Customer Ratings & Reviews

I can wear this comfortably for over an hour. The sound is good. The battery life is impressive. I just wish there was a skip button on the headphones, like they have the volume button. But overall I’m very satisfied with this purchase.

These headphones are honestly the best affordable headphones I’ve ever bought. I bought these a few years ago and til this day they have worked like the day I first got them. The best thing about these headphones is that the battery will last you for days. I work out with them 5 days a week and the battery is 50% or lower on the 5th day. Mind you I am at the gym at least two hours.

I love testing and reviewing headphones. I have previously owned and reviewed 5 different over-the-ear noise cancelling headphones including B&O BEOPLAY, Sennheiser HD1, Sony WH-1000XM4, Sony 1000-XM2...plus Sony in-ear WF-1000XM3, Sony SP600N and non-noise canceling Sony XB-950B1, Sony WH-L600, and Sony WH-XB700. Some of these headphones retailed for upwards of $500. Until now, however, it was hard to get my hands on a pair of "budget conscious" over-ear noise canceling headphones I was willing to recommend. As a broadcast audio technician, I set a high standard for sound when using headphones and listen to sound and music a bit differently than the average user. Consequently, I am very picky when I review any brand/model of headphones or speakers. Clarity, loudness, bass, battery life, etc. are all important but I tend to listen for what is NOT heard in cheaper headphones. The Sony WH-CH720N, first and foremost, has better than average noise canceling and average to above average sound quality out of the box. The headphones are significantly lighter than my more expensive Sony WH-1000XM4 but also lack some of the features of the WH-1000XM4 such as "touch pad" controls, instead utilizing the less expensive and more common "button" controls for volume, skipping, etc. on the right ear cup. These headphones feel a bit more plastic than the more expensive models, but that is a fair trade-off if it brings the price down by more than half. NOISE CANCELING Working at home, listening to music with Noise Canceling turned on, I cannot hear conversations in the other room, nor the television, nor my tapping on the keyboard. Turn the NC OFF and my music becomes "background noise" to everything happening around me. COMFORT AND BUILD These headphones weigh about 2.5oz less than the Sony WH-1000XM4 (more expensive) headphones which makes them lightweight and comfortable. The cups completely surround my ears. Although mostly plastic, the headband is reinforced (likely aluminum) while the cups and pivot points are plastic. BATTERY AND COMPONENTS These headphones are rated at 35 hours of wireless listening with a 10-minute quick charge that will get you an hour of wireless play. You will need to provide the charger as the headphones do NOT come with a charger. Nor is there a bag or case for storing the headphones, something higher-end, more expensive models have included in the past. There is a USB-A to USB-C cable plus an AUX cable should you choose to use the headphones via an AUX port. APP The Sony app will allow you to EQ the headphones and tweak environment/NC settings. SOUND AND MUSIC QUALITY Out of the box the EQ is flat and the sound reflects it. Using the Sony app you can quickly select a pre-configured EQ or tweak your own EQ. I listen to ALT, ALT ROCK, ROCK, CLASSIC ROCK, METAL and HIP HOP primarily. I usually test with Pearl Jam, Twenty-One Pilots, Jimi and 50 Cent with my EQ in a "V" or "U" pattern heavier on bass and treble, and clear bass (activated in the app) set at 4. All 4 genres sound great with deep, punching bass in the alt-rock/hip-hop and tight vocals/guitars with my grunge and classic rock selections. My $400 headphones are just a bit more robust and crisp with vocals but at half the cost, the sound quality of these headphones, once tweaked, is a 9 out of 10. When used for calls, clarity of voice and audio is above average. I highly recommend the Sony - WHCH720N Wireless Noise Canceling Headphones. The only concern I would have is the "plastic" factor for anyone who is rough on headphones--constantly taking them off/on, putting them in a purse or backpack, etc.

Love the quality. Color looks cool. Only thing I would change is that the arms don’t bend or fold so you can’t condense them for storage or traveling.

Sony - WHCH720N Wireless Noise Canceling Headphones The Sony WHCH720N headphones are light weight and fully functional. For their price point I don’t think you could get a better set of headphones. The buttons on the earpieces are clearly marked and well thought out. There is a raised dot on the left earpiece as well as one on the volume up button, this makes it a bit easier to find the function you want. Charging is done using a USB-C cable. One is supplied but completely worthless because it is only 9” long, not joking, from end to end it’s 9”. I fail to see the point in supplying these extremely short charging cords. The headphone cord is better at 49” long but is made of a soft rubber that catches on itself at every opportunity. The headphone cable is also audio only, no mic connection. I think this was done because the headphone jack on a phone is a thing of the past for the most part. Noise canceling is very good and with the press of a button you get ambient sound as well, very handy. Using them listening to music at normal levels for 8 hours only pulled the battery down to 80%. This makes them a good option for all day and more use without interruption. The Bluetooth connection worked well out to 40’, this is also very good. There was no carrying case but not really a drawback as you will be using them most of the time. The included instructions are a bit confusing as the box is stated to be made for iPhone but they work well with a PC or Android phone as well. The Sony software is available on Google Play Store for Android. The call quality is excellent with no tinny sound or echo. When a call comes in a press of a button answers the call, and with noise canceling in effect they sound better than the phone pushed to your ear. There seems to be a bit of confusion with Bluetooth connections. Although they do connect to 2 devices at once they get really confused as to what device to work with. I’ve found it’s better to disconnect them from the device not being actively used. This allows the device being used to have full control over the sound quality and volume. This is no doubt a software issue and I expect it to be resolved in the next firmware update. I did update the firmware through the Sony APP but it was not resolved yet. Give it some time and maybe they’ll get it fixed. If this is a deal breaker for you, you may need to look at a higher priced option from Sony. I have 3 other pairs of Sony Bluetooth headphones that do not have this issue. That’s why I think they’ll get it fixed soon. All in all, they are a great pair of noise canceling headphones with plenty of features for a really good price. One final note. They are stated on the website to be black, mine are dark blue. Not a negative at all, I really like the dark blue color.

This is playing off the iconic Sony's everyone knows that has been around for years and there's a reason for that! Sony knowing this and went ahead and put together a winner of a set of cans here in my opinion. I have quite a few over the ear and in ear headsets with noise cancelling and long story short, is not the best, but for the cost, it's dang near it! The unboxing is super clean and simple. It's flatter and smaller than expected when I got mine in the mail. The reason is because there is not case or tote bag. No the do not fold in, but like the older models, they do lay flat. I went ahead and bought a cheap case. Which leads me to the the included usb c charging cable and 3.5 plug you can use if you still happen to have a device that can use a headphone jack. In order to pair them to your device, you have to of course, download their app, which is really good and has EQ settings and has a few tools to customize your listen level. Also there is an auto ambient setting which I was curious about because based on the app, the headphone/app combo can learn where you are and adjust the ANC or transparency. Of course you can manually swich these settings off and on and turn whichever option you want on a whim, but it was cool that it can do that. I mean most of us will be either using this on a bus or subway. Or even just lounging at home doing house work cleaning and such. The battery is stated for 35 hours from what I recall seeing. That's nuts! I mean these are super light but the build is not cheap fealing either. I know people like to feel heft in quality products, but think of a well made product but with light weight, quality feeling materials. I mean even the ear pads are nicely done. Not too soft, but not too hard either. As for the size of the ear cuffs, it fits my average ear fine, but I can feel my ear lobes hitting the mesh inside at times when putting them on. The first time I turned these on, I went to my personal downloaded music and then when to the streaming services to get a range of differences of what each would sound like. Thankfully, it was not much of a difference. But if you try the Sony 360 sound app with their sample song and video, it is pretty amazing. I was impressed on how these sounded right out of the box. I normally break them in within a day but these didn't really need that much breaking in. It just sounded great with everything I have heard with it so far. Would I recommend it? Heck yes! I got the blue one, which is dark navy, but I think offers in black and maybe white? Check online or at your local BB for that. These have won me over and will be my next travel set for sure!

The Sony WHCH720N Wireless Noise Canceling Headphones are a great budget, over-ear headphones option with great noise-canceling capabilities. With a no-frills design, the headphones look sleek and simple with hardly any branding (which is a big plus in my book). Tactile buttons on the headphones include a power button, volume controls, and a multi-function button on the right ear cup. The multi-function button can be used to play/pause music, answer/end calls, and activate voice assistants from your device (an iPhone 14 Pro in my case). The left ear cup houses the 3.5mm headphone jack and USB-C charging port. The ear cups are pretty comfortable as I had no issues wearing them throughout the entirety of a 3-hour flight. The ear cups do fold flat, making the headphones easy to transport in a backpack or bag. I wish it came with a carrying case, but I guess for the money it's to be expected. While you can connect these headphones via hardwire, most folks, including myself, will likely use Bluetooth. These do come with Bluetooth 5.0, so your connection should be relatively reliable and stable. The headphones feature active noise canceling technology with two modes: one for blocking out ambient noise and one for blocking out wind noise. While the ANC on these headphones is not as effective as some more expensive options, it does a good job of reducing background noise in most situations. The headphones also feature an ambient sound mode, which allows you to hear external sounds while wearing the headphones. This can be useful if you need to be aware of your surroundings while listening to music or taking calls. Battery life on the WHCH720N headphones is excellent. It supposedly can last u to 35 hours, but I have not had to use them continuously for that amount of time. I have charged them a few times just to make sure I had enough power for my day and travels. With that said, they've performed well in terms of battery life and I'm sure they'll get at least 20 hours. In terms of sound, the WHCH720N is a pretty a solid performer for the price. The headphones have a balanced sound profile, with clear highs, mids, and bass. The bass is not as punchy as I would personally like, but it still has a good punch. The headphones also have a good microphone for taking calls. I was able to talk with a friend for a few minutes at the airport and I did not seem to have any issues hearing them and with them hearing what I had to say. Overall, if you are looking for a relatively affordable over-ear headphone with noise cancellation, then the WHCH720N should be a pretty solid option. They look great, feel comfortable on your ears, and do a great job at blocking out the outside world while delivering good sound.

I never knew there was so much technology they could wrap into a pair of headphones, but Sony is definitely pushing the limits with this set. I've had noise canceling headphones before but nothing really prepared for where the tech has gone. First, the package they come in is very simple and efficient without being flimsy. It's an easy open box with a nice design that lays out to an open presentation. No digging or dumping of the headphones nor the cables. Inside is fairly basic, the headphones of course, and a couple cables. A USB-C charging cable and an audio jack cable. I have anything that has an audio jack anymore, but it can prove useful if you want to use the headphones and run out of battery. The USB-C charger is the expected norm so it's nice to seem continuity. A little quick start pamphlet is also included, but it's not really necessary because everything is pretty evident. The headphones are pretty comfortable, over the ear with an adjustable head strap. All pretty standard and expected. I have a fairly large head and I still have a little bit more room for adjustment if I need it. All the plastic seems to be solidly made and I don't have any of the cracking or stress sounds you often hear with over this style. The buttons are easy to find and use as well. I synched it to my iPhone via Bluetooth without any issues. The headphones told me they were in Pairing Mode and showed up on my phone as an available device. After they connected, the first nicety popped as I was told the utilize an app I didn't have installed and asked me if I wanted to go to the store and install. I did and it installed without issue. Upon opening the Headphones Connect app, it found them and walked me through setting them up. I answered some basic questions and configured it to let it do pretty much whatever it wanted to do. It said it had adaptive noise canceling and would predict what I was doing in an effort to adjust settings dynamically. This was new for me so I let it and decided to test them out. When I put them on, the noise canceling kicked in and did a pretty good job of blocking out ambient noise. That's what I expected so I wasn't too shocked or impressed. I walked outside and started moving around to see what adjustments it would do. It recognized I was walking and continued to filter out the majority of those intrusive sounds. Nice, but I didn't really think it was being tasked too hard with lots of different noises. I decided to really test it and got on the riding lawnmower while listening to an audio book. The narrator was crystal clear as I got onto the mower, but as soon as I started it I couldn't really hear it at all. I went to adjust the volume, but before I could the mower noise started to filter and the audiobook became clearer. By the time I put it in gear, I was able to clearly hear the narrator and barely hear the mower (it didn't mute the mower, but it dampened it enough for me to focus on the voice). That was impressive. I started mowing and checked the app and it had changed to cycling as my activity. I didn't expect it to say mowing, but was happy to see it knew the different between walking and riding. Here's the one glitch or fault I had with the headphones. About 20 minutes into mowing, the noise canceling just turned off all together and I was inundated with the sound of the mower. I couldn't hear the book at all. I opened the app and tried to tell it to adjust or return to previous settings or anything, but couldn't manually override it to the quality that it had automatically adjusted. I was about to write them off as flawed when it re-adjusted and everything went back to glorious silence and an audible narrator. I continued mowing for another 40 minutes without any other interruptions. I'm tempted to give them 5 stars because they sound great, are pretty comfortable (the top of the band is a little uncomfortable on the top of my head), and they do a great job at adaptive noise canceling. However, if the app can drop out and I can't override with the same quality then I have to wait for them to automatically adjust each time instead of starting at a known point. I'm hoping some app upgrades will address that one issue, but I wouldn't hesitate to recommend them exactly as they are to everybody I know.

Sound quality is excellent whether the noise canceling is on or off. I tested these out in a hotel room, sitting at the desk next to the AC, and the noise canceling completely eliminated the surrounding noise. I assume performance on a plane is similar. One detail I am happy about is that using noise canceling is comfortable regardless of the setting. I own a pair of headphones from a competitor, and they create uncomfortable pressure on my ears when not flying in a plane. I do not have discomfort with these. Another nice perk is these are extremely comfortable to wear for long periods of time, and the battery life is massive! I have been wearing them for a few hours per night for the past few days and have only dropped the battery by about 10% (with noise canceling turned off for most of that time). The app on the phone has some nice features, including adjusting the Equalizer, adding a bass boost, adding more devices, and updating the software in the headphones. Sadly, there are a few glitches that I am hoping another software update will fix. The headphones are randomly disconnecting from time to time. Sometimes they maintain the connection for hours at a time, and on a few occasions, they dropped the connection multiple times in an hour, as I was sitting at my computer, listening to music. While they can be simultaneously connected to two devices at once, it is not as seamless as I hoped. If I am listening to music on my computer and I get a text or phone call, I do not always hear the alerts in the headphones. It appears that the headphones play whichever device starts playing first and do not always permit interruptions, even when I really wish I had received them. If I stop the audio from one device, the headphones will then allow audio from the other device. In a perfect world, I wish they allowed both simultaneously, but that is probably a big challenge and not always desired. When using them as a headset for phone calls, my friends report excellent sound quality coming from the microphone. There are two cons I am really not happy about. First is that there is no case included. I am terrified to travel with these without a case because I am afraid they will break in my carry-on bag. I have cheaper headphones that come with a case, and if cost is an issue, I would rather pay more and have the case included. Thankfully, cases are being made for these, so I have one on the way. The second major con is the signal range. I listen to music on my computer nonstop while working at home. My apartment is small enough that I can usually wander to any location with Bluetooth headphones and still have signal. The range on these for me is only about 20 feet, line of sight, which is much less than my other headphones. If the signal is weak, these headphones immediately disconnect and will not reconnect until I manually tell my computer to do so. My other headphones have no problem until I am a good 30+ feet away, with multiple walls in between. They also reconnect automatically if the signal is dropped. This might be something they can change in the software as well, so fingers are crossed. Obviously, this is not an issue if people only use these connected to their portable devices or they never have much distance between the headphones and the device. As I said in the beginning, the sound quality is excellent. As an adult, I am really happy with the performance. I get plenty of bass, but I also hear crisp highs without a problem. I have listened to a variety of music genres, and I am satisfied. Based on that, I would recommend these to a friend as long as they do not need a long range ie wearing them while cleaning the house. I remain hopeful that the other problems will be fixed with a software update. Because they have not been fixed yet, I only gave four stars.

Review for: Sony - WHCH720N Wireless Noise Canceling Headphones - Black These noise canceling headphones are a pleasure to wear. They are comfortable and lightweight with a nice seal to keep out the world - if you want to. That is, the noise canceling feature works extremely well, but also has an “ambiant sound” setting that allows you to hear what’s going on around you. Great for commuting, this feature lets you catch the train announcements and keeps you aware of your surroundings while walking. The controls are simple to use, with a single power button on the left side and noise control and volume and play/stop on the right. If you download the Sony app (and you should!) you get more precise controls, like an equalizer that you can tailor to your listening preferences, or a slate of equalizer settings for different types of music or voice. You can even even power down the headphones using the app. The headphones allow the use of multiple voice services, including Siri, Alexa, Hey Google, and others. Taking a phone call is easy and works well with the “beam forming mic” that picks up sounds coming from your mouth instead of your entire environment. Remarkably, the headset is rated to last 35 hours on a charge. I haven’t played them that long yet, but after many hours of use, the voice prompt (accessed by touching the power button while on) stills says “battery fully charged!” Quick charging gives you an hour of use after only three minutes! How’s the sound? Really nice! Crisp treble and voice with excellent bass response not possible with other kinds of headsets like earbuds.

I have spent years fighting to find a decent pair of bluetooth headphones since no phone manufacturer wants to make a decent phone with a jack anymore (which is endlessly stupid, but I digress). I have tried everything form fancy expensive Galaxy Buds to a myriad of budget options, and all have the same problems. Flawed connectivity, noticeably glitchy, slightly reduced sound quality. These finally fix it. The inclusion of an option to use a headphone jack on devices that let you is a great feature. Along with multipoint connect. They fit perfectly around my skinny neck (your mileage may very on that), so travel with them is a breeze. And for the sound quality, these are absolutely the best headphones for your money. I was loathe to go to overears full time because I like being able to take one out to hear my surroundings, and every noise passthrough I used before was sucky. (usually the outside noise obnoxiously trebley). Not with these. I actually go to concerts to listen with my headphones on because it actually makes the concerts sound better than with no headphones. Extremely convincing, near perfect noise passthrough. The app is easy to use and has a great selection of features: from custom EQs, to adjusting the noise pass through, to other various quality of life settings. The 3D adaptive sound feature is great, though a little tricky to set up at first, and noise cancellation is very good, though not the best in the world. The battery life is also almost unbelievable. I use these headphones a lot--sometimes all day--and I still only have to charge them once or twice a week. Multipoint connection is also a very nice plus if, say, I am working at my computer and still want to be able to answer phone calls hands-free.

The Sony 720N offers superb sound quality with amazing comfort at a price that wont break the bank. The ANC features allow you to drain out unwanted background noise and submerse yourself with a nice Ebook, Podcast, or song. The Sony wireless headphones offer everything you would expect to get from a wireless set up. Easy connectivity can be made through either the app or your techs bluetooth setting. The earcups are extremely comfortable and combined with the long battery life will help keep you in the mix for as long as possible. Speaking of which this headset offers about 48 hours of playlife with ANC off and Claims 35 hours with ANC on. The headphones offer quick charge time capablities, and while i didn't try out all different times what i can say is that on a battery with only 10% life left i charged the headset for 10 minutes and got 50% life back which would equate to roughly 40% in 10 minutes. The frame has a very durable design and flexes with such easy that not once was there any cracking or creaking noises which should help to give you more structural longevity. The built in mic means you can take phone calls or be a part of voice chat without having to grab your phone. Voice quality is very good and while the headset does do a decent job filtering out background noise you need not worry about back ground noise drowning out your voice unless its wind noise. Noise canceling on the Sony WHCH720N is probably some of the best out there. Noise pollution does not completely go away however it becomes so distant that once sound is played through your headset its as if it completely vanishes. Speaking of which sound quality on this headset is phenomal however where it really shines is through the app. The app has so many advance features to enhance your spatial audio or 360 sounds. What i will tell you is that out of the box the sound quality is ok, after downloading the app and adjusting my outputs quality greatly improved. And while some may not pick up on this, but once burn time (or break in) was achieved audio quality improved noticeably. For what this headset offers and the price point in comes in at, this is a easy buy

They're better than I expected, easy to use and connect. The only thing is I don't recommend them when you exercise because the sweat deteriorates the imitation leather.

