Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price, I will buy these again if/ when the need arises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi seejay22, we're glad you like our product! Thanks for choosing Sony. ~Earl
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Large enough to comfortably fit on head. Very comfy and good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KorenB, We are glad that you like the quality of your new Sony wireless noise canceling headphones. Thank you for choosing Sony! Vincent
Noise cancelling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for noise canceling headphones purchase these and I promise you won’t regret it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MomD, We are happy that you like your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, well worth the investment! Perfect for those looking for noise canceling headphones for an Autistic kid.
I would recommend this to a friendBrand response from SonyListens
Posted .This is amazing, GeraldW! We're delighted to hear that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Sony Headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work and sound great. The only issue that I have is they slip a little when I’m working out they don’t fit properly over my head and ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eheadphones,
Thank you for your purchase and for leaving your feedback. We're glad that you are pleased with the sound quality of our WHCH720N. You may try adjusting the headband of the of the unit to fit perfectly into your head. Thanks for choosing Sony! - Marco
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got these ear phones and he loves them. Not only are they comfortable but they meet all his needs. He is very happy with them and really recommends them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoC,
That's fantastic! We are extremely pleased to know that your son is very happy with the comfortable fit design and exceptional performance of his WH-CH720N. We truly appreciate your recommendation! Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Not great, but ok for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable, the buttons for volume, scanning and noise cancelling are awkward. The noise cancelling is decent. Bought these because my previous set (bose nc 700) died. Saving up for a new set of bose.
No, I would not recommend this to a friend Husband loves them!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband and he loves them! He said the noise canceling works fantastic and they are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ritz,
Thank you so much for sharing your great experience with us! We're really glad that your husband loves the fantastic noise cancellation and comfortable fit of his new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! - Kris
Best purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter and she loves them and wears them all the time and takes them everywhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoannL, This is a great gift idea! We're very happy to hear that your daughter loves her new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty satisfied with the noise cancelling feature. Good deal for the price, and has an app that allows you to adjust your settings and it’s very straightforward.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelinaH, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Awesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome no issues connects easily. Goid battery life, great noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
good headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice. The sound is great and the battery lasts a long time however, the noise cancelling could be better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffL, Glad you like your new headphones. Make sure to keep your device up to date to enjoy and its features.Thanks for choosing Sony. -Craig
New ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying these head phones ! Keeps even my wife in the "nod and smile" category.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ughugh, that's amazing! We are thrilled to know that you and your wife are having an enjoyable experience with our WHCH720N. Thank you very much for sharing your awesome experience and for choosing the best brand, Sony! - Romeo
Sony earphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent truly a noise cancelling device. Great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emelou, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Phenomenal Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are phenomenal. I love them and use them all day. They have very good bluetooth range and the sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rippusoff, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Perfect headphones prefect price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves them. She uses them for school and recreational use. They tune out everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DestinyC, Awesome! We're truly delighted to hear your daughter loves everything about her new headphones. It's good to know your investment is worth it and you appreciate the exceptional audio and excellent noise cancellation of these headphones. Thank you so much for your purchase and for giving the product a perfect rating! -Jess
Nice fitting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable.. fits over ears without hurting. Most headphones hurt ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi flyguy. We're glad you like your headphones. Enjoy and thanks for choosing Sony! -Craig
it's only headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones are very high tech. I've never owned any like this and I still haven't figured it all out yet but I'm sure once I figure it out I'm going to enjoy the music
I would recommend this to a friendNice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light ando good for the gym very good price for the good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kendrick, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Quality Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and noise cancellation are great. The charge doesn’t seem to last as advertised (give or take 3 or 4 hrs). Great deal for the money!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tvdeal,
We appreciate your feedback and we are happy that you like the sound quality and noise canceling feature of your new Sony WHCH720N headphones. When charging the headphones, please make sure to use the supplied USB Type-C cable. Check the cable and the adapter and make sure they are connected the the headphones and wall socket firmly. The available operating times of the unit with the battery fully charged will depend on the settings and how you use them. You can check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776820.html.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Thank you for choosing Sony!
-Vincen