Customer Ratings & Reviews

They’re comfortable, have a strong battery, and actually cancels ambient noise effectively. I replaced my Beats Studio 3 with these from Sony and I’m so glad I did. After 3 hours of gaming, still had a full charge. I can hardly hear my parents argue over them.

One side worked. Made a return. Good luck if you buy.

I bought these before taking an international trip and I really love them! They were very helpful in blocking out plane noise, and the sound was great for audiobooks and music. They seem to hold a charge pretty well and are comfy on my ears/head. I don’t love having another app on my phone for them, or having to pay for extra sound quality options, but I would recommend these.

Great sound quality and noise canceling ability. They are comfortable on my head and do not move around while also being nonrestrictive. The battery is much, much longer in comparison to the airpods I've owned previously and only need a charge every few days despite me using them for up to 8 hours a day.

Returned for skull candy evo crusher and i am so glad i did

These things are great! I'm not qualified to write a techy review but what I can say is that they drown out my husband's loud tv and everything else. Every wife should have a pair! Lol! I wish I'd bought them years ago. They are marriage savers, for sure. Sound is great and when he's sitting next to me he can't hear any sound coming from them at all. They were easy for this technophobe to connect to my devices, too. Good quality, comfortable for the price. Very happy with these overall! Ladies, buy 'em!

Excellent headphones!! This is my first Sony branded headphones and I gotta say I’m impressed!! Noise cancelling is good and the sound quality is excellent!! Comfort is top notch and I can wear them for hours without discomfort. Make sure you download the App to your smartphone!! The default sound is okay but after adjusting levels through the App the sound is awesome! Only real downside to these is that it does not include a carry case. I found a good one on Amazon for $20. Highly recommended!!

Great quality and very comfortable. Battery lasts surprisingly longer than I expected.

Early black friday sale deal that is great value, but not the best made product. Price point it is good. $89 on sale is why we purchased it. Wife will be using this while mpwing grass on our 5 acre farm. Sound bumps well and seems to hold charge for a long time.

This was a great buy for me. The sound canceling is one button. I was over a 100 ft away from my phone and the headphones stayed connected. Sound is good. Couldnt be happier.

Lightweight, noice canceling function works decently as expected. Worth the price tag for all the functions that are advertised.

Sony has long made, in my opinion, the best noise canceling headphones with their top of the line XM3 line. I have the XM3’s and they are hands down my favorite over the ear headphones. Which brings me to the new Sony 720N’s. The most important factor about these headphones is that the top-notch noise canceling that Sony is known for, has trickled down to their middle range tier. Are the 720N/s as good as noise canceling as the more expensive XM3’s? No but the noise canceling performance is pretty close. If you want premium noise canceling performance, at a less than premium price, then these headphones are very worth considering. In the box are the headphones, a USB-C charging cable, and an audio cable. A carrying case is not included. I immediately noticed how light these headphones are when I first handled the box. Once out of the box how light they are is even more noticeable. The black finish looks and feels good. I could barely tell that I had them on. It would not be accurate to describe the finish as cheap, but it lacks the premium finish of more expensive headphones and is what I would expect at this price point. As far as sound quality goes, these headphones rock! They deliver hard-hitting, full range sound. Everything you would expect out of Sony headphones. The Sony App can be used to further configure the sound and offers an equalizer. The available codes are SBC, and AAC. No APT codecs are included. Sony does include a feature called Digital Sound Enhancement Engine (DSEE), which enhances compressed sound. Battery life has improved greatly in the past few years, and these headphones are no exception. The battery power is an amazing 30+ hours. These headphones are Bluetooth multipoint capable. These Sony headphones are perfect for someone who needs noise canceling capability, but are on a budget. They are also a great choice for a second pair of headphones that can be left at a secondary location such as work, or for any other place you don’t want to take your expensive headphones.

If your antihelix stands out (like mine) i would maybe consider another pair due to the discomfort it may cause during long term usage. Another thing i noticed is that sometimes the audio cuts? which can be somewhat annoying during a jam sesh. Besides that, the quality and pricing are very good. Noise cancellation is decent. What i love the most is the battery life. Seems like it lasts a life time!

Sony offers a diverse range of headphones, known for their solid build quality and impressive sound. The model series i got stands out with top-notch noise cancellation, rich audio, and long battery life. Overall, Sony headphones often deliver a premium audio experience with cutting-edge features.

The Sony WHCH720N offers a full package when it comes to noise canceling, Bluetooth, over the ear headphones, and only one small downside stops them from being nearly perfect. On the positive side, these headphones are lightweight, full of useful tech, and sound much better than you might expect. Now what was that downside I was talking about earlier? Well, despite their light weight (or perhaps because of it), the Sony WHCH720N do feel just a little bit cheap when you’re handling them. Everything except for the adjustment sliders is plastic, which is absolutely great for saving weight, it just makes me worry a bit about how much real-world use these headphones can handle. Even though they don’t feel as robust as I might prefer, the sound quality is extremely nice for a pair of wireless noise-canceling headphones. I was pretty amazed at the balance between the bass, mids, and treble, as I expected a very bass-heavy sound signature. While there is plenty of bass, it doesn't drown out anything else; it feels controlled, and not booming or muddy. The treble is also not overpowering, as high notes never felt too piercing or harsh to my ears. Overall, I’d say that while these headphones may not appeal to true audiophiles or be suited for studio work, they sound great for listening to a wide range of music, and enjoying movies, TV, and streaming content. Now having just praised the sound quality, there is something I should note that did surprise me. When I listened to music with a wired connection rather than Bluetooth, the sound quality was considerably worse. I'm really not sure what to make of this, as I thought that using a cable might lead to better performance. Still, when switched over to Bluetooth, the sound becomes more open, clear, and less veiled than with a cable. Since the sound is better on Bluetooth, it's great that these headphones have a long battery life. Even with noise canceling turned on, these are rated for well over a full day's worth of listening time, and I barely saw the battery percentage drop while I tested these for hours. I should also mention that these are very comfortable: I was extremely surprised at how roomy the earcups were on these when I first put them on. I've worn them for 3 hour stretches at a time, but I don't see why you couldn't wear them for even longer. With the soft (and spacious) earcups and the featherweight design, the WHCH720N does not lead to much fatigue throughout the day. I’ve been using this headset with the Sony Headphones app on my iPhone, and it was a bit tricky to get set up, synced, and ready to use. Once you get it going, you're able to easily adjust which device you're linked to (you can link 2 at once), change the noise-canceling or ambient modes, adjust the EQ, turn on DSEE sound enhancement, and some other less useful things. The noise-canceling mode works pretty well, and due to the good seal around the ears, the headphones already naturally cancel out a bit of sound to begin with. I honestly don't have much to compare them to, but they tuned out so much noise at my house that I am definitely using these for my next plane flight. Ambient mode (which has 20 adjustment levels) is great for when I need to hear things that are going on around me. I was not impressed with the EQ on the Sony app (I left it turned off), nor did I think the DSEE feature made any difference at all. Still, your mileage may vary depending on what device you are using, so I suppose it’s nice to have options at your fingertips. What else can I say? Call quality was good, but for important calls, I would still trust using a wired connection with a mic versus this headset. I thought that for Bluetooth headphones, these had very good (loud) volume while listening to music. The buttons on this model are easy to use, and I could actually figure out what my fingers were pressing without having to take the headphones off without much second guessing. The adjustment sliders expand really far, so I think these will fit nearly all head sizes. This model does come with a 3.5mm headphone cable, although it is pretty plain and does not have a mic or control buttons. While the Sony WHCH720N headphones pack a punch in many areas, I was only let down by the all-plastic build that may not be great for long-term use. That being said, if you're looking for a great set of headphones that sound excellent via Bluetooth and also offer noise canceling, the Sony WHCH720N are certainly worth your time!

So far I really like them. They sound great and are pretty comfortable. I do have a few minor issues like the fact that they are just a touch to big on my head even when adjusted so they can fall off easily. But that's a my head problem nothing really to do with the headphones.

First pair of expensive (for me) head phones, sound quality is great, comfortable, easy to hook up to phone. Noise cancel and ambient sounds are distinct when in use. Have not tried the hard wire function yet. Would recommend for sure.

The battery is so good on these. I charged them over a month ago and went on 2 road trips totaling over 24 hrs and they still have charge on them.

These are noise-canceling headphones that are cheap and made by Sony. That has been unheard of until now (I believe). Out of the box, I was surprised by how small they were. It is also a different shade of blue than what is on the box. It is still a navy color but a brighter version. Inside the box, you get a USB C cable that is short (nine inches), an aux cable, and your typical paperwork. There is a piece of paper with a QR code on it so you can download the app. The app is probably the most annoying part of the setup process. I agreed to the terms/conditions, allowed the app to use my location, allowed the app to track, allowed the app to use the camera and more. I gave it permissions I would never expect to give to a headphone companion application. After five minutes of setting up my account and going through several prompts the app told me I was on the final step. I found that funny. These headphones can probably be setup via just bluetooth. However, I wanted to give the app a shot. I wanted to see what extra benefits it offers. There was a part of the app where it recommended I scan my ears to add a 360 sound feature. Sounds neat! One ear scanned just fine with my phone's camera. Took only a few seconds. The second ear was having problems being found by the app. It took me about five minutes to scan it. It was frustrating. Then when I finished the scans it asked that I download another one of its supporting apps. The only app I recongized was Tidal. Unfortunately I only use Spotify so I decided to not try this feature out. At this point I just wanted to hear music. I exited the app and started playing some. As it turns out, noise canceling was on at this point. I could somewhat tell the difference. It was indicated in the app. However, I could still hear sounds around me. Noise canceling works better when paired with music. If the music is quiet or paused you can hear the outside world. If your music is above 40% volume noises around you will be reduced or silenced completely. Anything loud, like an airplane's engines will still be heard from these headphones. I was expecting this quality when I got this pair. These do a decent job for the value. Sony is known for their Extra Bass products. These do emphasize the bass a tad. I like that. You can further improve the bass and pick other EQ options in the app. I own another type of bass boosted headphoenes and those are better. However, this particular Sony product is not geared toward that. You can be connected to two different devices at once. You have to turn on the option in the app. On my computer if I open up YouTube and pause Spotify on phone. After a few seconds I will hear the audio from the YouTube video. & vice versa of course. This works a lot quicker than disconnecting and reconnecting in the bluetooth settings. Very cool feature. The connection is stronger compared to my other pair. Every time I walked into the bathroom I would loose connection. The connection stays on for these and I noticed it works at further distances. The headphones are comfortable. I wore them for over five hours one day. I was not sweating. They did not hurt to wear for that long. The cups fold outward. I prefer they fold inward for privacy but that's fine. Better for them to fold, then to not fold. The buttons are fine. There could be more distinction between the volume and pause. Maybe they could be seperated. I would recommend this to a friend. For someone whose environments are not too loud. For someone who does not need that many features. & for someone looking to save some money.

