Customer Ratings & Reviews
- Model:
- WHCH720N/P
- |
- SKU:
- 6620465
Customer reviews
Rating 4.6 out of 5 stars with 2489 reviews
(2,489 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best budget headphones for you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent budget headphones with great noice cancellation and great sound design
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Preston,
Thanks for sharing your experience! We can't be happier to hear you're enjoying the great noise cancellation and sound quality of the WH-CH720N headphones.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Rated 5 out of 5 stars
Did the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older pair of these for use by my elderly parents that have hearing issues. Installed easily and are making a difference.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your thoughtful review, DaveE!
We are very pleased to hear that the new WH-CH720N headphones were able to easily replace an older pair and are already "making a difference" for your elderly parents who have hearing issues.
The clarity, comfortable fit, and the ability of the headphones to enhance audio for better listening are key features, and it's incredibly rewarding to know they are proving beneficial for their specific needs. We're also glad the installation process was simple!
Thank you again for choosing Sony to help improve their listening experience.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Pretty in pink!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very light and quiet. Looks good - simple and elegant. Great sound and decent battery life. Not much to complain about here, just straight forward, good quality wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello techlover!
Thank you for your thoughtful review. We are really happy to hear that the WH-CH720N headphones are hitting the right notes for you with their light design, elegant look, and solid sound quality.
These headphones also come equipped with features like active noise cancellation and quick charge capability, making them a reliable choice for everyday use.
We appreciate you choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Love these headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these headphones for over 2 years now and they are still as good as new. I use them almost everyday and have zero complaints.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamanthaB
We are delighted to hear you've enjoyed such incredible longevity and performance from your WH-CH720N headphones over the past two years! Your feedback on their everyday reliability truly validates the quality and durability we strive for in our products.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Fit
Rated 5 out of 5 stars
Sony Comfort has improved over the years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set of Sony earphones over many years. They have a comfortable fit on the head without being loose. I take naps some days listening to cool music and forget they are on my head.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suzi, Thank you for sharing your thoughts and experience using your WH-CH720N! We're glad to hear that you are comfortable using your new WH-CH720N headphones and you appreciate the noise canceling feature and sound of it. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. Thank you for trusting Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
My son loves these
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great quality headphone, great sound for music or streaming, and the battery life last for weeks!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Inkyshaw1, Awesome! It is really wonderful to know that you had a great experience with your purchase. Enjoy your new Headphones! Thanks for choosing Sony! -Jess
Rated 5 out of 5 stars
WOW!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a part-time landscaper that was looking for some earbuds or headphones that have good ANC, quality sound, and decent volume. Let me say that I found what i was looking for when I bought these headphones. I cut grass with a zero turn mower and these headphones almost completely cancel that noise of the lawnmower while wearing them. I cut a yard twice because i was so engaged with the sound coming from these headphones. If those other more expensive headphones can offer a better experience than these, I guess I will never know bc these are absolutely perfect for me.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, one of the best noise cancelling headphones
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Daughter loves them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is based on my daughter's opinion. She purchased the headphones. She seems to really like it. The battery life is excellent and so is the sound quality.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi acdisneyfan, We are glad to hear that your daughter lovers her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony Noise-Canceling Headphones, and they have completely exceeded my expectations! The noise-canceling feature is outstanding—it blocks out almost all external sounds, allowing me to fully immerse myself in music, podcasts, or movies, even in noisy environments. Whether I'm traveling, working in a busy office, or just relaxing at home, these headphones deliver an unparalleled listening experience. The sound quality is incredible, with rich bass, clear mids, and crisp highs. The audio feels balanced and full, making every song or video sound amazing. The comfort level is also impressive; the ear cups are soft and plush, making them ideal for long listening sessions without discomfort. Additionally, the battery life is fantastic, lasting for hours on a single charge, and the Bluetooth connection is reliable and easy to set up. The sleek, modern design looks great, and the headphones feel durable yet lightweight. I highly recommend the Sony Noise-Canceling Headphones for anyone seeking premium sound quality, superb noise cancellation, and long-lasting comfort. They are definitely worth the investment!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LinG, Thank you for sharing your experience with the Sony WHCH720N Wireless headphones. We're glad to hear that you are impressed with its performance especially the sound quality and noise cancelling feature. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! The noise canceling works like a dream, or it has a mode where it doesn't. Whatever you need it for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarinaD,
That's fantastic to hear! We're so glad the noise canceling on your WH-CH720N headphones is working like a dream, and that you appreciate the flexibility of the different modes. Enjoy your listening experience!
