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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2522 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,524 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really solid product works exactly how you'd think!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones through the best buy app and they were really worth it, good quality audio and they are great for the price, good headphones overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DiegoD, We're glad that you like the audio quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    AMAZEBALLS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is absolutely superb!!!!!!! They fit comfortably and easy to connect!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucipurrr, we're happy to know that you are enjoying your new headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones to workout in a gym. The noise cancellation is awesome, i can't hear anything other than what is playing on my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelaP, thanks for the 5-star rating! We're thrilled to hear the Sony - WHCH720N have accompanied you during your workout sessions at the gym, offering you a great noise cancellation and stunning sound quality! We hope this continues to be an enjoyable experience for you, and thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones sounds good no complaints. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, BradleyP!

      We are so pleased to hear that your WH-CH720N headphones sound great and that you would recommend them. We designed them to deliver high-quality audio in a comfortable and convenient package, and it's rewarding to know that they are meeting your expectations.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this head set from best buy clear sounds soft and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DeloresH,

      Thanks for choosing Sony!

      It’s fantastic to know that you love your WHCH720N headphones! Hearing that you enjoy the clear sound and find them soft and comfortable truly motivates us. Thank you for sharing your experience—we hope your headset continues to bring you great listening moments every day.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony WHCH720N Wireless Noise Canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this headphone! Music is good and voice led presentations are also very good. Comes with a wire for airline travel but love the freedom of wireless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesM,

      Thank you for choosing Sony.

      It's wonderful to hear that you're enjoying the WH-CH720N headphones so much! We sincerely value your interest in both the quality of the music and the vocal presentations. The added feature of a wire for airline travel is definitely a great touch, but the freedom of wireless connectivity indeed makes these headphones even more enjoyable. If you ever have any feedback or suggestions for future improvements, feel free to share them with us. Enjoy your listening experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality of these headphones. I bought them for a train ride to New England enjoy them for the ride

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaP,

      Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones for my daughter and she loves them! They are comfortable to wear for long periods of time and the controls are easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardW, Awesome! We're glad that you like the ease of use and comfort. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    The

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best hearing aid I've ever had, the best for going to the gym or everyday life. I recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use this headset with noise cancellation, awesome sound and great feeling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Srinu,

      Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them while I walk and are great. Ease of accessing my I-Phone and listening to Pandora.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, LarryjH,

      Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality, yes i said it in less than 50 chars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your concise and powerful feedback, g9n99! We are elated to hear that you're enjoying the good sound quality of the WH-CH720N.

      We designed these headphones to deliver excellent audio performance, and your short-and-sweet review confirms that we've hit the mark. Thanks again for sharing your experience and choosing us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Train usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is excellent. Didn’t hear outside noise and clear reception.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WH CH720

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancelling and sound quality headphones at a reasonable price.. Would definitely recommend to someone that is looking for good headphones at an affordable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoshuaW, thank for the great review! We couldn't be happier to hear you're enjoying the exceptional sound quality and noise cancellation function of the WHCH720N headphones. We really appreciate the recommendation. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife for her birthday. The overall sound is great and she loves the noise cancelling feature. Wait a minute...am I the noise?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swilson6144,
      Great! Perfect gift for a perfect wife. We are thrilled to hear that your wife likes her new Sony WHCH720N, especially its noise canceling feature. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. The WHCH720N headphones let you enjoy the natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Also, it is ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget that you’re wearing it. You might be the noise in her ears but your voice will definitely be the music to her heart. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, have a very good noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase for Great Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent !!! Best purchase I made to watch movies. Great sound, and noise cancelling helps in noisy environment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GenoKev,

      Thank you for the purchase! We're happy to hear that you're enjoying the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    I recommend this headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is awesome I brought it to play with my stereo and it sounds great the bass on it is nice and loud .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive feedback on the WH-CH720N, ReginaldM! It brings us great joy to hear that you are enjoying your new headset and finding the sound quality, particularly the bass, to be excellent for your stereo setup. We appreciate your review highlighting these features, as it helps us understand what our customers value most. Should you need any assistance with your headset, please do not hesitate to reach out to us.
      Thanks for choosing our products!
      Gus Sony_US