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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2517 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,517 reviews
  • Rated 5 out of 5 stars

    Super nice and nice noise cancellation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life lasted me a very long time super comfy and the sound quality was very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mariah,

      We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the battery life lasted so long for you, and that they delivered on both comfort and sound quality. The combination of lasting power, comfort, and great audio is exactly what makes your Sony headphones stand out.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    A great set of headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy using the Sony noise canceling headphones. I’ve used them on flights to cancel noise around me as well as to use them to watch a movie. I’ve also used them to listen to a tour program at a UNESCO site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound and cancels out all the noise. Sound better then the beats I had before them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphoneguy,

      It's truly wonderful to hear that you're enjoying the great sound and powerful noise cancelling of your Sony headphones. Thank you for your fantastic 5-star review and for sharing how they sound even better than the ones you had before—performance like that is what we strive for! The ability of your Sony headphones to block out distractions and deliver immersive audio truly sets them apart.

      Thank you for choosing Sony—wishing you an amazing day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and you can use it on your PS5 and take advantage of 3D spatial sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennyB,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the great sound quality of the WHCH720N headphones and that you're able to enjoy the 3D spatial sound feature on your PS5. It's wonderful to know the headphones are enhancing your gaming experience! Thank you for sharing your positive feedback.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    great sound great battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using this for a while now, sounds great and i don't have to charge it that often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoWa,

      Thanks for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you're enjoying the great sound and the long battery life they delivers!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation and sound. Great battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your excellent review, DerekR!

      We are very happy to hear that your WH-CH720N headphones are performing so well for you! It's fantastic to know that you are getting great noise cancellation—a feature powered by our Integrated Processor V1—allowing you to fully immerse yourself in your music.

      Equally important is your satisfaction with the great sound and great battery life. We designed these headphones for all-day comfort and listening, offering up to 35 hours of power with noise cancellation on, so your feedback is a wonderful confirmation of that effort!

      Thank you again for choosing Sony for your daily listening needs.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    work really well :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Android device(s) and bought these headphones just before a trip abroad. They cut out the sound of the airplane and I was able to nap with these on. I could also hear my videos really well. This is my first pair of noise cancelling headphones and I would totally recommend these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Summer, Thank you for purchasing the Sony WHCH720N! We're thrilled to hear you like the excellent noise cancellation, sound clarity, and overall features of your new Sony headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. This was a present for a friend. These were what she wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing, I personally always go for beats. However I just wanted headphones to work out and what an amazing deal did I get the price was fare and the sound is loud you can't hear none once you put them on. Great job Sony.…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maya,
      We really value the time you took to express your thoughts on the WH-CH720N headphones! We're so pleased to hear that they have exceeded your expectations for workouts. It's great to know that you found the sound quality to be impressive and that you feel you got a wonderful deal. Your support means a lot to us and we appreciate your kind words about our products.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good head phones great for the gym. Best purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelT!
      It is most rewarding to hear that our WH-CH720N headphones have been a great purchase for you, especially for the gym.

      We designed them to be lightweight and comfortable for long use, and we're so glad that's working out while you're active.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great Headphone for my disabled, blind son, he loves music, and he loves these. Easy to use and very well made.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi D1964,

      This is wonderful feedback to receive. It's so heartening to know that our products can bring joy and enhance the listening experience for your son. We truly designed these headphones to be easy to use and comfortable for everyone, so your review means a lot to our team.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    The sound is clear and easy soft on my ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is durable and I just love the product. My whole family loves the product as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NORAA,

      That's fantastic to hear! We're so glad that you and your family are all enjoying the WH-CH720N headphones and that you're finding them durable. We appreciate you sharing this wonderful feedback with us.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    love this headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones! so comfortable and very lightweight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShellyM,

      Thank you for choosing Sony!

      We're excited to hear that you absolutely love your WH-CH720N headphones, and that their comfort and lightweight design stand out for you. Enjoy every listen!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Really Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use while working in the yard, cutting grass, etc. They are great. The sound is tip top, very crisp & clear with good bass response.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI BrianC,

      That's fantastic to hear! We're delighted the WH-CH720N headphones are great for your yard work, providing tip-top, crisp, clear sound with good bass. Enjoy!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect easily and they are super clear and easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebbieS,

      Thank you for the great positive feedback! It's a true pleasure to hear you're enjoying the simple functionality and clear performance of the WH-CH720N. We designed them to connect easily and be super clear, so we are delighted to know we hit the mark for you!

      Thanks for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great headphones that are reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Sound quality is superb! I use these for television, music, Zoom meetings, and everything in between. Love them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ANGELAW,

      Thank you for choosing Sony!

      It makes us really happy to hear that you love your WHCH720N headphones! We're pleased to learn that you find them to be a great value and that the sound quality is superb for all your needs, from television and music to Zoom meetings.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually prefer over the ear head phones but my air pods don’t block noise. These things are amazing, you can’t hear any outside noise and they are comfortable to wear and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gonza167,

      Thanks for the great feedback and the 4-star review! We're so glad you gave our over-ear headphones a try. It's fantastic to hear that the WH-CH720N headphones are an amazing solution for blocking out noise, and that you find them comfortable and easy to use. We designed the Active Noise Cancellation to be highly effective, and we're thrilled that it's made such a positive difference for you. Enjoy the peace and quiet!

      Thanks for choosing Sony, have a fantastic day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphone review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely easy to use, very clear connection and communication. Also, soft and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sony headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These noise canceling headphones work as good as most of the expensive ones great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RB62,
      We are immensely pleased to hear that you're so happy with your WH-CH720N headphones! It's truly rewarding to know that you feel the noise canceling works as well as more expensive models.

      Thank you for choosing Sony and for sharing your great feedback with us!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    COMFIEST HEADPHONES EVER!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these headphones about a month ago and they're absolutely the best thing i've bought from best buy by far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinC,

      Thank you so much for the fantastic review! We're thrilled to hear that you love your WH-CH720N headphones and that they're the best purchase you've made from Best Buy. Your positive feedback means a lot to our team!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global