Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 6620465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing headphone. I've never had headphones before, but the sound quality is amazing, and the noise cancelling feature is also great. At first, it kept disconnecting sometimes, but when I started using the app constantly, this problem stopped. Overall a great purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Natalia,
Awesome! We are truly happy to hear that you are pleased with the noise canceling capability and audio quality of our WHCH720N. We're glad that you were able to utilized the Sony app and fix the disconnection issue. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Really great headphones for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are possibly the next best thing to the XM4 minus the bells and whistles. The sound and noise Cancelling is per Sony standard.
I would recommend this to a friend - Pros mentioned:Battery life
Such nice quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Sony product, amazing battery, amazing volume, amazing ease of use...
I would recommend this to a friend - Pros mentioned:Sound quality
Navy Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are excellent quality. Very easy set up! Can’t wait to use them during the semester.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality! I use them for working out and never slips off and great audio quality
I would recommend this to a friend Good headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, very lightweight. A little large byt otherwise good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Monty,
Thank you for choosing Sony!
We're excited to hear that you appreciate the lightweight design of the WHCH720N headphones. Your feedback about the size is valuable to us, and we're glad they're working well for you overall. Thank you for sharing your thoughts—it helps us continue to improve and support your listening experience.
Best regards,
-Fred
This thing is great.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product I've ever bought I think. It has good noise cancellation for the price, and it's has incredible durability and longevity. As of right now, I'm closing in on 6,400 listening hours on the app. These headphones have been through all of it with me, and I'm sad at the thought I'll have to let them go someday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaden, thank you so much for your wonderful 5-star review! We're thrilled to hear that the Sony - WHCH720N headphones, have provided you with such great noise cancellation and durability over the years. It's amazing to hear how much they've accompanied you on your listening journey! We're sad to see them go someday too, but we're glad they've served you well. Enjoy your future adventures with them! Thanks for choosing Sony. Regards, - Dominick
- Pros mentioned:Sound quality, Weight
Head Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits nice really does cancel out noise. They are light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarcieS,
That's awesome! We are truly delighted to hear that our WHCH720N performed well in canceling unwanted noise but still with awesome sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Marco
- Pros mentioned:Sound quality
Quality headsets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these headphones have worked well connected to my laptop for MS Teams calls and connected to my Phone via Bluetooth for music and calls. Sound quality seems good and no complaints about the microphone quality during call. Noise cancelation feature works very well. Definitely would recommend these within this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TWayne,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the review and thank you for choosing Sony!
-David
Good headphones for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried the headphones at home and they are great. I can’t wait to try them on my international flight coming up soon. They should be able to drown the sound of the engines.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiriamT, thanks so much for the 5-star review! It brings us great joy to hear you're enjoying the Sony - WHCH720N and found them to be a great value. It's exciting to know you'll be taking them on an international flight soon, that's a perfect opportunity to put the noise cancelling to the test! Wishing you safe travels and an immersive, engine-free listening experience wherever you go. Thank you for choosing Sony! Best regards, -Dominick
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter and she loves and uses them daily
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ecrawford!
We are absolutely delighted to hear that your daughter loves her WH-CH720N headphones and that she is using them daily! It's rewarding for us to know that the headphones are a perfect fit for her everyday listening.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Walk-in Music for the Soul
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my earphones! Great sound! Use them to walk every morning… helps get me going!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Karalee,
Thank you for choosing Sony!
We're honored to hear that you love your WHCH720N headphones! It's wonderful to know their great sound enhances your morning walks and helps energize your day. Thank you for sharing your positive experience!
Best regards,
-Fred
Better than value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a last minute cheap purchase but I didn't realize how good these were until I brought them to the gym. They are super comfortable and have a great sound and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BaileyMalbrough,
Thanks for this wonderful review!
We're so glad to hear your WH-CH720N headphones—even as a "last minute cheap purchase"—have exceeded your expectations, especially for gym use!
It's fantastic that you're experiencing the super comfort and great sound quality, along with effective noise cancellation. We designed these headphones to be lightweight and comfortable for extended wear, and it's particularly rewarding to know they're performing so well for your workouts, allowing you to truly immerse yourself in your music.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality for the beginner audiophile. Also very comfortable and no issues with Bluetooth
I would recommend this to a friend It's too good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's too good at noise canceling that I can't hear background noise which mess with my head a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JoseC!
We are absolutely thrilled to hear that the noise canceling on your WH-CH720N headphones is so effective—that's a wonderful compliment to our Integrated Processor V1!
We also completely understand that the complete absence of ambient sound can be a bit disorienting. That feeling of being "messing with your head" is precisely why we included the Ambient Sound Mode feature, which allows you to hear background noise while still enjoying your music.
To help you find that perfect balance, we recommend two things:
Use the NC/AMB Button: Press the NC/AMB (Noise Canceling/Ambient Sound Mode) button on your headphones to quickly cycle from Noise Canceling ON to Ambient Sound Mode ON.
Adjust the Level in the App: For the ultimate control, open the Sony | Headphones Connect app. Here, you can select Ambient Sound Mode and use the slider to fine-tune the exact level of background noise you want to hear—from just a tiny bit up to a level where you can have a conversation.
We hope adjusting to the Ambient Sound Mode gives you the perfect listening experience and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great set
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this set for the booming bass and comfortable wear. No issues with it plus i like the long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive feedback, AndreN!
We are so glad to hear you are enjoying your WH-CH720N headphones. It's fantastic to know that you appreciate the powerful bass, comfortable design, and the long battery life. We designed these headphones to provide a great listening experience for extended periods, so it's rewarding to know we've achieved that for you.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are good for the price. very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kenneth!
We appreciate you taking the time to give us your feedback on the WH-CH720N headphones.
It is most rewarding to hear that you find these headphones to be very comfortable and a great value for the price!
Thanks for choosing Sony!
Best regards,
Estefany
Sounds great and easily connects to Bluetooth.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great and easily connects to Bluetooth. I even bought another pair for my wife!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertN, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Lost them. Going to buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were the best I’ve owned. Lightweight and long battery life. The best thing about them was the awesome sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Staninokla,
Thanks for sharing your feedback on the WH-CH720N headphones.
It's wonderful to know you're enjoying the lightweight design, long battery life, and most importantly, the awesome sound. We're thrilled to hear you're happy with your purchase!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Nothing like noise canceling that works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter loves them! They work incredible and I am so glad we went to Best Buy. They have excellent service.
I would recommend this to a friend