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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2527 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,527 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wonderful purchase. I had doubts about Bluetooth headphones with not holding a long battery life charge and comfortability around the ears. I am very impressed with this purchase and recommend it to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShondellK, That's awesome! We are thrilled to hear that you are very impressed with your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love this!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones.. sound is amazing and It’s a great on the go enjoyment!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeatriceM, Fantastic! We're very pleased to hear you love the amazing sound quality of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good they sound good and will use them for a while

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, You definitely made the right choice with these headphones. We are thrilled to hear about your amazing experience so far with your WH-CH720N and you appreciate everything about these headphones. Enjoy all-day comfort without the noise. With noise-canceling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the money. Sound quality is excellent and the battery life means more time out of the charger. Out of all of the headphones I looked at this was the best bang for the buck!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KrisD, Thanks for the positive feedback! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Solid Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and if you use the equalizer in the app you can dial them in and make them sound just the way you want them to sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pops, Thank you for sharing your thoughts and experience so far using your new Sony WH-CH720N. We're glad you love the exceptional sound quality and overall features of your headphones. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app and revitalize your music. The ultimate custom preset is your own. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great started headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice quality. Gift for my girlfriend and she’s been loving it ever since!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ishy, Thanks for the 5-star rating! We're glad your girlfriend likes her new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll never go back to earbuds after using these bad boys. Great for Autistic/ADHD users to tune out surroundings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RayganS, Thanks for sharing your review. We're glad you are impressed. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it i pretty sure it was the good headphone to bring anywhere

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TranK, we're happy to know that you like your new headphones! Thanks for choosing Sony. Happy Holidays! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. I use them for everything and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the price i paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent price and sound quality. The build of the headphones feels cheap and lightweight but it doesn't affect anything overall. also, the battery life is better than any other headphones I've tried.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maxb, We appreciate your feedback and we are glad that you like the overall quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, i bought for my daughter as a gift and she love it, good quality, great sound easy to pair with you phone in love! Battery magnique.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyer, fantastic! You've certainly made a great choice! We're truly happy to learn that you find our WHCH720N perfect as a gift for your daughter. Also, we 're thrilled that she loves its superb features & performance. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and the noise canceling is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VVreview,
      Awesome! We're glad you like how your WHCH720N headphones works. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great sound. Noise cancelling is awesome. Fits well on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, SandraB! We're glad it fits well on you. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. And light weight, fit perfectly on ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suyash,

      Very nice! We're glad to hear that you like the sound quality and fit of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light weight and inexpensive headphones. Perfect for kids.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, Awesome! We're glad you appreciate the lightweight design and great value of your new Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use, couldn't be happier with the purchase. Decent sound and the noise cancelation works like a charm. Nailed these on sale, but would happily pay full price if I had to replace them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TangoWhiskey, Thank you for telling us about your experience with your WH-CH720N. We're so pleased to hear that your purchase went well and you are enjoying the amazing noise cancellation and good sound quality of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    COOL HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very comfortable and a really cool experience having them on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user409159, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony headphone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product because it has very good quality and good it also has good sounds, and it is very comfortable to use. Finally, the sound quality is very good and it also has very good material. I recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodnice,
      Fantastic! We're thrilled to hear your enjoyable experience with the amazing sound, build quality, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Teenager Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my teenager! When noise canceling is needed for some focus or decompressing… these are perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They completely blocked out sound I might buy another pair on my birthday

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanS, Thank you for your positive review! We're glad to hear that you're enjoying the excellent noise canceling of your Sony WHCH720N. We hope you enjoy your next pair as well. Thanks for choosing Sony! -Sam Sony_US