Customer Ratings & Reviews

Great set of Headphones! I was surprised by the bass output. Connecting with the phone and using hands free talk is wonderful. Light and comfortable. The noise cancelation is also good.

The headphone is beyond better than the more popular or more expensive ones in the market like the Beats or the apple products one. For the price, this is just exceptionally great! Good buy for us and I highly recommend it. The music quality, the crisp, the listening options and the comfort are all 5-star for me. Great product, great work Sony!

The noise cancelling / active listening feature works very well and have been amazing for gaming/listening to music. Very comfortable and highly recommended.

Really enjoying these new Sony WH-CH720N headphones! So far I’ve found them to have great audio performance and they are surprisingly lightweight. The sound right out of the box is great. But to really bring the sound to life, download and use the Sony headphone app. The additional abilities the app gives in adjusting the sound to your liking make a difference. The headphones feel nicely built and I’m really impressed with how lightweight they are. They are really comfortable and unlikely to cause fatigue from wearing them for extended periods of time. The controls are pretty standard and easy to understand. The noise cancellation works very well. This is a feature that has really improved on headphones over the years. And to be honest, with how well the cushions fit over your ears you might find you really don’t need the noise cancellation in many situations. Additional features such as hands free calling and ability to use them with the included standard 3.5mm headphone cable work great as well. A USB to USB-C cable is included for charging, but like most products these days no charging block is included. Battery life is said to be around 35 hours and I would say that’s a honest estimate. Overall these are a great set of headphones that are easy to recommend.

Got them for my daughter. They are way better than expected. The sound is definitely superb and do cancel out the noise. Super comfortable around the ears

Ver confortable and sound is amazing. I really like the color pink.

Overall, the noise canceling was really amazing and battery life too

Love it. Very light, well constructed. Excellent sound, good battery life. Recommend.

I bought these ver Memorial Day weekend 2024. They’re great with noise cancelling and having the apps for immersive audio. Photos are taken of the ear and you do need to download the apps with Immersive audio. Once you do so, holy crap is it a game changer. The music is amazing and the battery life is about 10 hours on a single charge. I HUGHLY RECCOMEND the warranty from Sony. The Geeksquad warranty is limited to what the Sony warranty offers at the same price.

Amazing sound quality. Im hearing music in ways I've never heard before, and gaming is more immersive than ever. Bass is fantastic, and sound cancelling is so good that i get paranoid about my surroundings sometimes. 10/10 sound quality. The microphone on them is practically useless, though. Works fine for making phone calls, but don't plan on using it for any form of content creation, your phone or laptop microphone will be higher quality than this audio. Ive been using them every day for weeks and just had to charge them for the first time yesterday, battery life is very impressive.

The noise cancellation on these headphones is amazing! They’re super comfortable and the audio quality is great! The battery life on these is also sooo amazing !!

I absolutely love these headphones. Purchased them last minute for a flight, and they were incredible at blocking out the airplane noise that occurs during takeoff and landing. The sound quality is perfection and they are so much more comfortable than my husband’s more expensive headset. I will always reach for these. Love love love

This was a gift - recipient pleased with comfort (large ear piece), clarity and ease of pairing. Primary use is PC/tablet/smartfone access to YouTube videos and music. Environment not noisy - so the next price-point "noise canceling" product not required. Issue with the multi-function on-off switch (used for power on/off, battery status, pairing) - ended up needing the smartphone app to reliably turn headfones off and save battery. One note - issue w smartfone connectivity: also using Dexcom glucose monitoring where historical pairing had not been cleared. Bumped up against the Bluetooth std of pairing limit - after these 100's of Dexcom pairings were deleted, was finally able to pair/connect with smartfone.

The headphones are good; it has great sound quality with both Bluetooth and the included cable, and it is comfortable to wear as well.

Really comfortable. The sound is great. They block outside sound. Only complaint is I wish they came with a case.

I bought these headphones specifically because I was traveling to Japan, 10 hour flight. I knew I needed some headphones with noise cancelling, but I did not want to spend a lot of money and these were the right price. They worked great in the plane, fell asleep with them on listening to music. Connected just fine with the in plane entertainment too. Now I use them at home when I don’t want to hear anything else. For the price the headphones did the work.

Great sound for decent price. Very light weight and feels comfortable.

These are very nice headphones, I just have some personal grievances that prevent a 5 star rating from me, would give a 4.5 if I could. I like that there is both a noise canceling and ambient sound modes. The mic quality is very good and use it often for work calls and meetings. The cups are a bit shallow so I have to adjust them from time to time, other than that I find them comfortable to wear for long hours (for work and gaming). I personally didn't like the fact that I had to download an app to use the headphones but do understand the function of the app and how its used to better the experience of the user.

This is an amazing product. Lower cost, great sound, great features with allowing sounds around you with clicking a button. Battery life is great as well.

I am absolutely thrilled with these headphones! The sound quality is phenomenal—clear, rich, and immersive, making both music and podcasts an absolute joy to listen to. The noise canceling feature is excellent as well, creating a peaceful bubble whether I’m at the gym, commuting, or working. One of the biggest surprises for me has been the comfort level. Even during long workouts, when I’m sweating, they remain comfortable and never feel sticky or unpleasant on my ears. The lightweight design makes them easy to wear for hours without any pressure or fatigue. On top of all that, I was delighted to find them in my favorite color, blue, which makes them feel even more personal and stylish. These headphones check every box: comfort, performance, design, value and durability. Truly, Sony has nailed it with the WHCH720N—I couldn’t be happier with my purchase!