Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 6620465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound…plus excellent noise cancelling. Definitely helps in loud areas. Plus the adaptive sound and equalizer helps out a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenV, Thanks for leaving us such a great review on the WH-CH720N! We are really delighted to hear you're satisfied with the incredible sound quality and excellent noise cancellation of your WH-CH720N Wireless Noise Cancelling Headphones. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Jess
good headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they seem to work well. They are my son's and he has had no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lmbrjk, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality purchase overall. The sound is an amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhyllisG,
Perfect! We're delighted to hear your enjoyable experience with the amazing sound quality and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for a child in college. Child really liked these. He advised they really keep the noise out he can quietly listen to his music while being in dorm. He has beats but these are better quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, 12Dozen! We're glad he likes them. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice versatility with bluetooth and wired. Does a decent job with noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mglind,
Awesome! We're glad to hear your satisfaction with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Love these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, Battery life is great. I use them all the time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Student, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Great headphones but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall sound quality and noise cancellation is good for this price point. The only thing I dislike about this item is that it cannot be used while it’s charging. Even if you plug in the 3.5 mm jack it will not have any audio. I wished u could at least have the mono sound while it’s charging
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayB, We are happy that you like the overall sound quality and noise canceling feature of your Sony WHCH720N wireless headphones. We take all user input seriously and will make sure your comments reach the appropriate person, especially with regard to your concern. Thank you for choosing Sony! Vincent
Awesome.e sound quality at an affordable price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones are a great value, especially if you can pick them up on sale. For the price you get amazing sound, decent ANC, and a super comfortable fit that you can wear for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoyValdez, That's awesome! We're glad you are enjoying your headphones. Enjoy and thanks for choosing Sony. -Craig
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the performance of these headphones, which I purchased for travelling by plane. Noise canceling works very well and the sound quality is good, especially for the price. The battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveS, We are glad to hear that you are very happy with the performance of your new Sony headphones. Thank you for your purchase. Enjoy! Vincent
Get the headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son who is on the spectrum. He loves them, the color, to tune me and the bonus is that I don’t have to listen to his programs on his iPad. Win win situation..plus they are cheaper than the Apple or Beats headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaleenaR, Great! You definitely made the right choice. We are extremely pleased your son is enjoying the superb sound quality and incredible noise cancellation of his new WH-CH720N. Good to know he's now able to listen to his programs on the iPad without disturbing others. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Would not recommend if you have a windows laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were nice and sound quality was good. However, for some reason it did not connect to my windows laptop :(
No, I would not recommend this to a friend Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are OK good sound but hard to make him lower and higher on sound
I would recommend this to a friendgood value headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.brought this to my daughter. she loves it and uses for her online classes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherD, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Good ones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how light they are. They connect well to my phone and good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, NataliaV,
Thanks for the review and the 5-stars rating! We are delighted to hear that our headphones have made a great impression on you! Designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or listen to some tunes! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thank you for choosing Sony, have a good day!
-DiegoV
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great !! I would definitely recommend these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Queststreet773, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl
Why?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought those were noise canceling ear muffs, without having to be connected to Bluetooth!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeB!
We are sorry to hear you had this bad experience with your Sony - WHCH720N, the type of noise cancelation your headphones have is active noise canceling (ANC), which means that in order to block the incoming noise, you have to turn the headphones on and also the ANC, the WH-CH720N has a button to toggle noise canceling settings, allowing you to switch between Ambient Sound Mode and Noise Cancelling Mode.
The Active Noise Cancellation (ANC) on the Sony WH-CH720N works by using built-in microphones that analyze ambient sound waves around you. The system then generates opposite sound waves to reduce surrounding noise. This process effectively cancels out low-frequency noises, such as engine sounds from an airplane or train, thereby providing a quieter listening environment.
It's worth noting that ANC does not fully eliminate all sounds, especially higher-pitched noises like human speech, and its effectiveness can vary based on how you wear the headset and environmental conditions.
You can check the link below for further info about this feature, thanks for choosing Sony!
Wireless Noise Canceling Stereo Headset (WH-CH720N)
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776935.html?utm_source=glean
-Gus
Nice head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriend loves them definitely a good buy, bestbuy usually has a great selection
I would recommend this to a friendGreat product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the battery its amazing, last long easy to connect to tablet, cell phone & xbox control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Unlocked, Thanks for the 5-star rating! We're glad you are amazed with the battery performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
Sony head set
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best i have bought. The onl down side is thr mic when people call they can hear me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GerardE,
Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that you are enjoying your headphones overall. However, we are genuinely sorry to learn that you are encountering some difficulties with the microphone functionality.
To assist you in resolving this issue, I would like to kindly direct your attention to the following link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html. This resource contains a variety of helpful steps that you can take to potentially enhance the sound quality during your calls.
We sincerely hope that the information provided will be beneficial to you and will help improve your experience with the product. Thank you once again for choosing Sony, and please do not hesitate to reach out if you have any further questions or concerns.
Best regards,
Craig
- Pros mentioned:Sound quality
Get the Sony next model touch controls instead
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mid size and great quality Sony is good brand - next model up is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EZee,
We're glad that you are satisfied with the quality and size of our Sony WHCH720N. Listen to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for trusting and for choosing Sony! - Marco