Customer Ratings & Reviews
- Model:
- WHCH720N/P
- |
- SKU:
- 6620465
Customer reviews
Rating 4.6 out of 5 stars with 2486 reviews
(2,486 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i havent tried the higher tier models but what i do know these are great value for the money gives you decent anc and they connect to anything with bluetooth while giving you great sound quality!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Great for the gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have AirPods that I love and use everyday for work but was looking for a pair of headphones to exclusively live in my gym bag. I saw that this one went on sale and i picked it up. It sounds great, fits nicely on my head and battery lasts along time. No complaints at all.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kiki,
Great find! Thank you for purchasing our Sony WHCH720N. We're glad that you like the sound quality, battery life and how it fits to your head. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Rated 5 out of 5 stars
Sony wireless headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will really recommend this product because it's a little bit cheap and like if you don't want something too expensive you can use it for school and also the noise canceling is actually really good.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HillaryA!
We appreciate your 5-stars review! We are delighted to hear such positive feedback about the noise cancellation feature on the WH-CH720N headphones.
With these headphones, you can keep your music playing all day with a battery life that delivers up to 35 hours of power.
Thank you for choosing Sony. We appreciate your recommendation!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony headphones are great!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. I am amazed at the battery life, and the noise cancelling works well.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryP, thanks so much for sharing your feedback with us!
We are delighted to hear you're loving your new WH-CH720N headphones. We're glad to know you're happy with the battery life and that the noise canceling is making a difference.
Thank you for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Great at first…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially LOVED these headphones! Noise cancellation was perfect, and sound quality was great. Unfortunately, either my smaller than baby like ears are the issue (very possible), or the quality has declined. If they aren’t fully charged (sometimes even when they are), the noise cancellation simply does not work. Bluetooth connectivity is great never any issues there, it’s weird to connect but it’s very straight forward. You cannnot take phone calls with this - so don’t even try (not a flaw for me). I love that you can if you have time to have the sound be customized to your ear. Before the issues started it was a 4.5, but today it’s a 3.5 for me.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KristenJ,
We are sorry to hear that the excellent noise canceling and sound quality you initially loved have recently declined, especially regarding performance when the battery isn't fully charged. It is certainly not normal for the noise cancellation (NC) to fail intermittently unless the battery is critically low (below 10%), so this suggests a potential software or power management issue. Please try resetting the headphones by holding the power and NC/AMB buttons simultaneously for about 7 seconds, and ensure you have the latest firmware via the Sony | Headphones Connect app. If the NC performance issue persists even after a full charge and reset, please reach out to our support team for troubleshooting https://us.esupport.sony.com/support/s/support-contact?language=en_US.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phones comfortable and sound great battery are good
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great Price, Great Comfortability , Overall Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew I wanted a pair of Sony headphones as I have heard nothing but great things, after doing my research I decided on the pair as they were a great price espically with the amazing sale Best Buy was having at the time. I have been using the headphones for about 3 weeks now and they are so comfortable and noise canceling feature (main reason I bought them) is so amazing and worth buying these headphones. I would recommend these for college students as the on/off noise cancelation feature is right at your fingertips.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaA,
You made the right choice! We're glad that you like the comfort and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones excellent sound quality and amazing battery life. I literally charge them once a month and use them about 36 hours each week
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had these for about a month now and these are a great pair of headphones. I do wish they came with a travel bag or collapsed. I stick them in a cloth bag and toss them into my backpack to and from work. I got them because the office i work in has a bunch of chatty Kathy's that apparently never have any work to do because all they do is talk! The battery life is amazing, I listen to music and make calls 6 out of the 8 hours a day and charge them maybe once a week (depending on use). People can hear me clearly and i haven't noticed any issues. I personally like that i can still hear a bit of background noise. I like over the ear due to my industrial piercing, it doesn't hurt it.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaT, awesome! Glad you to hear that you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and cute color! The audio leaks a little but I don’t care because the noise canceling is amazing. And battery life is crazy good, didn’t need to charge mine for a whole week
I would recommend this to a friend Rated 5 out of 5 stars
Impressive Sound & Features I need on a budget
