCH720N headphones! Their design, comfort and sound quality make them perfect. The Sound Connect app can improve your listening experience by tailoring sound preferences.
Thanks for choosing Sony!
-Aldair
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but I had to return it. Not because it’s a bad buy but because I needed one that has high quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudeA,
We're glad that you appreciate the quality of our Sony - WHCH720N Wireless Noise Canceling Headphones but unfortunately you have to return them for something that has high sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We hope you'll consider Sony again in your future purchase. - Marco
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was recommended by staff. Happy with recommendation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TeresaC,
Thank you for choosing Sony!
We're pleased to learn that you're happy with the WH-CH720N headphones that a staff member recommended. We appreciate you taking the time to share your positive experience. We hope you enjoy your new headphones!
Best regards,
-Fred
EXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST!!!!! VERY VERY GOOD, EXCELLENT PRODUT!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for the enthusiastic review, LucianaL! It is fantastic to know that you're loving your WH-CH720N headphones. Your satisfaction is what drives us, and we truly appreciate you taking the time to share your excitement. The WH-CH720N are designed to offer outstanding comfort and crystal-clear sound so you can enjoy your favorite music for hours. If you ever need tips on getting the most from your headphones, we're here to help. Thank you again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great sound! I can't stand earbuds, so these do the trick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nick,
Thank you so much for your kind words about the WHCH720N headphones! We're thrilled to hear that you're enjoying the great sound quality. It's wonderful that you found a comfortable alternative to earbuds. Your experience motivates us to continue delivering high-quality products. Thank you for choosing Sony!
Best regards,
-Fred
headphone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love the headphones, but i don’t know how to turn off the outer speaker people can hear what i’m listening to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilianC, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear hearing aids and these earphones are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MyraW,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones are working so well for you, especially in combination with your hearing aids. At Sony, we strive to design products that offer comfort, quality sound, and versatility for all our customers. It's rewarding to know that our product has contributed to your enjoyment.
Best regards,
-Fred
Superb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. I wore them on a flight for almost 8 hours. Sound quality is good noise cancelation is not completely silent but killed the majority of the sound level surrounding you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juju, it is very good to hear that you are enjoying the comfort and sound quality of our product. Thanks for choosing Sony! ~Earl
Exactly what i was looking for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these head phones not the greatest for lifting weights and working out but great sound and comfort
I would recommend this to a friendWorth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my son loves them so much more than a previous brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DaughtersLaptop,
Thank you for choosing Sony!
We're thrilled to hear your son loves his WH-CH720N headphones so much. We designed them for both comfort and exceptional sound quality, making them a fantastic choice for anyone who loves their music. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
- Pros mentioned:Sound quality
10/10 Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing and gets really loud, other people can’t hear how loud it is either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnCO,
Perfect! We're happy to hear you like the outstanding sound quality of your new headphones. Your satisfaction is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good headphones for the price. I would recommend them for a friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonS, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Good sound and noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality was pretty good, although some sound bleed through the headphones. The headphones also fit pretty well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH720N, CorbinC. We are pleased to hear that you found the sound quality to be pretty good and the fit to be comfortable. Regarding the sound bleed through the headphones, this can sometimes occur depending on the volume levels and the surrounding environment. If you find the sound bleed to be an issue, you might want to adjust the volume to a lower level or use the headphones in a quieter environment for optimal performance. We appreciate your review and are always working to improve our products based on customer experiences.
Thanks for choosing us!
Gus
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easy to use. I have used these headphones in the gym and on the basketball court and they never slipped off my head. The salesperson was trying to convince me to get a more expensive pair of Sony headphones but this was more in my budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Riquien,
Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Very very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, sony never disappoints us with any products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaimM,
You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
RAFA PADILLA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, convenience and easy to use. Great!
I would recommend this to a friendEar/head set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for a friend and they love them!! They said they work amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KathyM, thank you for sharing your experience! It is truly wonderful to know your friend is enjoying the WHCH720N headphones –undoubtedly the best gift ever! Thank you for choosing Sony. Best regards, -Jenn.
Inexpensive headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering that this headset is not an expensive headset they work really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Charlie105! We are pleased to hear that the WH-CH720N headset has met your needs despite its affordability.
The WH-CH720N is designed to provide a great audio experience, featuring noise-canceling capabilities and the ability to connect via headphone cable, allowing for high-quality sound even in environments where Bluetooth use is restricted, such as airplanes. This versatility adds value to its cost-effectiveness.
If you have any more thoughts or questions about your experience, feel free to share!
Thanks for choosing Sony!
Gus
- Pros mentioned:Sound quality
Very happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Definite noise cancellation. Very happy with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimK,
Awesome! We're pleased to know that you are satisfied with your purchase. Enjoy great sound quality and a good noise canceling headphone. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco