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Customer Ratings & Reviews

Your price for this item is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2717 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,718 reviews
  • Rated 4 out of 5 stars

    Great started headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice quality. Gift for my girlfriend and she’s been loving it ever since!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ishy, Thanks for the 5-star rating! We're glad your girlfriend likes her new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Great sounds with orchestra like quality., It dose block out noise but also allows you to be aware of your surroundings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcmm, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Good quality, value.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Christmas gift. Fiancee was happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and it has helped me so much now that I am back in office. You can put on your pod cast or music and it’s like your the only one in the room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Best, great! We're glad to hear that you are enjoying your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great headphones for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great quality for the price point. They’re very comfortable and the noise cancelling technology is wonderful. The sound overall is very good compared to other brands with similar prices. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaS, Thank you for the 5-star rating! We're glad to hear you feel that the WHCH720N is worth its price. Good to know you're enjoying the comfortable fit, excellent noise cancellation, and superb sound quality of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, light weight and doesn't hurt my ears!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rosie1, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great expectations for these headphones. While they do deliver nice quality sound the bass just doesn't hit like my old Sony head phones did. They are a fair headphone, but nothing like the previous generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound sound performance. They are comfortable to wear and the app does a great job personalizing your sound preferences. The battery life is pretty impressive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mike, We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and very comfortable to wear. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christal, we're glad you love the sound quality and comfort of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my sisters and they absolutely love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Kevin! We're glad your sisters like their new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably and the sound is perfect. You can adjust the volume from the headset and there is a button to press for battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahW, Glad you like your new headphones . Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for Boise reduction and music while mowing. They work great decent sound and the noise reduction is adequate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, JJ1965! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality & comfortable. Noise canceling is wonderful for travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TraciS, Thanks for the 5-star rating! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Cool headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They completely blocked out sound I might buy another pair on my birthday

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanS, Thank you for your positive review! We're glad to hear that you're enjoying the excellent noise canceling of your Sony WHCH720N. We hope you enjoy your next pair as well. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Compared to the more expensive Beats or Bose headphones, they're not as high quality, but the price difference is not worth the bump in quality unless you plan on producing music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Audega,

      We appreciate the 5-star rating and we're glad to hear that you like the price point of the Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Bouught for my son in law and he loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy a set of headphones every couple months for our son. He falls asleep and breaks them all the time doesn’t like the mic etc. He says he loves these highly recommend for teenagers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulBanks, Thanks for the feedback. We are glad to hear that your son-in-law loves his new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Easy connection to Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the headphones. Easy to connect to Bluetooth. Sound quality is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TanyaM, thanks for the 5-star rating! We're glad your son loves them. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Well money expend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few brands and overall this one is better and the price is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Patriots,

      That's fantastic news! We are genuinely thrilled to learn about your satisfaction with the exceptional performance of your WH-CH720N compared to other brands, as well as its reasonable price. Thank you very much for the perfect star review and for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Rated 4 out of 5 stars

    first wireless earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound clarity not 100% noise cancelling if that's what you're looking for but I'm ok with that

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliaU, Thank you for your review on our Sony WHCH720N! It's great to hear that you're pleased with the sound clarity. You've also made a good point for potential buyers by noting that while the noise cancellation isn't perfect, it meets your expectations. This kind of feedback is really helpful for others considering these headphones. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    The Ears Have It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my ears ordered! Great value and even better quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, EricS! We're glad you are enjoying your headphones. Thanks for choosing Sony. -Craig Sony_US