Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Exactly what i was looking for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these head phones not the greatest for lifting weights and working out but great sound and comfort
I would recommend this to a friendWonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear hearing aids and these earphones are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MyraW,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones are working so well for you, especially in combination with your hearing aids. At Sony, we strive to design products that offer comfort, quality sound, and versatility for all our customers. It's rewarding to know that our product has contributed to your enjoyment.
Best regards,
-Fred
- Pros mentioned:Fit
Sony is audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones they stay snugg on your head/ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kvnr,
Awesome! We really appreciate you like the amazing sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! - Kris
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to pair to any device. The sale price was a bonus too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeong, Good to know your investment is worth it. We're glad that you like the amazing sound quality and easy Bluetooth pairing of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! -Jess
Good quality for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality for the price, made the purchase worth it. I was hesitant at first but I am so glad I made the purchase. I am a student and listen to several hours of lecture and audio and it lasts over a week before I have to charge it again. The noise cancelling is very effective in loud settings (coffee shops).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaitlinB,
You definitely made the right choice! We're glad to hear that your new headphones suits your needs and expectations. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
sony
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for its price!!! Im a college student and this is perfect! literally dont hear anything when Im wearing them. I’ve had a beats headphones before this and it wasnt half as good as this and the price was very similar. overall 10/10 and would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SunshineS, That's awesome! Thanks for sharing your experience with your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Good but overpriced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bass quality and clear sound. However, for the amount paid, you'd expect to at least be able to fold the headphones for easy portable storage, or even a case for it would've been nice. A little overpriced for what it is in my opinion. Other than that, long lasting battery (I only have to charge it a couple times a week if I use it a couple hours every day).
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MariaD, Thank you for your honest review. We are glad to hear that you are happy with the battery life and overall performance of your WHCH720N. Thank you for choosing Sony! -Carl
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones work perfectly! Wired…Bluetooth…Flawless functioning with great sound at a great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrFarf, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
RAFA PADILLA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, convenience and easy to use. Great!
I would recommend this to a friendExcellent Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent. Noice cancellation features is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PremK,
Thank you for choosing Sony!
It's fantastic to hear that you're enjoying the exceptional sound quality and noise cancellation of your WH-CH720N headphones! We're delighted to know they have surpassed your expectations. Our cutting-edge digital noise-canceling technology is designed to minimize ambient sounds, providing you with a truly immersive listening experience. We hope you continue to enjoy your time with the WH-CH720N!
Best regards,
-Fred
Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. If you are looking for quality headphones for a good price. These fit the bill perfectly.
I would recommend this to a friendBest headphones for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had multiple pairs if this sont light up and without question they are the best heaphones ive ever had. I buy everyone them as gifts and i have multiple pairs for mtself. I use the for travel, gaming, work calls, listening to music, working out. They are perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, Thanks for sharing your experience. We are thrilled to hear that your new Sony WHCH720N wireless noise canceling headphones are the best heaphones you have ever had and that they are perfect for your needs. Thank you for your purchase. Enjoy! Vincent
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones, good sound quality, comfortable fit
I would recommend this to a friendA steal for this price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I've bought in recent years. Easy to carry and has great battery life. Spund quality is top notch considering the price and other headphones in the similar price range. Definitely my go to headphones in bus/subway due to its noises cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KshitijKajale, Thanks for sharing your experience. We are thrilled to hear that your new Sony WHCH720N wireless noise canceling headphones are one of the best headphones you have bought. Thank you for your purchase. Enjoy! Vincent
Amazing sound quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easily used and paired. Pairs great with tablets or phones. But does not pair with a PS5 like I had hoped.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaraD, Thanks for sharing your experience with the Sony WH-CH720N headphones. Indeed, they're praised for their sound quality and ease of pairing with devices like tablets and smartphones. However, regarding the PlayStation 5, these headphones don't support Bluetooth audio connectivity with the PS5. The PS5 doesn't allow standard Bluetooth audio devices to connect directly due to latency issues with Bluetooth audio streaming, which can affect gaming performance.
If you want to use the WH-CH720N with your PS5:
Wired Connection: You can connect the headphones using the 3.5mm audio jack to the PS5 controller for audio output. However, keep in mind that this connection won't allow you to use the microphone built into the headphones since it only works wirelessly.
Third-Party Solutions: There are third-party Bluetooth adapters which can sometimes work around this limitation by adding a low-latency Bluetooth connection to the PS5, although compatibility and performance can vary.
Sony offers headsets like the Pulse 3D Wireless Headset that are specifically designed to work with the PS5 without these compatibility issues.
For gaming, if wireless audio with a microphone is a priority, you might need to look into headsets specifically designed for console use or use the wired option with external microphone solutions. However, for non-gaming uses, your WH-CH720N headphones appear to be a great choice.
Regards,
Carl
Great headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony WH-CH720N headphones! The sound is amazing, the noise-canceling works great, and they’re so comfortable to wear for hours. Plus, the long battery life is a big bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesG, Thank you for the positive review! We're thrilled to hear you love the amazing sound, great noise canceling, comfortable fit, and long battery life of your Sony WHCH720N. Thanks for choosing Sony! -Sam
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price!!!!!!!!!!!!!!!!!!!!!!!!!@
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VincentF,
Thanks for the fantastic feedback! We're so glad to hear you feel the WH-CH720N headphones are a great value. That's exactly what we aim for with this model—delivering excellent sound and noise cancellation at a great price.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality. Soft and comfortable ear cups.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ColinC,
Thank you for choosing Sony!
We’re elated to hear that you’re enjoying the WH-CH720N headphones and appreciate your feedback on the excellent sound quality and soft, comfortable earcups. Along with their great performance, one feature that makes the WH-CH720N stand out is the Noise Cancelling technology, which helps you focus on your music by blocking out unwanted background sounds.
Best regards,
-Fred
- Pros mentioned:Sound quality
Powerful headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 360 reality sounds , ambient sound and noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trust,
Perfect! We're delighted to hear your enjoyable experience with the amazing sound quality, features, and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was recommended by staff. Happy with recommendation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TeresaC,
Thank you for choosing Sony!
We're pleased to learn that you're happy with the WH-CH720N headphones that a staff member recommended. We appreciate you taking the time to share your positive experience. We hope you enjoy your new headphones!
Best regards,
-Fred