For the sound quality, functionality, support and efficiency, these headphones are unbeatable. I wish it came with a case, but for the price, I cannot complain. I was able to find a third party case that fits really well. The noise cancellation function is way better than my previous headphone, very comfy and the sound is great as usual coming from Sony. A long lasting Battery and Multipoint connection that allows you to connect two BT devices to the Headphones, and will switch the audio with the source that is streaming the music. Once you stop one it will activate on the other, this feature can be enabled through the “Sony Headphones Connect” app, which is a wonderful tool that will keep you entertained for a while with all the settings, equalizer, 360, firmware updates, etc. My perception is that these headphones were designed to keep a simple concept with high performance, very affordable without sacrificing sound quality, and even improving many other features like the Noise canceling functionality vs its predecessors. Setup is pleasantly simple, mine came with enough Battery charge so I was able to start testing these headphones in “raw” mode, I mean without installing the Sony app, and check the sound without having any sound effect coming from the app settings. I tested with my Samsung Galaxy and Iphone 12, on both I used the same procedure, I went to the BT Setup of the phone, and on the Headphones pressed the Power button that is located on the right side and kept it pressed until the BT blue light started to blink. Then on the Cell phone BT setup the headphones should list as WH-CH720N, and that is all. This set comes with a short USB-C To USB A cable for Batt Charge, a 3.5mm audio cable for wired audio connection, and a reference guide. The Ref Guide is very condensed, however if you go to the QR it will take you to a full detail website with more in depth detail instructions. The sound is great, the bass (one of the things that I pay a lot of attention because that is my first point of check) is powerful, well defined, clean, punchy, hit the lows without any distortion even at high volume. Treble frequencies and vocals are well balanced, pleasant and not exaggerated. I played several songs from pop, rock and classical and the performance was really good, very enjoyable. Phone calls were clear and mic works great. BT Range was surprisingly wide. I went all over my home away from my phone which was BT connected without been disconnected or having any lag. Esthetically speaking they look great, and they are very comfortable. Mine are black matte finish with faux leather at the top of the headband. The ear cups are well padded and accommodate really good over my ear, with the adjustable headband. They are very light (192 grams) and can be worn for hours. Battery Life specs states that will last over 35 hours, which is a lot, I didn’t have the chance to test them that long but I have been playing music for more that 10 hours after a full charge without any sound degradation or disconnects and the Battery indicator in the app still showing more than half charge. Noise Cancellation on these ones is awesome. Very effective and feels isolated of the world while listening your music Easy to use, period. And once you install the app you will find more fun discovering all the additional functionality, it is very intuitive. One of the details that I really like (you can call me an old fashion guy, I still miss the physical buttons on my cell phone) is that these headphones come with physical button instead of touch controls. Right ear has the Volume Control, NC, and Sound Mode. Left ear has the Power/BT, 3.5mm aux in, and USB port for charging. So you can use these headphones wired or wireless, and that is something that I have always loved from Sony, the versatility that their products offer. No longer Voice instructions like other models, only beeps. Multipoint feature can be enabled through the Sony Headphones Connect App as well as the DSEE (Digital Sound Enhancement), that improves the sound, that might loose quality due to the BT compression. Finally I installed the Sony Headphones Connect app, download from my Google play, and in the apple app store. It is a great tool, you can enjoy ambient sound mode, record your activity use time, and setup 360 Reality Audio. For this last step it will show you an audio demonstration on how it would sound with and without the 360 feature. If you choose to have the 360 you will need to get the 360 Reality app as well. I didn’t enable this feature, I prefer to hear the music without any other added feature or enhancement, other than EQ, however I am really pleased with the sound quality that I didn’t need to tweak the treble or bass at all. Obviously Voice assistant can be enabled as well. Noise cancelling settings, firmware update, automatic power off, etc, are some of the settings that you can control through this Sony App. I have to say that this headphones are very easy to use, love the physical buttons back, great sound quality and affordable coming from a very reputable Brand, I am very pleased.