Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to pair to any device. The sale price was a bonus too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeong, Good to know your investment is worth it. We're glad that you like the amazing sound quality and easy Bluetooth pairing of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! -Jess
Great noise cancellation for gym or work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and very durable for gym and anything you throw at it. Very comfortable to wear. For the price, you cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, MGMG! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
Good but overpriced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bass quality and clear sound. However, for the amount paid, you'd expect to at least be able to fold the headphones for easy portable storage, or even a case for it would've been nice. A little overpriced for what it is in my opinion. Other than that, long lasting battery (I only have to charge it a couple times a week if I use it a couple hours every day).
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MariaD, Thank you for your honest review. We are glad to hear that you are happy with the battery life and overall performance of your WHCH720N. Thank you for choosing Sony! -Carl
Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for music....................................
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kali,
Thank you for sharing your feedback! We’re glad to hear you are enjoying the music quality on your WH-CH720N headphones. We strive for a 5-star experience, so if there is anything we can do to improve your experience or if you have any questions, please feel free to reach out to our support team here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise canceling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaSM,
Awesome! We are very happy that you are pleased with the sound quality and noise canceling feature of our Sony WHCH720N. Our WHCH720N lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1. The WHCH720N allows you to fully immerse yourself in music without any distractions. It is also ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the 5 Star Review and for choosing Sony! - Marco
BEST HEADPHONES!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work perfectly with the noise cancelation and lets me hear my favorite songs better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chubasco, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, although I couldn’t connect to multiple devices at once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoL,
We're glad to hear that the WHCH720N Headphones are working well! It is true that they don't support multipoint connection; however, we have some other models that do support it, such as the WH-1000XM4 and WH-1000XM5.
If multipoint connection is a must for you, here is a link with more details: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541784.html?search=multipoint
Thanks for choosing Sony!
Best,
Aldair
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great! The buttons on the headphones are difficult to get used to.
I would recommend this to a friendGood quality for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality for the price, made the purchase worth it. I was hesitant at first but I am so glad I made the purchase. I am a student and listen to several hours of lecture and audio and it lasts over a week before I have to charge it again. The noise cancelling is very effective in loud settings (coffee shops).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaitlinB,
You definitely made the right choice! We're glad to hear that your new headphones suits your needs and expectations. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality sound. Fit completely over my ears and are very comfortable. Especially happy because they were on sale. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TravelingGirl,
Perfect! We're thrilled that you are enjoying the sound quality, fit, and comfort of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Fit
Sony is audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones they stay snugg on your head/ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kvnr,
Awesome! We really appreciate you like the amazing sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! - Kris
WHCH720N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are an excellent way to listen to all audio videos without disturbing others around you. They work very well. I don’t use the phone fixtures on it with my iPhone at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Txpete, Thanks for leaving us such a great review on the WH-CH720N! We are really delighted to hear you're satisfied with the incredible sound quality and excellent noise cancellation of your WH-CH720N Wireless Noise Cancelling Headphones. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Jess
Nice affordable headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable and sound great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texhnog72,
We are very glad to hear that our WH-CH720N headphones are comfortable and sound great! We designed them with comfort in mind, making them lightweight and with soft ear pads, so you can enjoy your music for longer.
We truly appreciate you sharing your positive experience with us!
Thanks for choosing Sony!
Best regards,
Stephanie
My new Sony headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit great over my ears and comfortable. Sound is good and noise. Anceling works. Bluetooh connection was a breeze.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DelV, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Best headphones for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had multiple pairs if this sont light up and without question they are the best heaphones ive ever had. I buy everyone them as gifts and i have multiple pairs for mtself. I use the for travel, gaming, work calls, listening to music, working out. They are perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, Thanks for sharing your experience. We are thrilled to hear that your new Sony WHCH720N wireless noise canceling headphones are the best heaphones you have ever had and that they are perfect for your needs. Thank you for your purchase. Enjoy! Vincent
Headphone gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson seem to never take them off .i guess the quality and comfort meets his standard
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
A steal for this price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I've bought in recent years. Easy to carry and has great battery life. Spund quality is top notch considering the price and other headphones in the similar price range. Definitely my go to headphones in bus/subway due to its noises cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KshitijKajale, Thanks for sharing your experience. We are thrilled to hear that your new Sony WHCH720N wireless noise canceling headphones are one of the best headphones you have bought. Thank you for your purchase. Enjoy! Vincent
JV’s Quietcomfort
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design and quality of this product is above the expectation. Using this product is making me eargasm.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We're truly glad that it exceed your expectations. Enjoy and thanks for choosing Sony! -Jess
Solid headphones for a good price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. They are comfortable on the head and don’t hurt your ears if you use them for a long period of time. I like the app that can help you adjust the sound, it’s very nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubyK, Fabulous! We’re extremely pleased to hear that you're enjoying the outstanding sound quality, comfortable design, user-friendly companion app (Sony | Sound Connect), and overall performance of your WHCH720N headphones! Thank you for choosing Sony! - Romeo
- Pros mentioned:Comfort
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear. Everything else is word filler for review
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaQ,
We really appreciate that you like the comfortable fit of your WHCH720N headphones. Thanks for sharing your feedback with us and for choosing Sony! - Kris