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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2527 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,528 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones I like the auto noise cancellation where it detects what you are doing and it cancels the noise for the different activities you are doing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey, HugoG! Fantastic! We are truly happy to learn about your satisfaction with the Adaptive Sound Control feature and superb performance of your WH-CH720N. Thank you so much for the love and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Pretty good headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they are really comfortable and the battery life is endless amazing for gym the only problem ai has is that sometimes my ears hurt by using them to much but that doesn’t happened all the time so it’s ok

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Memyself,

      Thank you for the 5-star rating and we're glad to hear that you love the comfortable design and battery life of the headphones. Take note that if you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had very good customer service as I was directed and asked what I needed. Was a really cool guy and I was in and out in as little as 5 minutes. Great headphones and would recommend them to lifters Bc of the high bass and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CruzM,

      That's amazing! Thank you for sharing your fantastic shopping experience. We are so happy to know your satisfaction with the exceptional performance of our WHCH720N and superb customer service of Best Buy.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

      Thank you very much for recommending our WH-CH720N Wireless Headphones and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was considering several different brands, I am so glad I went with these Sony headphones. Well worth the money, great purchase!! I am already looking at buying a pair of the blue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexK, That's great to hear. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were for my granddaughter. She loves them. She said, " the noise cancelling is awesome". Sound is great, but she did say headphones could have been a little louder. Thank you, Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyH, Amazing! We're thrilled to hear that your daughter is enjoying the sound quality and noise canceling function. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Great sounds with orchestra like quality., It dose block out noise but also allows you to be aware of your surroundings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcmm, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    The Ears Have It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my ears ordered! Great value and even better quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, EricS! We're glad you are enjoying your headphones. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Well money expend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few brands and overall this one is better and the price is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Patriots,

      That's fantastic news! We are genuinely thrilled to learn about your satisfaction with the exceptional performance of your WH-CH720N compared to other brands, as well as its reasonable price. Thank you very much for the perfect star review and for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Bob F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Well worth the money. Sound quality is superb.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, RobertF! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and it has helped me so much now that I am back in office. You can put on your pod cast or music and it’s like your the only one in the room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Best, great! We're glad to hear that you are enjoying your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Easy connection to Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the headphones. Easy to connect to Bluetooth. Sound quality is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TanyaM, thanks for the 5-star rating! We're glad your son loves them. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality & comfortable. Noise canceling is wonderful for travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TraciS, Thanks for the 5-star rating! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably and the sound is perfect. You can adjust the volume from the headset and there is a button to press for battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahW, Glad you like your new headphones . Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for Boise reduction and music while mowing. They work great decent sound and the noise reduction is adequate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, JJ1965! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Worked well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason that I purchased them was for airline travel. They seemed to work well. I haven't had any issues. I would have preferred that they come with a case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Baddog,

      Thanks for sharing your review and experience with the WHCH720N. We're glad that these headphones work well during your travels. Your feedback about a carrying case is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. The noise cancelling is a great feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasD, we're glad you like the sound quality and noise canceling feature of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    it works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING love it it's great i got it on sale but i think it's great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JazzJ, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound sound performance. They are comfortable to wear and the app does a great job personalizing your sound preferences. The battery life is pretty impressive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mike, We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great quality for the price point. They’re very comfortable and the noise cancelling technology is wonderful. The sound overall is very good compared to other brands with similar prices. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaS, Thank you for the 5-star rating! We're glad to hear you feel that the WHCH720N is worth its price. Good to know you're enjoying the comfortable fit, excellent noise cancellation, and superb sound quality of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I do like Sony brand it is the best

    I would recommend this to a friend