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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2525 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,525 reviews
  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid headphones for the price. Good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the WH-CH720N, JoshuaD! We're glad to hear that you find them to deliver good sound quality and solid performance for their price. Many users prioritize sound quality and value when choosing headphones, and it's great to know the WH-CH720N met your expectations in these areas.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use for college when I need to study or listen to online lectures and the sound quality is excellent. The battery life is great as well, it will last 2+ days on one charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Valerie, That's great to hear! We're glad you find these headphones helpful in your studies. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones kinda not the bes for the gym

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says the headphones are good just not perfect for the gym they are a sweat magnet. Other than that they work great and sound good just have to clean them a lot

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaerudafrog,
      Thank you for writing this review. We're glad to hear you like the sound quality of the WHCH720N. The headset is not waterproof. Avoid situations such as the following and be careful not to get moisture or dirt on the headset:
      Using the headset in the rain or snow
      Touching the headset without drying wet hands after doing housework in the kitchen or washing hands in the washroom
      Touching the headset with sweaty hands, or using the headset in situations where the headset may get soaked in sweat
      Putting the headset in a bag with a cold PET bottle
      Please check this link with information and steps if the headset gets wet, or water enters the headset: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000784812.html

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Ear Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones were a gift for my granddaughter, who has been enjoying them immensely, and finds them a huge improvement over ear buds - great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntoinetteG, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones as gift for my daughter and can tell you this she’s convinced me to get a pair durable excellent product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      H BrannyJ, We are glad that your daughter likes her Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal for the price! Super happy with this purchase. it's perfect for travel and jogging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey JohnMo, thank you for your positive review! We're thrilled to hear that you find the WH-CH720N to be a great deal and that it enhances your travel and jogging experiences. We appreciate your feedback! Enjoy your headphones and thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product! Bought it out of necessity after I lost my AirPods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by staff. Happy with recommendation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TeresaC,

      Thank you for choosing Sony!

      We're pleased to learn that you're happy with the WH-CH720N headphones that a staff member recommended. We appreciate you taking the time to share your positive experience. We hope you enjoy your new headphones!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Honest review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ADHD and it is so hard to focus so I bought these to help when I do work or want to read in loud settings. The noise canceling is eh. Yes it works but you have to turn it up pretty loud in my opinion. However, note that I have sensitive hearing so I like to keep the volume low. Plus, I listen to instrumental music so I just hear bass/beats which is why I prefer to keep the volume low. Yet, when it's low, I personally can still hear outside noise. Sooooo, taking this all into consideration they are good headphones. Clear sound, but in my opinion not as noise canceling as I'd like. Hope this review helps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Natalie, Thank you for taking the time to provide us with your feedback about your WHCH720N. While we're glad you like sound clarity, we regret to hear that the noise cancellation did not meet your expectations. We recommend following the troubleshooting steps on the link below if you feel that the effect of noise canceling is not sufficient:

      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html

      Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphoneee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but can get a little uncomfortable on the ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marc, we're glad you like the sound quality of our product! We understand your feedback regarding the comfort of your Sony unit. The WH-CH720N headphones are described as Sony's lightest wireless noise-canceling headband ever, with an ergonomic design intended to be lightweight and comfortable for all-day use. They are equipped with noise-canceling technology and a long-lasting battery life, allowing for extended periods of listening without needing a break. If you find them uncomfortable on the ear, it might be worth adjusting the fit if possible or taking breaks during extended listening sessions to alleviate discomfort.

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    No regrets about

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. It’s comfortable on my ears, has great battery life, easy to connect, the app was a nice touch, and the sound is great. Is also doesn’t slide off my head often, only when my hair is down and it loses its grip. This was a great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, IsabelleG! We're glad you like your new TV. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Ecellent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXcellent headphone, durability, battery life long

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RafaelP, thanks so much for your awesome feedback! We're delighted to hear that the Sony - WHCH720N have impressed you with their durability and long-lasting battery life. It's great to know they're delivering the reliable performance you were looking for. Thank you for choosing Sony and enjoy your listening experience! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so soft and feel great on my ears!! awesome sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NadiaD, thank you for the great review! We're pleased to learn you're enjoying the soft, comfortable fit and the awesome sound of the Sony WHCH720N. It means a lot to us that you're loving both the feel and performance. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Very good headphones for traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and most of the time I forget to charge my headphones but these are super they last up to 36 hours of listening time but personally it feels longer considering I listen to music all the time and forget I charge it only thing that could be better would be the noise canceling it’s very good and they do the job especially at the price point but they are lacking especially when you are surrounded by people who talk loud

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EduardoR,
      Amazing! We're really glad that you are enjoying amazing sound quality, long battery life, and noise canceling features of your new headphones. This is definitely great for traveling. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price , and the sound is a high quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maximum, Thank you for the 5-star rating! You've made an excellent choice! Thank you for upgrading to your new Sony WH-CH720N. We're thrilled to hear you love the great audio and overall features of this headphone. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Head Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well with our new TV. Staff was helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to use. Would recommend to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Diane! We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones Excellence

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headset is light and fits comfortably. Extremely affordable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, SonyHeadsetExcellence,

      Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super affordable and and well built. Sony always makes quality headsets and this such a great and affordable option. Sound is immaculate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Db98, We’re so glad you’re loving the affordability, build quality, and immaculate sound! Sony’s all about delivering top-notch audio experiences, and it’s great to hear these hit the mark for you. Enjoy your tunes and thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    chefil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these headphones for a gift for my daughter she absolutely loves them.

    I would recommend this to a friend