These headphones are incredible! I got them while they were on sale for $120, and they were so worth the money. I had new neighbors move in, and they were so loud at night and during the day (I telework most days) and I was becoming miserable because they made focusing on work hard and at night were messing with my sleep schedule. I tried lots of things to resolve the issue (my air pods, white noise okay night, silicone ear plugs, etc.), but nothing seemed to help, either it would help with higher frequency sounds like their voices, or it would help with lower sounds like the bass of their TV/speaker, but not both. I got these headphones as a last resort, and they are amazing! They were being super loud the other day, I put these on, turned on ANC, and couldn’t hear them at all. Even without playing music! My roommates also have Fridays off (I unfortunately don’t), and sometimes could be distracting from work even with my door closed, I wore these one Friday morning and didn’t even realize they were both awake and in the kitchen (with my bedroom door wide open) till I took the headphones off! Absolutely amazing! Now the downsides/reason for 4 out of 5 stars? For one, the bass on these is super boosted (granted that’s in the name), however you can adjust that in the app so that’s not much of an issue honestly. The real downside is these are a tad large/better for larger heads, they’re not the comfiest (they can kinda hurt the top of your head over time, but I find I can fix this if I put a scrunchy or something cushiony on my head under the part that rests on the top of my head), and they’re also kinda ugly (honestly might just be my opinion, they’re def not as cute as the Apple ones or Bose ones). However I don’t plan to wear them out, so honestly all those things I don’t mind, it would just be things to be aware of! Also probably not the best for the gym if you have a small head, they’d probably fall off with certain movements. Additionally the microphone is actually very good, as long as you have ANC activated, otherwise I have been told it sounds like someone is crinkling a wrapper constantly in the background. But overall, if you are dealing with loud neighbors, telework in a noisy situation, etc. these are amazing (just maybe wait for them to go back on sale again)!

Love! They are comfy, the battery life is good and the color is great. My only complaint is that they don't connect to my phone.

Headphones work great and have good sound quality. Very comfortable too. Great value for the money.

Comfortable, easy to use, noise cancelling and sound quality is great. All good things!

The WHCH720N Wireless Noise Canceling Headphones are Sony's low-cost ANC Bluetooth headphones, but they deliver sound and customization that punches well above their price range. I've tried these headphones on all kinds of music as well as phone calls, and found them to be a very decent set for my needs. When the EQ is dialed in, the bass response keeps things tight and well-rounded, and the trebles get plenty of separation and space to live in. The headphones are lightweight with a battery that holds enough juice for many hours of listening. The ear pads are very soft, and stay comfortable during long listening sessions. as a person who wears glasses, I value that comfort a lot. The ANC isn't as complete as you'll get with a higher-end set of headphones, but it's totally reasonable, and with music playing—even at not-too-loud volumes—the sounds of the world around you disappear. The WHCH720N's also pair with Sony's "Headphones connect" mobile app, which offers tons of additional functionality. Of course there's custom EQ and firmware updates, but you can also use the app to configure spatial audio and other enhancements that intelligently learn your listening behaviors and tune the sound to you. My few gripes with the WHCH720N are these: they're lightweight to a fault, and feel just a bit fragile. There's also no way to fold the headset up into a smaller form. The cans swivel and the headband adjusts, but they don't offer the portability that some people may demand. Adding to the problem of portability, they don't come with a carrying bag, so if you want to take these on the go, consider getting a case or be ready to wear them around your neck when you're not listening.

Good quality sound, but a little too heavy. I would prefer if they were a bit lighter. Connects easy and battery is good.

Sony is one of my favorite brands; and I’ve never gotten a dud, be it TV, BD player, speakers, etc. The WH-C720N headphones uphold my confidence in Sony. When removing them from the box, you’ll quickly discover how lightweight they are. That and the ergonomic over the ear design make for excellent head/ear comfort. I wear hearing aids, so in-the-ear buds aren’t an option. Charge the battery, and you are all set. My music source for these phones is one of my Echo Shows, and the Bluetooth pairing was done in seconds. Choosing a mix of music types, I put the phones to the test. From first to last, the sound was great. Channel separation and balance, as well as clarity are superb. I was hearing musical voices that I had not heard previously, even with hearing aids. In addition to the excellent sound, there are more great features. Noise cancelling isn’t 100%, but I’ve never had phones that were. That said, cancelling is at an acceptable level. A full charge provides a lot of listening time. The longest consecutive time I’ve used the phones was about 45 minutes, and there was still power to spare when I shut it down. The Bluetooth connection works so well that I can roam all over my two-story house, out on the deck, and in my yard. If connected with a mobile phone, making/receiving hands-free phone calls is no problem. Sony scores with another winner. When the weather is nice, I look forward to a lot of deck time with these headphones playing my music. They really fill the bill, and at an affordable price. Get yourself a pair and enjoy your music indoors or outdoors.