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Customer Ratings & Reviews

Your price for this item is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2561 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,561 reviews
  • Rated 4 out of 5 stars

    WHY An App to Control?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality and the way they fit, BUT, you have to download the app to get to the real controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monsters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very good for the reason I purchased the bunch for!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nana,
      Awesome! Your satisfaction with your new headphones is greatly appreciated. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for child’s sensitivity to loud noise while at Disney World. Worked very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kpynes,
      Awesome! We're glad to hear your satisfaction with your new WHCH720N headphones. Nice to know it suits your child needs. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Amazing headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product good for everyday use especially in the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndreF,
      Thank you for such a great review! We're really glad that your new headphones perfectly matches your daily lifestyle. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best mid range over ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound for a mid range pair of headphones by sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OHMX, Excellent choice! We are so glad to hear that you are enjoying your new WHCH720N headphones! Thank you so much for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well. Like the blue color. Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, Bobcat3826!
      That's good to hear! We are pleased to hear that you are satisfied how our Sony WHCH720N performs well and appreciate the color of it. We are happy that you find it easy to use also. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    IT beats Beats!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value,better than beats but still expensive, but a good value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JabariG,
      Thank you for the 5-star rating! We're glad you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very goo sound and confort. Very good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xmenxz, Great! You definitely made the right choice. We're really happy to hear you're very satisfied with the excellent sound quality and exceptional comfort of your WHCH720N Wireless Noise-Canceling Headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for sharing your wonderful feedback! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these headphones is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rpaz,
      Thank you for your valuable feedback! We're really glad that you are enjoying your WHCH720N noise canceling headphones. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them they have excellent sound quality and good noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KennithL, We appreciate your feedback and we are happy that you like the sound quality and noise canceling feature of your Sony WHCH720N headphones. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    NICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat sound and very comfortable. Only thing keeping me from giving a 5 star is that it's not very compact for traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KMLV, Awesome! We're pleased to hear you like the great sound quality and comfortable fit of your Sony WHCH720N. We appreciate your feedback that the headphones is not too compact, but it features a slimmer and lightweight headband for portability.
      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to set up. Works great Blocks out noises

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miap, Thank you for taking the time to write such a wonderful review of your experience with your WHCH720N headphones. We are happy that you give the product a perfect rating and you appreciate the overall performance of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big bang for the bucks! Sounds great! Confortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KennethH, Thanks for the feedback. We are glad that you are comfortable wearing your new Sony WHCH720N wireless noise canceling headphones and that you like their sound quality. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It totallymatched my new e drum set. excellent and smootjh.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaI,
      Wow! We're glad that your new headphones perfectly matched your new drum set. Your satisfaction with our product is our top priority. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, would buy again. Easy to use and hookup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice JamesF! We are so glad to hear that you are enjoying your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Noise cancelling wireless awesome headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chipkost, glad you like your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted—good sound, comfortable, affordable. Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skolar,

      Thank you for the 5-star rating and we're glad to hear that you like the sound quality, comfortability and price point of the headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for what I needed. Thanks Best Buy for the recommendations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MSKS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty good the only thing that hade me return them was the fit. They have a weird wide fit to them. But overall if quality is your top priority these are pretty good for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patricia, Thanks for sharing your feedback. While we're glad that you like the sound quality, we're sad to hear that you have issues with the fitting. Adjusting the headband slider accordingly could have help resolve your concern. However, we do hope that you'd still consider our products in your next purchase. Thanks and regards, -Craig Sony_US

  • Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my daughter loves the comfort and longevity of the charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmieA, We're glad that your daughter is enjoying her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US