Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Bob F
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Well worth the money. Sound quality is superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, RobertF! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig
Perfect for blocking out Noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for Mom in rehab, she was complaining about her roommate making too much noise. These block out the noise and when plugged into the TV, you only hear the program you're watching. They are also comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryN, You've made an excellent choice! We're very pleased to hear you like the comfortable fit and great noise cancellation of the Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Richard's Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this. The only complaint would be the pausew /skip button is too flat and hard to find sometimes. My old pair of Sony's had a toggle type switch that stuck up above the surface. Easy. A no brainer that they took away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Displayname,
That's great! We're glad to hear that you're happy with your purchase. Your feedback regarding the buttons is greatly appreciated. Thank you for choosing Sony and have a great day!
-David
Worked well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason that I purchased them was for airline travel. They seemed to work well. I haven't had any issues. I would have preferred that they come with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baddog,
Thanks for sharing your review and experience with the WHCH720N. We're glad that these headphones work well during your travels. Your feedback about a carrying case is greatly appreciated. Thank you for choosing Sony!
-Ralph
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones. The noise cancelling is a great feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasD, we're glad you like the sound quality and noise canceling feature of our product. Thanks for choosing Sony. ~Earl
it works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING love it it's great i got it on sale but i think it's great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JazzJ, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Wonderful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife, who is a dog groomer. She loves the noise cancelling functionality, and is over the moon with the sound quality. Great bang for your buck!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maddison71, We appreciate your feedback and we are glad to hear that your wife loves the noise canceling feature of her new Sony WHCH720N headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Good noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a Christmas gift and they really enjoyed the noise cancelling quality. They said there was a crying baby on their flight and they never even heard them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Amber, That's really good. We are thrilled to hear that they really enjoyed the noise cancelling quality of our WHCH720N wireless headphones. Thank you for choosing Sony! Vincent
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that I purchased this brand of headphones. The sound quality is great and the battery life is excellent. I purchased for both me and my son and he loves them too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammaraS, we're glad you and your son like the sound quality of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Ok, music, but no phone call
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're just listening to music, the sound quality is good. However, answering the phone is not an option. The caller party kept saying that he couldn't hear clearly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, We're glad that you like the sound quality. We're also sorry to hear that you're having some issues when using these for phone calls. To troubleshoot the issue, please try the following:
Turn the headphones off and on, and then reconnect them to your computer.
Restart the computer.
Reset the headphones.
Initialize the headphones.
Ref: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776851.html?utm_source=glean
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Best value!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony doesn’t disappoint with these headphones. Excellent sound clarity and noise cancellation without the extreme price tag! Comfortable to wear for long periods - highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TerryC, Thanks for sharing your feedback. We are thrilled to know that you like the sound quality and noise canceling feature of your Sony WHCH720N noise canceling headphones. Thank you for trusting Sony! Vincent
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality, and the noice cancellation it’s alright but I really recommend it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaG, Thanks for the 5-star rating! We're glad you like the quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
My review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife she likes it. I have also tried it and like it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkB,
That's very sweet of you on getting your wife a brand new pair of headphones! Nice to hear that both of you likes the WHCH720N. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris
Great Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed some noise canceling headphones for air travel. I have many Sony products which I love and gave these a try. Perfect for what I listen to, mostly rock. Good bass and easy to set up and pair. Great for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CubFan, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Perfect product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I do like Sony brand it is the best
I would recommend this to a friendGood sound, but ...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, flawless with blue tooth connections. Design flaw is the non-breathing material used for the ear pads; gets sweaty after 15 min of use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi iPodTouch,
Thank you for the purchase! We're happy to hear that you like the sound quality of the headphones. We appreciate your feedback and thank you for choosing Sony!
-David
Sony 720N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones quality is amazing for such a cheap value. Only nitpick I have is that they didn’t come with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, AndyF! We're glad you like your headphones. Unfortunately, they don't come with a case. Rest assured your feedback will be looked into for product improvement. Enjoy and thanks for choosing Sony. -Craig
Super product.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price these are great. Good siund quality. Its sony we are talking about and they sound like how much you ard paying for the sounds have deeper bass, and strong noise cancelation where it actually tunes out the noise around you. If you listem to music on the go. Id say get em.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustenB, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Love love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i have ever purchased absolutely love them
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JenniferS! You made the right choice. Enjoy and thanks for choosing Sony. -Craig
Best headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well as advertised,priced right.Easy to connect ,fits well and real noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmitR, That's awesome! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig