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Customer Ratings & Reviews

Your price for this item is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2564 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,564 reviews
  • Rated 3 out of 5 stars

    good headphonss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i dont like about them is that they bleed when you have ur volume up half way and the noise cancelation isnt the best. & they dont fold nd it doesnt come with a case But other than that, they are super comfy and love the sound and super lightwieght!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hiwot, Thanks for the feedback. While we're glad you like the sound quality and lightweight design, we're sad to hear that the sound isn't good when you raise the volume. Make sure to keep your device up to date to avoid any performance issues. Make sure to use the Sony Sound Connect app to customize the audio settings to work with your headphones. Unfortunately, it does not fold and no case is included in the package. However, the earcups are also designed to swivel and fold neatly into a carry case along with the cable for easy storage and portability. Regards, -Craig Sony_US

  • Rated 5 out of 5 stars

    GREAT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Love the sound, and the noise blocking. Use in the gym, on the plane, easily connectable to devices. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DarynF, Thanks for your feedback. We are thrilled to hear that you love the sound quality and noise canceling feature of your new Sony WHCH720N headphones. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    My favorite ones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones. They block out the sound with out having to have the volume up loud. They are comfortable and not too soft or too stiff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CameronS,
      Perfect! We're thrilled to hear your enjoyable experience with the amazing noise canceling features and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Get one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones I’ve ever used. I like that you can use it wireless and with the cords.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristineT, We are thrilled to hear that your Sony WHCH720N headphones are the best wireless headphones you have ever used. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair for working out and doing the job to camel out anything else. Perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AriannaJohnston We're glad that the headphones work great. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Good Value but I can't use them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found I can't use headphones of any kind because they plug my ears even at a very low volume. Otherwise they worked great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thanks for reaching out. While we're glad that your headphones work, we're sad to hear that you are having trouble wearing headphones. The WHCH720N headphones are headband type of headphones that has ear cup that cover your ears unlike the earbuds that you insert into your ears. Let us know if you need assistance with anything so we can assist. You can reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thanks and regards, -Craig Sony_US

  • Rated 5 out of 5 stars

    These are fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the skullcandy evo crushers but they made my head hurt. These are very comfy and sound great. Highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gray,
      Excellent choice! It's nice to hear you like the comfortable fit and great sound of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and affordable headphones that have excellent battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chemin, Glad you like your new headphones . Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife she loves them sound quality is crisp and noise canceling is actually noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianM, Awesome! We are glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pair great and have a great battery life. Have used them for four days and haven’t needed to charge once.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user820427,

      Perfect! We're glad that you like the connectivity and battery life of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent headphones for the price. Only thing I will say is that it is falsely advertised as noise cancelling when in reality it’s more like ambient noise. Also there is some sound leakage so if you like to play your music loud then people around you will def hear it. But I still like them regardless because of how comfortable and lightweight they are, I can’t even feel them on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User837392,

      Thank you for the review and we're glad to hear that you like the comfortable design and price point of the headphones. We're sorry to hear if you're not satisfied with the noise canceling of the headphones. We recommend using the Sony Headphones Connect app to adjust the noise canceling effect depending in your preference.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/software/00269130

      Also, make sure the earpad covers your ears completely. Adjust the length of the headband so that your earpad covers your entire ear. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    just what i needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great. no more wires. comfortable for long periods. I do not know the range they have yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregorysM, We are glad that you now have a great pair of headphones. Thank you for your purchase. Enjoy your music! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected for a good price too. Good noise canceling and sound quality is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user952438, We are glad that you like the sound quality and noise canceling feature of your new Sony WHCH720N headphones. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. always its a pleasure buying with best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosL, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sounds great. The color is exactly what I wanted. Sounds clear. The battery last long

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kellybird,
      Awesome! We're glad that your new Sony headphones perfectly suits your needs and expectations. Nice to hear you are enjoying the great sound, color, and long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Quality headphones!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my teenage son! Very comfortable and flexible. Hours long charge! Great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QueenB, That's great! We are happy to hear that our WHCH720N wireless noise canceling headphones are perfect for your teenage son. You chose the best for him. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones have AMAZING sound, super high quality feel, and are very practical for any situation that requires music! :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user332949,
      Perfect! We are grateful to hear your enjoyable experience with the amazing sound quality and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones, i love them. They are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luzzy,

      Great! We're thrilled that you like the comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good pair of headphone ms for a very good price! Highly recommend to anybody in the market looking for a decent pair!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kinghuncho907,
      Thank you for such a great review and recommendation! We're delight to hear you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    winner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for husband as gift and he loves them. Good sound quality and noice cancellation,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JulieA, We are glad that you husband loves his new Sony WHCH720N. You chose the best for him. Thank you for trusting Sony! Vincent Sony_US