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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2525 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,525 reviews
  • Rated 5 out of 5 stars

    Head Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, nice and clear! Work great for the money paid for them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. NC is a little off sometimes with other people speaking but music is great and the fit is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH, Thank you for your awesome review! We are glad to hear that you are happy with the sound quality and comfort fit of your new WHCH720! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and great price and very comfortable buy one now

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vantheman! We are thrilled to hear your positive feedback about the WH-CH720N headphones! It’s wonderful to know that you find it to be a great deal and very comfortable.
      These headphones offer exceptional noise cancellation and up to 35 hours of battery life, ensuring you can enjoy your favorite music without interruption.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Comfortable headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to pair. Very comfortable to wear for long periods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, HarryD,

      Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery! Great for gym use. Microphone decent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EchoShow8,
      Thank you for such a great review! Glad to hear that you are enjoying your WHCH720N headphones while working out at the gym. We really appreciate your satisfaction with the long battery life of the unit. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent for workout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and sound are amazing; working out at the gym is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, user70341,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your Sony Headphones! It is great to hear how they have met your needs so well, and of course, you will enjoy amazing Noise Cancelling feature and Incredible Sound quality!

      Thanks for choosing Sony, have an incredible day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Good product. Great listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Great listening. Well designed and good noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raja,

      We're beyond pleased to hear how much you're loving the WHCH720N headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further.

      Thanks for choosing Sony.

      -Eliab Sony_US

  • Rated 5 out of 5 stars

    thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound, quality and comfortable fit on ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FrediB,

      Thank you for choosing Sony!

      It's rewarding to hear that your WH-CH720N headphones are delivering a great experience! We're happy to know you're enjoying their sound quality and comfortable fit. Thanks for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Highly recommend for budget friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being in the price point that they are they work surprisingly well for movies, tv shows as well as music. Not a big fan of over the ear headphones but these definitely changed my mind on them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Austin, nice! We're glad you are enjoying our product! Thanks for choosing Sony. Happy Holidays! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great overall headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, fits snug on my head, just wish it had a little more battery life for longer trips.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience with the WH-CH720N, EthanB. We’re delighted to hear you’re enjoying the great sound quality and comfortable fit—they’re designed to deliver a premium and snug listening experience for extended use.

      We appreciate your feedback regarding battery life and understand longer trips can require more playback time. While the WH-CH720N already offers a long battery performance for daily use, your suggestion is valuable and helps us explore ways to further improve our products in future updates. In the meantime, we recommend making use of the quick charge feature: with just a short charging session, you can enjoy additional hours of playback, which can help on longer journeys.

      Thank you again for choosing Sony and for taking the time to share your thoughts—your input helps us create better headphones for everyone.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price!!!!!!!!!!!!!!!!!!!!!!!!!@

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VincentF,

      Thanks for the fantastic feedback! We're so glad to hear you feel the WH-CH720N headphones are a great value. That's exactly what we aim for with this model—delivering excellent sound and noise cancellation at a great price.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    GREAT HEADPHONES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. They are very comfortable and the noise canceling is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Michellel, thank you the five-star rating. We couldn't be happier to hear you're enjoying the top-tier noise cancellation technology of the WHCH720N headphones and their comfortable design. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money.This set of headsets provides better than average audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love these so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these headphones!! They are honestly so comfortable and the sound quality is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user903650, thank you for the five-stars! We couldn't be happier to hear you're loving the WHCH720N comfortable design and outstanding sound quality! Thank you so much for choosing Sony. Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best purchase for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to use while flying to Dallas and the noise cancelling feature was great. And the sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ceeaba, You've made an excellent choice! We're very happy to hear that you've enjoyed the amazing sound quality and great noise cancellation of your new Sony WHCH720N during your flight to dallas. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Adjustable, comfortable and high quality sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were purchased for my son in college, and he loves them. So much that I don't think they have come off his head since opening. He played music for me, and I was very pleased with the sound and the noise canceling. They are adjustable, comfortable and have a high quality sound! Highly recommend for use with cell phone, ipad and other devices - connection was seamless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JSwiney,
      That's very sweet of you on getting your son a new pair of Sony headphones! We're really glad that he loves them. Nice to hear that you are also very pleased with the amazing sound quality, great connectivity, and comfortable fit of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for music....................................

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kali,

      Thank you for sharing your feedback! We’re glad to hear you are enjoying the music quality on your WH-CH720N headphones. We strive for a 5-star experience, so if there is anything we can do to improve your experience or if you have any questions, please feel free to reach out to our support team here:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for considering Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the prize. Long lasting item and my teen loved it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to give this a try before the XM5s but they took it by surprise and performing as good as my previous XM4s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sagar, we're happy to hear that you like our Sony - WHCH720N! These headphones take noise canceling to the next level with our Integrated Processor V1, so you can fully immerse yourself in the music. Thanks for choosing Sony, regards. -Dominick Sony_US

  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid headphones for the price. Good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the WH-CH720N, JoshuaD! We're glad to hear that you find them to deliver good sound quality and solid performance for their price. Many users prioritize sound quality and value when choosing headphones, and it's great to know the WH-CH720N met your expectations in these areas.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US