Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift for someone, but I heard it’s working good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AN01,
Thanks for the review! We are delighted to hear that the product is delivering as promised! Designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or movie.
Thanks for choosing Sony, have a great day!
-DiegoV
Great for the price range
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, easy to use app. Good battery life. Only complaint is could use a little more bass sound. Overall great mid priced headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidF, Thanks for the wonderful review. We're glad you like your new headphones. We appreciate the feedback regarding the bass sound. Rest assured this will be looked into. Enjoy and thanks for choosing Sony. -Craig
worth the price i paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent price and sound quality. The build of the headphones feels cheap and lightweight but it doesn't affect anything overall. also, the battery life is better than any other headphones I've tried.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maxb, We appreciate your feedback and we are glad that you like the overall quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy, easy to use, music sounds great! Very happy with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angie, we're glad you are happy with your purchase. Enjoy your new headphones! Thanks for choosing Sony! ~Earl
Sony headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this product because it has very good quality and good it also has good sounds, and it is very comfortable to use. Finally, the sound quality is very good and it also has very good material. I recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goodnice,
Fantastic! We're thrilled to hear your enjoyable experience with the amazing sound, build quality, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Good performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of use, couldn't be happier with the purchase. Decent sound and the noise cancelation works like a charm. Nailed these on sale, but would happily pay full price if I had to replace them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TangoWhiskey, Thank you for telling us about your experience with your WH-CH720N. We're so pleased to hear that your purchase went well and you are enjoying the amazing noise cancellation and good sound quality of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
Would Buy Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll never go back to earbuds after using these bad boys. Great for Autistic/ADHD users to tune out surroundings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayganS, Thanks for sharing your review. We're glad you are impressed. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great and the noise canceling is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VVreview,
Awesome! We're glad you like how your WHCH720N headphones works. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Very good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, i bought for my daughter as a gift and she love it, good quality, great sound easy to pair with you phone in love! Battery magnique.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buyer, fantastic! You've certainly made a great choice! We're truly happy to learn that you find our WHCH720N perfect as a gift for your daughter. Also, we 're thrilled that she loves its superb features & performance. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
Love my sony noise cancelling headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My children got these for me for my 60th birthday. I had no idea what I was missing out on! The noise cancelling feature helps me to hear everything in the movie I'm watching at the gym on the treadmill. Love these. No more earbuds for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandra, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Not too bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always prefer the beats studio pros over any headphones. These weren’t bad though just not my favorite.
I would recommend this to a friendLove this!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones.. sound is amazing and It’s a great on the go enjoyment!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeatriceM, Fantastic! We're very pleased to hear you love the amazing sound quality of your Sony WHCH720N. Thanks for choosing Sony! -Sam
Solid Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great and if you use the equalizer in the app you can dial them in and make them sound just the way you want them to sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pops, Thank you for sharing your thoughts and experience so far using your new Sony WH-CH720N. We're glad you love the exceptional sound quality and overall features of your headphones. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app and revitalize your music. The ultimate custom preset is your own. Thank you for choosing Sony! -Jess
Alright for the price
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were comfortable yet on the right muffs the plastic would hurt my ear. The noise cancelling would also be affected when I would move my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdOl,
We're sorry to hear that the WH-CH720N headphones weren't a perfect fit for you and that you experienced discomfort and issues with the noise canceling performance. Comfort is key and we appreciate your feedback.
The noise canceling feature is sensitive to movement and ambient sound changes, so it's normal for it to be slightly affected by head motion. However, if the effect is significant, it may be a good idea to check for a firmware update for the headphones, as these updates often include improvements to performance. You can do this using the Sony | Headphones Connect app.
Thanks for considering Sony products.
Best regards,
Eliab
Amazing headohones !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of over the ear headphones and i now constantkybuse them. They last and are sweat resistant for the gym, and great mic/volume for when inuse them around the house. I highly reccomend these !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacS, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
very satisfied with them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable and good sound quality highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Laura, Awesome! We are glad to hear that you are enjoying your new Sony WH-CH720N! Your firsthand experience with their comfort and sound quality is helpful for others considering these headphones. Thanks for sharing your recommendation! -Carl
would only buy when they’re on sale! pretty good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got them on sale for 88 dollars, the noise cancelling is okayish, they do start to feel uncomfortable after a while, the sound leaks very slightly but has really good quality, and i can go maybe three days without charging them even when i use them for hours a day, they also charge pretty quickly. overall i’d say they’re good if you’re on a budget, wouldn’t buy at full price!
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for sharing your experience, tarnishedzara! We're glad you are impressed with the noise canceling and battery performance of the headphones. You may check the app if your want to customize the sound settings base on your preference. Enjoy and thanks for choosing Sony. -Craig
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it i pretty sure it was the good headphone to bring anywhere
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TranK, we're happy to know that you like your new headphones! Thanks for choosing Sony. Happy Holidays! ~Earl
Comfy all day long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the headphones, it’s been hard to find a pair of headphones that are actually comfy to wear for long periods of time - these are great!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JaimeC! We're glad you like them. Enjoy and thanks for choosing Sony! -Craig
Great Teenager Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for my teenager! When noise canceling is needed for some focus or decompressing… these are perfect.
I would recommend this to a friend