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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2527 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,527 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and really comfortable to wear for long periods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, OCPD!
      Thank you for purchasing our Sony WHCH720N Wireless Noise Canceling Headphones. We are truly happy that you like the audio quality and comfortability of your new Sony WHCH720N. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise canceling and good sound Used while mowing lawn

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gordo,

      Thank you for the purchase! We're glad to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    BEST HEADPHONES!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work perfectly with the noise cancelation and lets me hear my favorite songs better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chubasco, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphone. They work great. The only thing i dont like is the touch sensitive part. I would rather have buttons.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanaM, Thank you for your feedback on the WHCH720N headphones. We're glad to hear that you love the sound quality and overall performance. We understand that the touch-sensitive controls may not be to everyone's preference. The touch sensor control panel is designed to offer a seamless and intuitive way to manage music playback, phone calls, and ambient sound without the need for physical buttons. However, we appreciate your input and will consider it for future product improvements. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Works for us!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my young adult who is learning to manage ADHD without meds/ Provides just enough distraction with music on a low volume and keeps outside noise to a tolerable level. The black color let her inner artist out as she painted gold leaves around the entire thing...nothing to do with how it works, but it made her happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TinaP,

      You made the right choice! We're glad that your daughter is enjoying the sound quality, noise canceling function, and color of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to put your happiness on less money ,finally make sense

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mani,

      We are thrilled to hear that you find the WH-CH720N headphones a great value! At Sony, we believe in delivering high-quality sound and noise cancellation at a budget-friendly price. With advanced technology, long battery life, and comfort. Enjoy your new headphones and thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphone gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson seem to never take them off .i guess the quality and comfort meets his standard

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty good for the price, I wish the sound was just a LITTLE better, he noise cancelling is amazing though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardT, We are glad that you like your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. You may consider the suggestions here to improve the sound quality: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776831.html. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound, nice color, look good, recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, JorgeA! Thank you for the excellent review! Glad you're enjoying the comfortable fit, great sound, and overall value of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable and good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good. I’m enjoying the noise cancelling. Affordable and good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FayeekaS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Value pick, great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Would recommend...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ryan,
      Worth the price, right! We're happy to hear that you are pleased with your new Sony WHCH720N and thank you for recommending it. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as comfortable as I’d hoped for. Very good sound quality and noise blocking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dennis, We appreciate your feedback. When wearing the headphones, please make sure to adjust the slider according to the size of your head for a more comfortable listening experience. Check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html. Despite your concern, it's good to know that you still like your headphones, especially their sound quality. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great noise cancellation for gym or work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation and very durable for gym and anything you throw at it. Very comfortable to wear. For the price, you cant go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, MGMG! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    My new Sony headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great over my ears and comfortable. Sound is good and noise. Anceling works. Bluetooh connection was a breeze.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DelV, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony WH-CH720N headphones! The sound is amazing, the noise-canceling works great, and they’re so comfortable to wear for hours. Plus, the long battery life is a big bonus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesG, Thank you for the positive review! We're thrilled to hear you love the amazing sound, great noise canceling, comfortable fit, and long battery life of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it work for me at the gym. Sound is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, JudyM!
      Great! Thank you for purchasing our Sony - WHCH720N Wireless Noise Canceling Headphones. We are thrilled to hear that you enjoyed using it in your gym session and you like the sound quality of your new headphone. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Stay safe! - Marco Sony_US

  • Rated 4 out of 5 stars

    Solid headphones for a good price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. They are comfortable on the head and don’t hurt your ears if you use them for a long period of time. I like the app that can help you adjust the sound, it’s very nice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RubyK, Fabulous! We’re extremely pleased to hear that you're enjoying the outstanding sound quality, comfortable design, user-friendly companion app (Sony | Sound Connect), and overall performance of your WHCH720N headphones! Thank you for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft on the ears good quality for the price.. Love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, we appreciate your positive review!

      Glad you're enjoying the comfort and quality of the WH-CH720N headphones.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work great but a piece broke off. I love the sound and quality though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product with good noise cancellation and good price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmuSweet,
      Awesome! Glad to hear you like the quality, noise cancellation, and reasonable price of your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US