Thanks for choosing Sony.
-Eliab
Rated 5 out of 5 stars
Would recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for an international trip and they worked great! Noise cancellation worked great for the plane, and battery life was not an issue. Only bummer is they dont come with a carrying case, but they packed in fine in my backpack or around my neck when not using.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elizabeth!
It brings us great joy to hear that your WH-CH720N headphones were a perfect travel companion for your international trip. Knowing the noise cancellation performed so well on the plane and that the battery life was up to the challenge is fantastic.
We hear you regarding the carrying case. We totally understand how a dedicated case makes things easier for travel and storage. We appreciate your feedback.
Thank you so much for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones for the price. I’d recommend buying these side zones to all my friends and I would buy them again for this price.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlaineR,
Thank you so much for your review of the WH-CH720N headphones!
We are excited to hear that you find these to be great headphones for the price and that you would recommend and purchase them again.
The WH-CH720N is designed to offer a fantastic combination of features and value. In addition to being a great buy, these headphones feature Digital Noise Cancelling technology to minimize distractions and keep you focused on your music and up to 35 hours of battery life for long listening sessions.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Noise canceling and blue tooth are perfect.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Priced right, easy to set up, great quality sound.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, RonaldG!
We are so pleased to hear that you are enjoying your WH-CH720N headphones. It's truly rewarding to know that you find them to be a great value and that the setup was easy. We designed these headphones to provide a high-quality, seamless experience right out of the box, and it's great to know we've succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Used And Loved Everyday
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid uses these everyday. They keep a good charge and has quality sound. The noise cancelling works really well.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CCross,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best of the best in terms of performance and sound quality. Not to mention, the comfort is a win! Noise canceling feature works very well even in the airports. Sleek styling and great wireless connection strength. The bass is great and the volume is ideal even in loud settings. The battery lasts long. Listening to music, watching TV or playing games is much more enjoyable with these on!
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MattG,
Thanks for sharing such a detailed and positive review of the WH-CH720N headphones!
We're truly heartened to hear you're enjoying them across the board, from performance and sound quality to comfort and noise canceling.
It's fantastic that you've experienced the benefits of our noise-canceling technology, especially in a challenging environment like an airport.
We design our headphones to be lightweight and comfortable for prolonged use, we appreciate to hear that this has enhanced your enjoyment of music, TV, and gaming.
Thanks for also mentioning their great bass, reliable wireless connectivity, and long-lasting battery—it's rewarding to read our customers highlighting all the great features they offer!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a suprisingly great quality and value. The noise cancellation on them is great and my music sounds terrific.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great value for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Good sound and good base, and the app is good. And they charge fast
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good enough
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these headphones don't deliver on the feature promises. While a wired connection does indeed work with these headphones, I believe there is a DSP in the Bluetooth connection which improves the sound significantly. In wired mode, the headphones don't sound all that good. There is also the issue of wired mode not working while the headphones are powered on. Wired mode only seems to work when the headphones are powered off. All I get is a static noise while they are turned on. After updating the firmware and software and using the Sony app I found there is still no change, so basically wired mode doesn't work with the noise cancelling. The headphones are also not all that comfortable over a long period, but still average overall. With all that being said I still find the noise cancelling effective and the sound good enough over Bluetooth so I kept the headphones. I wish the headphones delivered on their promise or were at least up front about the limitations related to wired mode. Otherwise the headphones are pretty good.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Does the job
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for a while now and they’re amazing! Noise quality works prefect in not super noisy places.
This review is from Sony - WHCH720N Wireless Noise Canceling Headphones - Blue
I would recommend this to a friend