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised at the excellent sound of these budget Sony WHCH720N headphones. I have a pair of the Sony XM3 over the ear headphones and these sound even better. The major differences between these WHCH720N headphones and my old XM3s is there are no touch controls, they don't fold up, and they are much more lightweight. The control buttons on the WHC720N are simple. You have your power, NC/Ambient, volume up/down and your select/answer/pause button. Although they are lightweight, the build construction feels sound and they are comfortable on my head. The Sony Headphones app is full of rich features. There are several Equalizer presets but I set my own manually. The lows sound great from everything to hip-hop to electronic, to rock music. You can take pictures of your ears to optimize audio. The noise cancellation is adequate, and ambient sound is an option if you need to hear what's going on around you. There is an option in the app to connect to multiple devices at once. I use this when I'm working at the computer (listening to music), but I need to connect to my office phone at the same time for conference calls. I've used it for hands free calling and the mic and audio is good, no complaints. The bluetooth connection to my computer and phones is strong and there's an additional option in the app where you can prioritize quality or connection if it becomes a problem. I would highly recommend these due to the impressive sound, feature rich options, and lightweight portability.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NanoEthan, Thank you for the 5-star rating! We're very happy to hear you like the lightweight design, simple control buttons, robust built, variety of customization options using the Sony Headphones Connect app, amazing noise cancellation, multipoint connection feature, superb sound quality, and overall performance of your WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Work as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work as described! Very comfortable and sound cancelling when listening to music or show
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Lightweight with awesome sound & noise cancelation
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WHCH720N Wireless Noise Canceling Headphones are a great set of headphones. These headphones are incredibly lightweight, they feel good on your head. I can imagine wearing these on a plane and actually falling asleep with them comfortably resting on my head and ears. Set up was easy. These immediately connected to my iPhone 13. There is an app called Headphones Connect, that walks you through orientating the sound set up for optimal sound. It takes pictures of your ears. There is some true quality sound coming out of these! It really immersve. Had to update the app and headphones immediately upon syncing and it took about half an hour to complete. They came with a good charge, and come with a usb charging cable as well as a 3.5mm adapter cord to plug into. Battery life has been good so far. I would love it if it came with a case or carrying bag. Looking at others in this category i think thats the only thing missing and is easily fixed by buying your own. Overall these are quality headphones with great sound. I'm glad to have them & will benefit from their use next time I'm on a flight.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi skylord,
Awesome! We're so happy to hear your satisfaction with the great sound quality, noise canceling features, lightweight, battery life, easy setup and connectivity with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Perfect gift for my child.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints. The noise canceling is pretty solid. Battery life is great. Sony headphones usually have superior sound and these are no different. I would buy these for myself if they didn't look so weird on my big head.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great set for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure what to expect when I ordered these but they’re pretty good. The battery lasts you a long time and you don’t have to constantly charge them. They’re also comfortable and the noise canceling function is great.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrea, Awesome! We are glad to hear that you are happy with your new WHCH720! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound qualityCons mentioned:Foldability
Rated 4 out of 5 stars
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workers were really helpful since I don’t know much about headphones. So far the audio is great and so is the noise cancellation. They’re super light and comfortable. Only con is they don’t fold so it takes up a bit of space but not much of a bother.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyA,
That's great! We're glad to hear that you like the noise canceling and comfortable design of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
So good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going for the beats studios until an associate told me to try Sony & i fell inlove. The sound is clear, doesn’t hurt my head, Battery life is amazing. 10/10 recommend & the blue color is beautiful
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Giselle,
Nice! Good decision in getting our Sony WHCH720 Headphone. You will surely not regret getting this one. We're glad that you love your new Sony heaphone for its sound quality, amazing battery life and it does not hurt your head when wearing it. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony and for recommending it! - Marco
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great product overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent noise canceling headphones. They're super comfortable to wear. If I need another set again I'll be going with the sony noise canceling headphones.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Top notch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfortable, long lasting battery and very good sound quality! Noise cancellation works so well I keep getting scared because I can’t hear my roommate coming into my room.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Taylor,
Awesome! We're delighted to hear you are enjoying the comfortable fit, long battery life, superb sound quality, and noise canceling features of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! So comfy and the noise canceling great! Battery quality is really good too
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KerryW,
Thanks for sharing your positive experience with the WH-CH720N headphones! We're thrilled to hear you love their comfortable design, the top-tier noise cancellation technology and long-lasting battery life.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.














