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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2526 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,527 reviews
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it very functional and inexpensive, very Nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ring, We are glad to hear that your son loves his new Sony wireless headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good. They were a graduation present and she loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive review of the WH-CH720N Wireless Noise-Canceling Headphones, Sheryl! We're delighted to hear that they made a wonderful graduation present and are being loved and appreciated. If you have any further questions or need support with your headphones, feel free to reach out.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    I love these headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect when flying. I can watch a movie or listen to music without having to hear the sound of the plane or screaming children.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferP, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I had to return it. Not because it’s a bad buy but because I needed one that has high quality sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudeA,
      We're glad that you appreciate the quality of our Sony - WHCH720N Wireless Noise Canceling Headphones but unfortunately you have to return them for something that has high sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We hope you'll consider Sony again in your future purchase. - Marco Sony_US

  • Rated 4 out of 5 stars

    Works for iPhone only not Androids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones but they only connect to an iPhone and i needed headphones for a Samsung Android so i was not able to use them and had to return them. It needs to be more specific that it works for iPhone only.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones for the Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have amazing sound and the bass is super nice for all kinds of music. I use these for daily personal use at both home and in the gym, and they are amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Micaela, That's awesome! We're glad you are enjoying your headphones. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    My favorite item!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Sound and connectivity are excellent quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Esteban2010,

      Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price paid. Nice sound and good noise canceling. It would be nicer if it would have a tighter fit over the ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolR,
      Wow! We're really glad you like the great sound quality and noise canceling features of your headphones. We appreciate and taken note of your feedback. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a pair of airpods first gen, and i kinda wanted to upgrade to an over-ear set of headphones and these were perfect. the fit was great on my head, noise was high quality, awesome base and sound quality and only payed $120, i would definitely compare them to a higher priced set of headphones! great headphones for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaD, Thanks for sharing your experience and we are happy that you like the sound quality and noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and great price, quality of sound amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanO, Fantastic! We're delighted to hear you appreciate the amazing sound quality and value for money of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Birthday with best buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is was a gift for my son, he likes so much and he never forget this moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphone are great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy headphones. My boyfriend loves them. He uses them for video games and for personal use. These are more comfortable than beats in my opinion and sound quality is better!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AzeliaL, We're glad you and your boyfriend enjoy the headphones. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teens love these headphones! I bought two of them. You can use them with a cord or Bluetooth. Sound quality is great! They fit over the ears nicely and are very comfortable. They also have the noise cancellation option. This helps when they’re playing games or listening to their music. I’d recommend these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TamO, We are thrilled to hear that your teens love their new Sony WHCH720N wireless noise canceling headphones. You chose the best for them. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    good phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, 0 water resistance is a bit of a negative

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JesseH,

      Thank you for your kind words about the WHCH720N! We’re thrilled to know that you’re enjoying the product. We also appreciate your valuable feedback regarding the water resistance feature. Your insights are truly important to us, and we will certainly consider them as we plan for future improvements. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Great daily headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great intro headphone for daily use. Easy to set up and can be used with or without the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One happy child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my child she absolutely loves the head headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I purchased this item as a gift and I wish I could have gifted it to myself. The noise cancellation works great and is really comfortable. This style is good and also is not too heavy. The battery life is wonderful it last in my case for about 3 days of daily use between charges. Overall is a great product for the price. I’m very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ianmoone, Great! We're glad that you like the noise canceling, comfort, style, and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones work perfectly! Wired…Bluetooth…Flawless functioning with great sound at a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrFarf, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Sounding Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very comfortable to wear on long flights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RobertB,

      Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    I love these headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a regular headphone user. I bought these for a long plane flight. I listend to an Audiobook , didn't have to hear the airplane noise, and I could hearwhat everyone was saying without removing my headphones. They were comfortable, fit well and I can't imagione anything better. These are great headphones. Not just great for the price, but great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyceA,
      Awesome! We're glad to hear that you enjoyed your long-haul flight using the headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US