Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,490 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were exactly what I was looking for. Extremely comfortable over-the-ear fitting, easy controls, and fantastic sounds quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CorrieB,
      Awesome! We're glad to hear that your WHCH720N headphones perfectly suits your needs and expectations. Nice to know that you are enjoying the fantastic sound quality, comfortable fit and easy controls of the unit. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Hands down Best we've owned.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of several we have purchased. My kids and I each have a pair. I do construction work in mine and they've saved my head countless times, as well as providing excellent noise protection. My kids put a solid 80 hours a week use, for years on these. The only weak point is the swivel, but it took 2 years for that to fail. So I'd say these are a solid choice. 100% our go to headphones. I have a set of Bose, as a comparison, these may not have the sound clarity, but they fit better and stay on better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GiniH

      Thanks for sharing how our WH-CH720N headphones have become an indispensable part of your family's daily lives, from construction work to years of heavy use by your kids.

      We're delighted they've provided excellent noise protection and proven to be such a solid, reliable choice, consistently outperforming others in fit and stability. It's fantastic to hear they are 100% your go-to headphones, even with the swivel being a minor weak point after two years of incredible service.

      We truly appreciate your trust in Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Next best thing to Bose

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite pair of headphones I’ve bought in years. They charge quick, they have excellent sound quality, they have lasted me over a year and they’re comfortable. It’s a shame they raised the price but they are definitely worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KatherineO,

      Thank you for choosing Sony!

      We're elated to hear that your WH-CH720N headphones have been your favorite in years, providing quick charging, excellent sound quality, durability, and comfort. Your thoughtful feedback about the value despite the price change is greatly appreciated. Thank you for sharing your experience with us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 3 out of 5 stars

    Decent quality for 1st pair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the lightness of them but wish the noise cancellation was better. I don't feel that they really do much in that department. Sound quality is great and so far no pain around my ears or on my head while wearing them for longer periods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones, great sound quality and price. I bought mine back in August and they still work wonderfully. The battery life on these is still very surprising, since I haven't had to recharge them yet. I use them every other day for about an hour or two, so do with that what you will. Definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yazmin,

      That's great! We're glad to hear that you love the sound quality, price point and battery life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wife loves them

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these headphones. No problem's at all and they fit well. The sound quality is great. Bought for the noise cancelling for a really long plane ride and it was better than expected. Good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Colludium, We are glad to hear that your wife loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a roommate in a house with others. I needed these so I could watch my TV as loud as I like and not bother anyone. They do exactly that. Great sound, and comfort. Easy to link up with my TV as well. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasM, we're glad you like the ease of setup, sound quality and comfort of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Did the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older pair of these for use by my elderly parents that have hearing issues. Installed easily and are making a difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your thoughtful review, DaveE!

      We are very pleased to hear that the new WH-CH720N headphones were able to easily replace an older pair and are already "making a difference" for your elderly parents who have hearing issues.

      The clarity, comfortable fit, and the ability of the headphones to enhance audio for better listening are key features, and it's incredibly rewarding to know they are proving beneficial for their specific needs. We're also glad the installation process was simple!

      Thank you again for choosing Sony to help improve their listening experience.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and are super comfortable. Super nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good buy, in my opinion. At the beginning I had difficulties tp figure out how to get the connections with each the phone or Tablet. For that I had to go back to the shop, where I purchased it. After the help from a friendly and Supportive woman from the technic help, I get all connections with each Equipment. Thank you for the offer on the Laborday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wager,

      We're so glad to hear that! Thank you for giving us 5 stars and sharing your experience—We hope you’re enjoying both the easy connectivity and the comfortable, lightweight design that makes the WH-CH720N a great choice for everyday listening.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No complaints!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these for our daughter's birthday. She is picky on how headphones feel on her ears, and she loves these. The sound and connectivity are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Valerie, we're glad she loves her new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Exceptional Sound Quality: This suggests the headp

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Sound Quality: This suggests the headphones deliver a rich, clear, and detailed audio experience, potentially with good bass and treble response. Long Battery Life: This means the headphones can play music or podcasts for extended periods on a single charge, which is great for long commutes or travel. Comfortable Design: This indicates the headphones are designed to be comfortable to wear for extended periods, with features like plush earcups and a lightweight design. Effective Noise Cancellation: The noise cancellation feature is a key selling point, as it actively reduces ambient noise, allowing users to focus on their audio without distractions. Ideal for Loud Environments: The combination of strong noise cancellation and high-quality sound makes these headphones a great choice for use in noisy environments like airplanes, trains, or busy cafes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bluetooth Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my Dad for a flight to Alaska. He has hearing aids so he needed the over the ear headphones. He loves them. He not only used them for his flight but he uses them for multiple other things as well. They work very well and pair with his phone. They were a great purchase especially for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FARRAHL!
      We feel privileged to know that the WH-CH720N headphones were such a great gift for your dad's trip to Alaska. It's so wonderful to hear that they were a perfect fit for his needs, especially with his hearing aids and that they're working so well for him every day.

      We designed them with Digital Noise Cancelling to help with things like a noisy flight, and multipoint connection for easy pairing with his phone and other devices.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Purchased for my father. He is enjoying them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarryH,

      That's great to hear! We are so glad that your father is enjoying his new WH-CH720N headphones and that they are comfortable for him. We truly appreciate you sharing this with us.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Nothing like Sony for music fidelity

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and quiet. Look good - simple and elegant. Great sound quality with a decent battery life. Not much to complain about here, just straight forward, good quality wireless headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, techlover!

      We are so pleased to hear that you are thoroughly enjoying your WH-CH720N wireless headphones. It’s wonderful to know that you appreciate the light and quiet design, as well as the simple and elegant look.

      We are especially glad that you are impressed with the great sound quality and the decent battery life. We designed these headphones to deliver a straight-forward, high-quality audio experience, and your feedback is a wonderful validation of that effort.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling headphones needed for long drives to focus on school subjects. Comfortable and lightweight. Good choice for a reasonable price with above average sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DB902, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it so much this device Sony - WHCH720N Wireless Noise Canceling Headphones - Blue, when she is using it and because of the wireless connectivity she can move around while she is attending online classes and listening to her favorite music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Peace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, these headphones are the best. I bought them for my husband so he could watch tv and the rest of us can do what we want. They work wonderful and very sleek looking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI GeorgiaM,

      That is fantastic to hear! We're delighted that the WH-CH720N Wireless Noise Canceling Headphones are working wonderfully for your husband and providing quiet for the rest of the household. We also agree they have a very sleek look!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Lightweight and nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, not *too* expensive, help me to focus at work. I wear these constantly and have even connected them to my TV via Bluetooth. Decent battery and relatively quick charge. I recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimm, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for your recommendation and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Can't beat Sony quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for our teen daughter. Chose these over the other brand as Sony products have always been a top pick for years and years in our family!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferP,

      We are truly heartened to learn that Sony products have been a top pick in your family for years and years, and thank you for choosing the WH-CH720N headphones as a Christmas gift!

      We are honored by your family's continued loyalty and are thrilled that you chose us over other brands for your teen daughter. We hope she enjoys the great sound and comfort of her new headphones!

      Thank you for your five-star review and for trusting Sony!

      Regards,
      Dominick Sony_US