Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2522 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,524 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love tj

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it so much. It’s comfortable for her big ears. She wears it all day at school for sensory needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherryWright,
      Thank you so much for the 5-star rating! We're really glad that your daughter loves the WHCH720N headphones. Nice to know it suits her needs and expectations. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too good, sound quality is superb. Battery life is also good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Lucky!

      We are so pleased to hear that you think the WH-CH720N headphones are too good. It's rewarding to know that you are enjoying the superb sound quality and that the battery life is meeting your needs.

      Thank you again for choosing Sony and for sharing your experience!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my father-in-law, who is hard of hearing. I tried them for a month before giving them to him, and I can confidently say they are excellent. He is very satisfied, and it has been six months since then.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamM, Thank you for sharing your fantastic experience with us! We're thrilled to hear that both you and your father-in-law are enjoying your Sony WHCH720N Headphones. We appreciate your choice of Sony, and we hope your father-in-law continues to have incredible listening experiences with his new headphones! -Maria Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is amazing.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound that is just as advertised. Confortable to wear, noise canceling really works.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BCDC,
      Awesome! Nice to hear that you are having a great time with the superb sound, comfortable fit, and canceling features of your WHCH720N. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are exactly what I wanted! Great price, great sound and bass!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jermag74, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super nice although not what I needed.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling and sound quality. I bought them to use the mic wired but it's input only for the wire. They were so nice I kept them though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandanG, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your WHCH720N headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Workout headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I mostly use them at the gym when I workout. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KatieD,

      Thanks for taking the time on sharing your experience with the WH-CH720N headphones. We are glad to learn that you are loving this product, which serves as a perfect companion for your gym workouts. It's wonderful to hear that you appreciate the excellent sound quality as well!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my headphones #######################

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, KathleenI! We are truly heartened to learn that you are pleased with your WH-CH720N headphones.

      We designed them to deliver excellent sound quality and effective noise cancellation in a comfortable, lightweight design, and it is rewarding to know that you are happy with them.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Perfect gift!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for boyfriend. He loved them so much!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CieloA,

      That's wonderful to hear! We are so glad that the WH-CH720N headphones were the perfect gift and that your boyfriend loves them so much. It’s great to know that our products are helping to create such positive and memorable experiences.

      Thanks for choosing Sony, have a marvelous day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Likes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good value Was Cheaper than Amazon My mom loved

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Amdg,

      That's absolutely wonderful to hear! We're thrilled that you found a great price and that your mom is loving her new WH-CH720N headphones. Thanks for choosing Sony. -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Try Best Buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never a regret getting this item, sound so good and easily to receive a call.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbenaA, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Excellent sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and a lot of features, but seems to have difficulty holding a charge

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnm12,

      Thanks for sharing your feedback on the WH-CH720N headphones. We're glad to hear you're enjoying the excellent sound and the features!

      We're sorry to hear you're having trouble with the headphones holding a charge. For battery-related issues, a simple reset can often help. Please try resetting the headphones following the steps on this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783324.html?search=reset

      If the issue continues, we highly recommend reaching out to our official support team directly. They can provide more in-depth troubleshooting and look into service options if needed. You can find their contact details on the Sony support website: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Wow excellent sound quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a couple of months and i must say it lasts for about 9 hours on maximum volume. Fast charging and awesome sound quality. Calls are CV incredible with noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Headphone. Highly recommend.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I deliberately waited this long to write a review. My son is a little "rough" and wears his headphones everywhere! It is practically glued to his head. I am pleased to report that this headphone is still in 1 piece. I am surprised and really happy. Saves me some $$. This is a great headphone. I am clear across the room from him and I can hear the sound coming from it. Great price. Great item. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KamoneL,

      Amazing! We're glad that you like the design and sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality and easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my father-in-law. The sound is great and he was easily able to link it to his bluetooth transmitter with very low technical skills. haha.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YoungEng, We're glad that you father-in-law likes the sound quality and ease of use. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    sony headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these headphones! perfect to use to workout in

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Skye! We are delighted to hear that you love your WH-CH720N headphones so much.

      It is particularly wonderful to know that you find them perfect to use when working out. We designed these headphones to be lightweight and comfortable for long listening sessions, so it's rewarding to hear that they are a great fit for your active lifestyle. With their effective noise canceling and great sound quality, they're meant to keep you motivated.

      Thanks again for choosing Sony and for sharing your experience! We hope you continue to enjoy your music during every workout.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    A Music Lover's Dream

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony WHCH720N headphones are an absolute game-changer! These headphones pack a serious punch with their bass response. They've got a powerful driver that delivers deep, resonant lows. Every beat? Crisp, clear, and immersive. It's like having a subwoofer in your ears! Perfect for your music marathons and they block out any annoying noise. Plus, they're gym-buddy material that I use on a daily! They are so comfy for everyday wear. You're gonna love 'em! And for the price? Unbeatable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DiegoP, Awesome! We're glad that you are enjoying your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We appreciate the recommendation and thanks for choosing Sony! -Erin Sony_US

  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and value for a present for my niece her and her brother love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dealseeking, thank you for the wonderful review! We're really happy to hear the Sony - WHCH720N headphones made a great gift and that both your niece and her brother are enjoying the sound quality and value. Moments like these are what we love to hear. Thanks for choosing Sony to be part of your special gift! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. Just what you’re looking for if you want noise cancellation and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeganS, Thank you for the great 5 stars review! It makes us really happy to hear you found what you were looking for. The WHCH720N noise cancelling allows users to enjoy their music without external disturbances, not to mention its cushioned earpads and an adjustable headband that helps ensure a secure and comfortable fit for longer listening sessions. Thank you for preferring Sony! Best regards, -Ismael Sony_US

  • Rated 5 out of 5 stars

    Awesome Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Works as described. Long battery life, durable, light and stylish.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldE,

      We truly appreciate you sharing your positive experience with the WH-CH720N.

      We're delighted to hear they're delivering an outstanding performance, battery life, durability, lightness, and the best style!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US